Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

ProductPlan

JANUARY 10, 2020

Therefore, it’s crucial for product managers, developers, and your entire cross-functional team to examine—and re-examine—the product experience from your user’s point of view and incorporate it into your product strategy. What Happens to Your Customers After Bad Product Experiences.

Weak Development Team 80

Weak Development Team Customer Experience Product Strategy Naming 80

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

Roman Pichler

MAY 11, 2021

” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise. The SAFe product owner is tactical in nature and focuses on working on the product backlog and guiding the development teams. Myth #3: The product owner is responsible for the team performance.

Weak Development Team 328

Weak Development Team Product Research User Testing Customer Experience 328

Atlassian

JANUARY 28, 2022

It also shortchanges your team by denying them opportunities for professional growth. That means they’re missing out on the tremendous value and opportunities that delegating would provide to them and to their team members. When you fail to delegate, you’re not only cheating yourself, you’re cheating your team. 5-second summary.

Weak Development Team 140

Weak Development Team Reporting Tools Leadership Feedback Software 140

Userpilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. In this role, he drove the development of products that took eBay’s global e-commerce platform to new levels of success. Who is Marty Cagan?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

The Product Coalition

JULY 13, 2022

FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want. Best teams on a budget who need the basics. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. What is FullStory used for?

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Amplitude is a dedicated analytics tool with very complex functionality that can be customized for various use cases.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. What is Google Analytics? Heap's Event Visualizer. Heap integrations.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

BrainMates

SEPTEMBER 8, 2019

What are the best tools to manage stakeholders? Without the involvement of stakeholders, ideas simply remain ideas and it’s nearly impossible to successfully develop and launch products. As Product Managers, we’re not only called upon to deliver products our customers love, but also to lead teams to success.

Data Visualization 92

Data Visualization Weak Development Team Management Management 92

Userpilot

MARCH 14, 2024

The report allows teams to understand how users navigate their website or application, identify the top pages visited after the homepage, find out what causes friction in the user journey, identify top-performing pages and features, and analyze user paths leading to conversions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 307

Weak Development Team Product Research Customer Experience Workshop 307

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Still, harnessing the power of ChatGPT requires the use of creative prompts.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I An outcome-oriented approach helps teams remain focused on the bigger picture, ensures efforts go toward delivering meaningful value to customers, and gives them the freedom to figure out the best way instead of having ‘the way’ committed well before discovery.

Roadmap 114

Roadmap Feedback Software Onboarding KPIs User Testing 114

Roman Pichler

MAY 11, 2021

” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise. The SAFe product owner is tactical in nature and focuses on working on the product backlog and guiding the development teams. Myth #3: The product owner is responsible for the team performance.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Nulab

AUGUST 25, 2021

Whether you’re an Olympic runner, an app developer, or a wealthy big-city bachelor, getting to know what’s going on in the world around you is a smart thing to do. from marketing and sales to product development and community building. Plotting their strengths and weaknesses (and your opportunities and threats).

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

Mind the Product

OCTOBER 16, 2017

As a product manager who has managed offshore development teams, I’ve learned that it’s not easy, and that having engineering teams on the other side of the world is not always congruent with delivering great products. This is a 12-and-a-half-hour time difference between the local office and these teams.

Weak Development Team 83

Weak Development Team Development Product Management Product Manager 83

The Product Coalition

AUGUST 23, 2023

A purpose we could share with the company’s leadership team, customers, and those working on the product. For product teams, the why and purpose behind the product comes in the form of a meaningful, inspiring, yet achievable north star. Teams may struggle to decide about the product’s features or design, potentially leading to waste.

Weak Development Team 129

Weak Development Team Customer Experience Technical Review Customer Feedback 129

Modus Create

APRIL 5, 2022

Sure, the naming is different, but core issues are the same — injection, cryptographic failures, broken access controls, security misconfiguration, etc. The fundamental issue remains not considering security while developing software. . This post aims to answer the eternal questions: Why do developers omit security?

Weak Development Team 52

Weak Development Team Software Review Development Systems Review 52

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Johanna Rothman

MARCH 5, 2020

This series is about helping a team create a less brittle environment—more resilience. Yes, I changed the names of the functionality because the names don't matter.). Neither did the team. In this case, the project team had no automated tests. The team called the product people “product owners.”

Product Research 88

Product Research Feedback Loop User Testing Software Review 88

Mironov Consulting

SEPTEMBER 22, 2020

Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Some frequent bad outcomes from this confusion: We never finish our MVP. Here’s why…. What To Do?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Userpilot

JUNE 27, 2022

What is developer marketing, and what is the point of it? As the name suggests, developer marketing is marketing to developers. In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. What is developer marketing?

Weak Development Team 52

Weak Development Team Development Marketing User Testing 52

UX Studio

MAY 15, 2018

By definition, design handoff takes place when the finished design has reached the stage for the developers to implement it. Let’s look at the basics and some suggestions to get the best out of the designer-developer collaboration. Illustration from Intercom’s article about the values of designer-developer collab.

Weak Development Team 96

Weak Development Team Technical Advisors Development UX 96

Intercom, Inc.

AUGUST 13, 2019

As the head of our Support Ops team, I work daily with my teammates to develop automated solutions that don’t frustrate customers, but empower them. They can also route customer conversations to the team best equipped to handle their questions and can even provide answers to simple customer questions like, “How can I add more users?”.

Data Visualization 279

Data Visualization Customer Experience User Testing Customer Feedback 279

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. How many times this month would you say you used the [insert name] app?” How should I change the UX of [feature]?

User Testing 120

User Testing Customer Feedback Customer Experience Data Visualization 120

Userpilot

JANUARY 8, 2024

Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool. Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Roman Pichler

JULY 20, 2016

To help you develop your agile product roadmap, I have created a goal-oriented roadmap template called the GO Product Roadmap. It is built on the idea that goals are more important than features, and it consists of five elements: date, name, goal, features, and metrics, as the picture below shows. 2 Do the Necessary Prep Work.

Roadmap 331

Roadmap Agile Technical Review Weak Development Team 331

Userpilot

JANUARY 15, 2024

Tools for user research and empathic UX design. Miro – Best collaboration tool. It involves feeling bad for their negative experiences and wanting to see them improve, but it doesn’t necessarily mean you understand their perspective or experience their emotions firsthand. Best practices for empathic design.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Iteratively Blog

DECEMBER 17, 2020

But how do you fix the garbage that is bad data management and quality? Especially if you don’t have control over the implementation of tracking code (as is the case with many data teams). Now, let’s look at why data teams struggle with this validation, and how they can overcome the challenges of it. Well, it’s tricky.

Data Visualization 40

Data Visualization Weak Development Team Analytic Tools User Testing 40

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Market research for startup branding can be perceived as an unnecessary expense, especially when compared to product development or marketing activities that seem more directly linked to revenue generation.

Branding 88

Branding User Testing Product Research Data Visualization 88

Userpilot

MAY 18, 2023

Testings: UX testing focuses on evaluating the usability and efficiency of the product, while CX testing aims to assess overall customer satisfaction and identify strengths and weaknesses in customer workflows. For example, imagine a CEO purchasing your onboarding tool for their product manager to help design onboarding flows.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

The Product Coalition

JANUARY 16, 2022

Navigating all of it could be challenging, so here is a simple tool that will help you find your way. As a product leader who is creating this roadmap, you need to treat it as a compass and plan not only for your team and the technology team but rather as the direction that the entire company needs to go in.

Roadmap 151

Roadmap Data Visualization Customer Experience User Testing 151

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. For example, I’ve shown you 6 easy bug reporting tricks , answered the 4 W’s of bug reporting and gave you some insights on bad bug reports. And trust me, it’s not going to be boring.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Crafty CTO

APRIL 23, 2024

Inception: Direct Database Access for the Data Team Our immediate need was getting the data science team programatic access to a read replica of our production database, an Amazon RDS Postgres cluster. Our data team could’ve handled it, but the CLI interface would be an ongoing source friction and pain.

Data Visualization 40

Data Visualization Weak Development Team ChatGPT Customer Experience 40