Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. What is the dark funnel in SaaS? Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

NOVEMBER 1, 2022

In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. Real-life examples of personalized customer service from fast-growing SaaS companies. Address customers by name. Ask them for their feedback using in-app microsurveys. Another easy way to personalize?

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

PMLesson's Ace the PM Interview

MAY 14, 2022

This article is part of our series on Solutions Architect interviews. If you're interviewing for solutions architect roles, don't miss our Complete System Design Interview Course. Solutions architect roles are rapidly becoming more important and popular in the technology ecosystem. 💡 Hey there!

Research Software 52

Research Software Feedback Software Technical Review Software Review 52

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. We will cover study templates, focuses, and trajectory among other facets. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. The idea of a code review or a design review?

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years.

Research Software 89

Research Software UX Feedback Software User Testing 89

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. This app would guide fans as they travel to a match anywhere in Europe.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

UX Studio: Product Management

APRIL 27, 2020

Is it enough to validate a product with in-lab studies? We went to the field with our football app to get real-life insights. Some years ago their team decided to put a new app in football-lovers’ pockets. Some years ago their team decided to put a new app in football-lovers’ pockets. Research streams. Background.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

The Product Coalition

DECEMBER 12, 2022

AI powered systems are adept at reading 1000s of documents and automatically classifying them into the right categories. Email being one of the important ways these documents are shared back to the study partner. In addition, the system needs to be smart enough to mark any documents with erroneous or missing pages.

Data Visualization 104

Data Visualization Reporting Tools Research Software Systems Review 104

ProductPlan

FEBRUARY 1, 2023

Product teams don’t invest in new product tools without a good reason—we’ve got way too much on our plates to add something else unless we think it will have a meaningful impact. Why are your colleagues not using the new tool A multitude of reasons and excuses for not adopting a new tool exists.

Feedback Software 52

Feedback Software Data Visualization Research Software User Friction 52

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. Permission system of the teamwork platform.

Research Software 46

Research Software Feedback Software Information UX 46

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. At UX Studio , we mostly work in pairs: a designer and a researcher. So why mention cultural differences in a UX case study?

Magazine 66

Magazine Feedback Software Research Software User Testing 66

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. One of the reasons Rebecca couldn’t see herself as an academic is because academic research all too often stays inside a laboratory. It’s all about the family setting.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Product Innovation Educators

JULY 17, 2023

Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field.

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

DISQO

MAY 6, 2020

So CEO Jeff Dailey convened a group of superstars from within Farmers to operate independently, to develop products and services tailored for modern consumers, and to do so without disrupting the core Farmers system, processes, products or distribution model. A lot has changed since the 80s, especially technology.

User Testing 85

User Testing Research Software Product Research Feedback Software 85

Iteratively Blog

MARCH 15, 2020

They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Check out the latest issue. #2 Read it here. #3

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. The projects there range from a music marketplace to a pet health tracking app. It is proven to be an effective system.

UX 96

UX Research Software Feedback Software User Testing 96

Userpilot

AUGUST 18, 2022

If potential buyers keep seeing your company name pop up in a positive context, that’s more memorable than scrolling past your ad on Facebook. Acquisition – When a user visits your website or app for the first time with a perceived value of your product and signs up for a trial or freemium version. Boosts brand awareness.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Usersnap

AUGUST 20, 2021

Unfortunately, it’s happened to us; as one time is already too many for any growing SaaS company, we needed to come up with a way to improve our analysis process. You can collect customer feedback in a variety of ways: Messenger tools Social media Email. You’ll want to keep your NPS at +30 and above for SaaS.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

UX Studio

APRIL 29, 2019

This case study reports on how we helped optimise their search engine. In this UX case study, we cover the story of updating the search function of Campanda, including our research and design process, and the specifics learnings we made during this project. Our researcher, Mia, at our kick-off meeting in Berlin.

UX 63

UX Engineering User Testing Reporting Tools 63

The Product Coalition

NOVEMBER 19, 2020

But, if one is systemic and patient in their search, making a successful switch is very achievable. The problem The friend I talked to is named John. He’s become passionate about technology and wants to make a career switch. If you do your research, you should be able to sort these companies out. John doesn’t have that.

Technical Review 157

Technical Review Product Management Product Manager Research Software 157

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. So it’s crucial for designers to learn and understand these new technologies and the way people will interact with them. VR and AR – how did it progress?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

People-First Product Leadership

FEBRUARY 12, 2024

Some HR tools and organizations are pivoting in this direction, encouraging individuals to provide comments throughout the year. As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

DISQO

MAY 6, 2020

So CEO Jeff Dailey convened a group of superstars from within Farmers to operate independently, to develop products and services tailored for modern consumers, and to do so without disrupting the core Farmers system, processes, products or distribution model. A lot has changed since the 80s, especially technology.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

So CEO Jeff Dailey convened a group of superstars from within Farmers to operate independently, to develop products and services tailored for modern consumers, and to do so without disrupting the core Farmers system, processes, products or distribution model. A lot has changed since the 80s, especially technology.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. The data backs it up. Author: Sachin Rekhi.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

NOVEMBER 26, 2019

Departmental goals and incentives further push developers towards building robust, scalable, elegant software. For many organizations the solution is product management. Many product managers I speak with know full well that the system is broken and wasteful, but feel powerless to change it.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Intercom, Inc.

DECEMBER 21, 2021

In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens. “There’s so much knowledge in notes from customer success, quarterly business reviews, and conversations.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Product Talk

APRIL 19, 2023

Within the product world at large and the Continuous Discovery Habits community specifically, we’re seeing increasing interest in personal knowledge management, both in terms of the processes and tools people are using to support them on this journey. They sync with your Kindle highlights and serve five highlights for you to review daily.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

UX Studio: Product Management

NOVEMBER 1, 2019

When we arrive at the page, we instantly see in the upper left corner that we landed on the page named NBC News. Eye camera studies revealed precisely how we scan a page. We will talk about this more in the chapter about research. And don’t forget to offer a solution. Let’s take a look at NBC. Create a style guide.

User Testing 76

User Testing Feedback Software Research Software UX 76