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Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

Userlane’s digital adoption solution can also be integrated with your organization’s collaboration tools or knowledge bases, making onboarding, training, support, and sharing internal knowledge more effective. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best?

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Emotion AI: How Far Can It Go?

The Product Coalition

Instead of a face-to-face conversation, we send chat messages or schedule a video call. But what if the technology that hinders our communication at times could actually enhance it? Later, these features are pre-processed and used to train a machine learning algorithm that can precisely predict the emotional states of users.

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Functional Roles of Customer Success

Gainsight

They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Sales relies on CSMs for opportunities, Marketing looks for customer advocates and helpful messaging to produce and attract more customers. Due to the nature of support, it is a reactive role.

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Understanding Product Management

The Product Guy

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. Often, this is due to resource constraints rather than a lack of understanding of a PM role. Data vs Intuition.

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Why Accessibility Matters in a Post-Pandemic, Majority-Digital World?

The Product Coalition

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

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5 Tech Trends in 2019 We Need to Consider as a Design Team

UX Studio: Product Management

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

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AI-Washing

Mironov Consulting

  For the last 6 months, many of my discussions with product leaders have been about how to apply good product fundamentals to AI – when so much of the broader conversation is shallow or technically suspect or reduces everything to generative apps.   Where did your training data come from.)    (GDPR?