UX Planet

FEBRUARY 22, 2024

But dark patterns go deeper: Confusing menus that hide options we need Countdown timers that trigger panic buying Fake reviews that sway our decisions …they’re everywhere. More Than Just Pop-Ups: Journey by Design The dark side of UX stretches far beyond simple annoyances. Is the website transparent about its goals? Let’s chat!

Data Visualization 74

Data Visualization UX User Testing Research Software 74

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 80

Analytic Tools Feedback Software Reporting Tools Systems Review 80

UX Studio

MAY 30, 2023

Mobile payment systems are a good example of this. Trust heavily influences their adoption as these systems store users’ financial information so that people can pay through mobile devices instead of the usual cash or card. How to build trust through UX design? With this in mind, how can we build trust through UX design?

UX 96

UX Reporting Tools Research Software Data Visualization 96

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Visual Ratings: Includes a star rating system for quick assessment, aiding decision-making. Warning Note: A clear, cautionary message emphasizes the importance of following the rules, so users don’t alter the history.

Customer Experience 72

Customer Experience Travel UX Feedback Software 72

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. The free plan offers the core features that allow product teams to track user behavior in-app, and design and trigger in-app messages to drive product adoption. G2 reviewers give Pendo an average rating of 4.4 Pendo review. Pendo Free in-app guides. No integrations.

Data Visualization 84

Data Visualization Software Review Analytic Tools Feedback Software 84

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What’s the state of those systems? If so, will you also have your own account system? Are users otherwise grouped by the system, maybe by background (employer, university) or preferences?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

APRIL 16, 2024

Beyond the editor, WalkMe itself is rather difficult to pick up due to its steep learning curve — which is ironic considering it’s an onboarding and adoption platform. WalkMe pricing WalkMe currently uses a quote-based system on its pricing page and doesn’t list the actual cost of plans or add-ons. Learning curve.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Intercom, Inc.

JANUARY 19, 2021

A few years ago, we wanted to improve the A/B testing functionality in some of our targeted messages. In our early days, like many other companies, we prioritized the speed of shipping over maintaining the consistency and interconnectedness of our system. Here’s a simple framework for managing it. User experience debt.

Framework 272

Framework Customer Experience Systems Review User Testing 272

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

UX Studio: Product Management

JULY 29, 2021

Knowing how to sell UX research is an important part of every UX researcher’s toolkit. First, we’ll start by seeing how knowing how to sell research will help you in your UX journey. Let’s envision your UX career for a moment. How to make a case for UX research. How UX research can improve the product.

Research Software 110

Research Software User Testing Product Research UX 110

Userpilot

JULY 4, 2022

If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. As UX is a crucial element, it’s important for you to know what results in a poor user experience. Avoiding UX debt. What is UX design? Why is having a seamless UX design important?

Feedback Software 88

Feedback Software Analytic Tools Research Software User Testing 88

Userpilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. This article will highlight 23 of the best UX research tools available in 2024. TL;DR UX research tools help collect and analyze data on user interactions to improve product usability and satisfaction.

Data Visualization 89

Data Visualization Research Software User Testing Analytic Tools 89

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here are the essential features that such tools must have: Streamlined onboarding : Simplifies the introduction of your product to new users with automated walkthroughs, tailored in-app messages, and feedback-driven engagement.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 52

Imaginary Cloud - Design

JANUARY 30, 2020

This may be due to this new paradigm coming from, and still being restricted to, the realm of data scientists. However, it's essential that businesses don't underestimate those tools' UX design. UX and UI designers too can’t continue to ignore the augmented analytics paradigm.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

JANUARY 4, 2022

Getting your modal UX right is a more important design issue than many product marketers believe. But if it’s not clear from your modals how to use it, or you don’t interrupt your user with important messages when necessary, even the best-looking product only goes so far. What elements should be part of your modal UX?

UX 87

UX Reporting Tools Software Review User Testing 87

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX gives you numerous segmenting rules based on personas, engagements, and systems to help you filter out users and show the in-app announcements to a targeted audience. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX gives you numerous segmenting rules based on personas, engagements, and systems to help you filter out users and show the in-app announcements to a targeted audience. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Integrations : An ideal product adoption tool should integrate smoothly with other tools and systems in your tech stack, ensuring a cohesive experience and uninterrupted data flow. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Strategy 2 — Systems. Download the UX of Data worksheet.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Let’s review its key features to understand what value it can add to your product’s improvement. What is Mixpanel?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Software Review 85

Product Talk

JANUARY 24, 2024

Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview. He sends one follow-up message to anyone who doesn’t respond to his first message. However, Ben shares that it’s taken time to refine his messaging for this type of outreach.

Research Software 206

Research Software Feedback Software User Testing Customer Experience 206

Alchemer Mobile

SEPTEMBER 24, 2020

It’s important to make sure the UX of your app is intuitive and easy to navigate. Use a notification system like Apptentive Notes to alert patients of upcoming appointments, prescription refills, and more. Use a Message Center for Rescheduling, Canceling, and Questions. The options are limitless.

Feedback Software 195

Feedback Software Healthcare Development User Testing 195

UX Studio

OCTOBER 18, 2018

Even a chatterbox can have difficulty explaining their thoughts so the listener gets the message. We managed to find the right expressions, calls-to-action and sentences after all, but it could have gone much faster and easier if we had had a system or more experience in how to design our words. What makes microcopy important?

UX 101

UX User Testing Systems Review Workshop 101

Modus Create

MARCH 14, 2023

By automating almost 30% of the process, AutoFin has significantly reduced the time for reviewing credit applications. Vodafone — Enhancing Customer Experience by Breaking Silos Telecom Before its multi-year CX transformation , Vodafone Turkey had several siloed systems with isolated data. Sephora used Aha! and everything in Aha!

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Modus Create

MAY 28, 2024

Under the EU AI Act, which was approved by the EU Council on May 21st, organizations must categorize AI systems based on risk level, from unacceptable to limited, and adhere to numerous regulatory controls. Even if they aren’t, this benchmark regulation will probably be the basis for due care of AI systems going forward.”

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Userpilot

DECEMBER 15, 2022

In addition to linguistic and cultural changes, localization often requires changes to the pricing plans , payment systems, functionality, in-app experiences, or software/hardware customization. Userpilot is a product adoption platform that supports automatic AI-powered localization of in-app messaging and support center modules.

Research Software 88

Research Software Analytic Tools Feedback Software Reporting Tools 88

Intercom, Inc.

APRIL 28, 2020

Key takeaway: “If product design is about solving problems for people within the constraints of a specific business, then it simply feels that many people calling themselves product/UX designers are actually practicing digital art. The full stack design system. They are Artists. They are Stylists.

Feedback Software 129

Feedback Software Software Review Systems Review User Testing 129

Userpilot

DECEMBER 19, 2022

A notification is a message or alert popup companies use to send information to users. Here are some notification UX best practices: Personalize your messaging to increase engagement. Internal notifications, also called in-app messages , are sent to users within the product. Let’s begin! What are notifications?

Feedback Software 87

Feedback Software Reporting Tools User Testing Software Review 87

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Integrations : An ideal product adoption tool should integrate smoothly with other tools and systems in your tech stack, ensuring a cohesive experience and uninterrupted data flow. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

JUNE 25, 2022

Multi-Language SupportBehavior-responsive Messaging. Whatfix Reviews. There are many Whatfix competitors listed on review sites such as G2 or Capterra, so you may feel overwhelmed by the choice. Present the right message at the right time. Messaging that responds to user behaviorMultilingual support. Search Box.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Intercom, Inc.

FEBRUARY 20, 2018

All too often, onboarding is a finite project that’s owned by a single team (probably product or growth) and has a due date. Contextual in-app messages are extremely effective in encouraging onboarding actions. For example, a strong welcome in-app message can play a significant role on your customer’s onboarding UX.

Customer Experience 223

Customer Experience Framework User Testing Systems Review 223

The Product Coalition

APRIL 5, 2020

They also do their best to hire specialists to build back end systems to ensure that the private information of the company and their clients are safe and secure. For this interview, I use techniques I developed for conducting UX research focus groups. Seeing this message gives Catherine pause. I don’t know who it is.

Systems Review 78

Systems Review Software Review Research Software User Testing 78

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It’s possible to target individual segments with personalized messaging and journeys. Let’s take a closer look: “Good In-App Messaging With Some Obvious Product Gaps” Can’t invalidate NPS responses.

Data Visualization 52

Data Visualization Embedded Analytics Customer Experience Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It’s possible to target individual segments with personalized messaging and journeys. Let’s take a closer look: “Good In-App Messaging With Some Obvious Product Gaps” Can’t invalidate NPS responses.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52