Productside

APRIL 2, 2025

What: Slack offers channels, messaging, and integrations for focused team communication. Test if the story makes sense. What: What does the feature or product actually do? Example: Why: Remote teams waste time switching between disconnected tools. How: A single workspace brings everything into one place. Show it to your team.

Data Visualization 177

Data Visualization User Testing Product Research Product Manager 177

Product Talk

APRIL 16, 2025

Do they usability test their API? And when I sent a poorly formatted request, I didnt always get a comprehensible error message to help me identify the problem. As weve previously discussed in our introduction to Web APIs , error messages help developers figure out what to do when things go wrong. But it still tripped me up.

Feedback Software 167

Feedback Software Product Research Customer Experience User Testing 167

Product Innovation Educators

MARCH 3, 2025

Experimental Approach One of their key experiments involved a blind testing methodology. Surprising Results In these blind tests, the AI-generated needs statements performed just as well asand in some cases better thanthose crafted by human analysts. Authenticity – How true was the need to what customers actually said?

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Productside

JUNE 17, 2025

Define: Prototype and test potential solutions before scaling. They tested ideas early (before building) With insight in hand, the team brainstormed widely and used “How might we” questions to frame opportunity areas. Feedback from early tests helped them refine solutions without burning dev cycles. The result?

Product Research 156

Product Research Strategy Product Manager Product Management 156

Lenny Rachitsky

NOVEMBER 12, 2024

Aim for under a minute (make it feel lightweight) Film two takes (or more) to get your message clear and succinct In your message, pitch the brevity and time ROI for everyone: Most PMs still don’t do Looms outside of major announcements or bug reports. Remember that receiving a Loom can initially feel like a burden.

Product Research 112

Product Research Reporting Tools Product Manager Product Management 112

Lenny Rachitsky

NOVEMBER 24, 2024

If they read your message and think, “That’s interesting,” you’re already halfway there. Ensure that you’re talking to the right people with the right message about a problem they actually care about solving. Share a shocking insight or counterintuitive observation that’ll make them stop and think.

User Testing 125

User Testing Product Research Customer Feedback User Friction 125

Userpilot

NOVEMBER 27, 2024

They show browser information, error messages, and precise user actions leading to technical issues, streamlining the debugging process. Finally, test the hypotheses by making changes and measuring their impact. For example, run A/B tests to see if the new version outperforms the control.

Data Visualization 105

Data Visualization Analytic Tools Definition Customer Feedback 105

UX Planet

DECEMBER 6, 2024

Rapid prototyping and building user journeys is one area where AI shines, enabling teams to quickly create, test, and iterate on design concepts. This fast-paced testing accelerates design cycles and helps refine products in lesstime. This partnership boosts efficiency and ensures that designs remain user-focused and innovative.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Userpilot

JUNE 2, 2025

This leads to errors like sending a product update notification at 1 AM or showing the wrong message to the wrong user segment. There are no inbox filters, no distractions, just a direct line from your message to their attention. Personalization If your push message could be sent to everyone, it probably shouldnt be sent to anyone.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Userpilot

APRIL 16, 2025

For example, after an NPS survey , you can trigger an in-app message for promoters and encourage them to leave a public rating. Lengthy onboarding processes extend a user's time to value and tests their patience. Defining your message audience in Userpilot. Defining your message audience in Userpilot.

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

Product Talk

FEBRUARY 5, 2025

Orbital allows you to set up pop-up messages that look like they’re coming directly from members of the product trio. Amanda and Craig iterate on assumption tests Amanda and Craig both work at Convo , where they were trying to run assumption tests with Deaf users via Zoom. But he didnt give up.

Product Research 224

Product Research User Testing Customer Experience Framework 224

Userpilot

DECEMBER 31, 2024

A/B and multivariate testing for optimizing user experiences. A/B testing limitations: While it offers basic A/B testing , Userpilot provides additional types of product experiments, such as multivariate testing Appcues vs. Userpilot. Variety of UI patterns to engage users, including modals , tooltips , and slideouts.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

FEBRUARY 3, 2025

Intermediate accessibility techniques go beyond basic practices and address a wider range of needs, including screen reader optimization, adherence to WCAG guidelines, and utilizing accessibility testing tools. Accessibility TestingTools Testing is crucial for ensuring that your website meets accessibility standards.

UX 101

UX Research Software Data Visualization User Testing 101

UX Planet

JUNE 9, 2025

Dev receives Slack message, Word/Google docs (or worse, email). Missing Error Messages Why It Happens: QA scripts test success path only. Quick Mitigation: Write test cases for every UI state, not just happy flow. Dev fixes some items, replies “done.” Designer double-checks, finds two new breaks introduced by the fix.

Software Review 91

Software Review Reporting Tools Feedback Software Systems Review 91

Product Talk

JUNE 18, 2025

Quick ways to evaluate if their proposed solutions will work—typically via assumption testing. Regular interactions with customers and the ability to synthesize what they learn via opportunity mapping. The ability to shift between discovery and delivery continuously. But pilot teams don’t work in a vacuum.

Product Research 167

Product Research User Testing Technical Review Software Review 167

BrainMates

OCTOBER 20, 2024

The Fourth Step: Strategic Messaging Develop your value proposition around the identified value factors, ensuring it clearly articulates how your product addresses customer problems better than alternatives. This involves regularly reassessing value factors and ensuring that messaging resonates with the target audience.

Differentiation 40

Differentiation Feedback Software Customer Feedback Airlines 40

Userpilot

OCTOBER 20, 2024

Celebrate with fun visuals or messages when milestones are reached. Banners : Use banners to celebrate user milestones with congratulatory messages. A/B testing : Run A/B tests on different gamification elements within your onboarding flows with Userpilot. Provide rewards (e.g., discounts or badges) for completing tasks.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Innovatemap

NOVEMBER 20, 2024

As tech companies navigate an increasingly AI-driven landscape, the role of differentiated, customer-centric messaging has never been more critical. With only 10% unaided recall from initial meetings, creating clear, repeatable messaging that others can articulate becomes crucial for sales success. Seek outside perspective when stuck.

Product Marketing 52

Product Marketing Customer Feedback Customer Experience User Testing 52

Productside

MAY 27, 2025

They explore a range of potential solutions, test hypotheses, and gather feedbackall before committing to full-scale development. In the Deliver phase, Heather and Tommy align cross-functional teams on key messages, success metrics, and rollout plans. But their work doesnt stop after launch.

Product Strategy 199

Product Strategy Product Research Strategy Weak Development Team 199

Userpilot

APRIL 30, 2025

These spaces are built around shared interests, which means your message lands with a more receptive audience. In fact, 72% of consumers say they only engage with personalized messaging, such as recommendations, messages, and visuals tailored to their behavior. Leanplum for A/B testing Improve A/B testing with Leanplum.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

OCTOBER 28, 2024

It involves delivering consistent messaging across all channels. A/B test your onboarding flow to refine customer onboarding process Not sure what onboarding flow to use or which elements to incorporate? Thankfully, you don’t have to guess your way into failure or accuracy; just conduct A/B tests. A/B test results.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

BrainMates

OCTOBER 20, 2024

Customers come with a set of expectations—whether it’s ease of use, reliability, or customer support—that are shaped by prior experiences, market trends, and your product messaging. Regular customer feedback loops, user testing, and post-launch reviews are crucial.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Centercode

JUNE 24, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Download it now What's Delta Testing?

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Userpilot

NOVEMBER 14, 2024

Trigger upgrade messages contextually When you ask your customers to upgrade is almost as important as how you ask them. Loom is a company that has applied this principle to its in-app messaging. This hints at the fact that upgrading would be beneficial to those who need private boards.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Alchemer Mobile

NOVEMBER 13, 2024

Pilot your survey: Before launching the survey widely, test it with a small group. Incorporate a closing thank-you message: Show appreciation for your customers’ time and insights with a thank-you message. For example, if a customer rates their experience poorly, you can ask a follow-up question. can help gather more insights.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Product Talk

DECEMBER 18, 2024

We can actually test our designs. Assumption Tests Help Us Discover the Right Solutions This is where our second small research activity is going to come into play. We’re going to test, does this solution address the target opportunity? Your messages are not specific enough. They’re not targeted enough.

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

Userpilot

APRIL 16, 2025

Lets say youre testing a longer onboarding flow after a feature release and tracking results through your analytics platform. This proves that even if the test results look promising, your data is skewed, and the rollout hurts your key segment. The message feels careless, and the customer loses trust.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

BrainMates

JULY 9, 2025

Where you have uncertainty, label it honestly and show how you will test and learn responsibly. Give sales credible timeframes and positioning messages they can stand behind. Where are the quick wins versus the strategic investments? Be clear about expected returns, timelines, and how you will measure ROI.

Data Visualization 45

Data Visualization Product Research Reporting Tools Strategy 45

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. A mobile app engagement platform can help you address these challenges with features like push notifications, behavior tracking , and personalized messaging. billion in 2024.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

UX Planet

JULY 17, 2025

at least 3:1 Before you hand off your designs (I recommend doing it at early stages of the design process), quickly test your color combinations. Show a clear error message near the field and explain how to fix it. Use this checklist as a starting point and keep learning, testing, and refining. Source: Halo Lab 2.

Systems Review 86

Systems Review Technical Review User Testing Naming 86

UX Planet

MAY 27, 2025

Whether its push notifications, in-app messages or customer support, every interaction should feel true to your brands purpose. That means constantly testing new features, listening to feedback and improving the user experience. Deliver honest, transparent value, and your customers will reward you with loyaltyand more downloads.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

UX Planet

JANUARY 15, 2025

Typically, social media and messaging apps have highly engaged users (visit daily/multiple times aday). A/B test different designs and messaging. Reference values for session length per product category. Image by NickBabich. Session frequency How often users return. Session frequency varies per product category.

User Testing 106

User Testing Customer Experience Research Software Product Research 106

Userpilot

JANUARY 29, 2025

Validate causation through controlled experiments like A/B testing. For instance, if you suspect a new onboarding feature improves user retention, test it by splitting users into two groups: one that experiences the new feature and one that doesnt. Userpilot allows you to A/B test onboarding flows to refine your onboarding journey.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

UX Planet

MAY 25, 2025

Whether its through easy navigation, quick loading times, or persuasive call-to-actions, a well-optimized UX can significantly influence conversion rates, as highlighted by the insights from our User Flow and Usability Testing practices. Interest: Piquing Curiosity Once youve captured attention, the next step is to nurture interest.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Lenny Rachitsky

JANUARY 19, 2025

Brought to you by: • Sinch —Build messaging, email, and calling into your product • Vanta —Automate compliance. Don’t get paralyzed by testing everything. Test advisors before committing—do a workshop to see how they add value before making a long-term hire. Your problems aren’t unique.

User Testing 82

User Testing Product Research Customer Experience Framework 82

UX Planet

JULY 17, 2025

The Product Case What We’re Building: User Behavior Simulator for Product Testing Photo by Jo Szczepanska on Unsplash Problem Context: Product teams often struggle to predict how real users will interact with a new interface. Let’s get into it. Early design prototypes lack behavioral context, leading to blind spots in UX decisions.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

MARCH 17, 2025

Depending on your product, you might also need automated localization, A/B testing capabilities, advanced analytics or security, and more. Userpilot’s A/B testing feature helps you do just that. Appcues lacks some of the advanced features needed for product adoption strategies , like robust A/B testing and in-depth analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52