Intercom, Inc.

OCTOBER 19, 2022

At Intercom, we believe trust is at the core of every relationship between a business and its customers. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We build our services with disaster recovery in mind. We leave no stone unturned when it comes to data privacy.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Centercode

OCTOBER 14, 2020

Now, work from home (WFH) is the norm for many companies — and it is permanently shaping the way people communicate, work, and adopt technology. In a recent Betabound poll, 64% of consumers reported increasing their office tech usage. Here are the three biggest obstacles and solutions for overcoming them.

User Testing 98

User Testing Reporting Tools Feedback Software Customer Feedback 98

Mironov Consulting

DECEMBER 17, 2023

Regardless of whether a big customer pays us for a one-off enhancement or we give it to them for free , our responsibility is clear: this bit of code needs to work as promised, and continue working as promised, for as long as that customer has it in production.  What Have We Committed To? Won’t It Just Keep Working?

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

eG Innovations

MARCH 31, 2022

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. This integration minimizes user intervention in the configuration of the monitoring system. What can be Achieved using the REST API.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product Coalition

MARCH 30, 2021

these aspects are only a minor part of things that may trigger eCommerce solutions to flop. The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. With that in mind, software quality comes to the fore.

Reporting Tools 90

Reporting Tools Technical Review User Testing Data Visualization 90

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 115

Research Software Feedback Software Reporting Tools Data Visualization 115

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements. which gives product teams AI super powers.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Department of Product

OCTOBER 26, 2023

Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Microsoft impressed with a 27% jump in net income as the company reported revenues of $56.52

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. No one wants to be the next Blockbuster.

User Testing 66

User Testing Research Software Market Research Product Research 66

Mixpanel

SEPTEMBER 23, 2021

When it comes to running these kinds of product tests, using feature flags can be a really effective and minimally disruptive way to go. And what are the benefits of using a platform like Split to implement them rather than building your own? Can you give us a great use case you’ve seen for feature flag experimentation?

Analytic Tools 97

Analytic Tools Data Visualization User Testing Reporting Tools 97

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Department of Product

JANUARY 17, 2023

And whilst some roles in product require a background in software engineering, these are usually optional. Ad-funded business models: how a rise in privacy features could make ad-funded models risky Apple made big changes to its privacy policies in 2022. Some roles prefer design clout but again this is optional. CAC isn’t too high.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Userpilot

MAY 28, 2021

Userpilot is a product growth platform that allows you to analyze your users’ behavior inside your product, create personalized in-app experiences for them to improve their product experience, as well as collecting their sentiment and opinions via NPS and microsurveys. What is SOC 2. availability. processing integrity.

Reporting Tools 72

Reporting Tools Information Data Visualization Certifications 72

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. It’s becoming the bare minimum. Start early.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Indicative

FEBRUARY 6, 2020

Here is our January recap of the latest product releases : Scheduled Reports. At Indicative, we value our customers’ feedback. Thanks to customer feedback we have a lot of exciting features in the pipeline, that’s why we’d love if you shared your feedback (good or bad) here through our two-question survey !

Data Visualization 81

Data Visualization User Testing Product Research Reporting Tools 81

eG Innovations

SEPTEMBER 22, 2021

In the realm of monitoring products, proactive monitoring usually means identifying potential issues within IT infrastructure and applications before users notice and complain and initiating actions to avoid the issue from becoming user noticeable and business impacting. Formal Industry Standards Around Proactive Monitoring.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Artificial Inteligence 52

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Complex behavioral data from complex user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

PMLesson's Ace the PM Interview

MAY 16, 2022

If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. This ultimately means it is a perfect time to jump into the security engineer role if you're interested in information technology security. 🔓 Hey there! The cybersecurity field is booming.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Usersnap

JUNE 2, 2022

Customers want good products and services, of course, but do you know what else they want? Recognizing and improving upon this customer feedback is where a CES survey comes in handy! Recognizing and improving upon this customer feedback is where a CES survey comes in handy! What you can expect ????

Product Research 52

Product Research Customer Experience User Testing User Friction 52

Userzoom

MARCH 26, 2020

In order to get realistic insights, you need to provide enough information so users aren’t guessing what they need to do, while also not providing too much information and biasing their chance of succeeding. This is why a little forethought and a simple template is a great way for researchers and teams to get on the same page.

User Testing 94

User Testing Product Research Research Software Data Visualization 94

Intercom, Inc.

FEBRUARY 10, 2021

The world experienced exponential change and began navigating its way towards the “new normal,” and the way that companies support and engage their customers has rapidly evolved. As the year went on, we continued to build on these features, releasing powerful updates to make them work harder for you – based directly on your feedback.

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

DISQO

JULY 23, 2017

Every year, dozens of eager startups emerge to ‘reinvent’ the insurance marketplace, believing that a direct-to-consumer model will eventually displace brokers. According to industry sources, direct technologies have had difficulty penetrating insurance markets , particularly commercial markets. You can read the full report here.

Reporting Tools 40

Reporting Tools Feedback Software Product Research User Testing 40

DISQO

JULY 23, 2017

Every year, dozens of eager startups emerge to ‘reinvent’ the insurance marketplace, believing that a direct-to-consumer model will eventually displace brokers. According to industry sources, direct technologies have had difficulty penetrating insurance markets , particularly commercial markets. You can read the full report here.

Reporting Tools 40

Reporting Tools Feedback Software Product Research User Testing 40

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. But what role will they play in the future of work?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

MAY 2, 2019

Therefore, when a company is looking for a partner, the one with the most transparent policy will win the race. In software development, and specifically in the outsourcing business, transparency is a good added value for your company. Customers want guarantees regarding the quality, scope, schedule, and contract.

Reporting Tools 60

Reporting Tools Data Visualization Fractional CTO Software Developers 60

DISQO

JULY 23, 2017

Every year, dozens of eager startups emerge to ‘reinvent’ the insurance marketplace, believing that a direct-to-consumer model will eventually displace brokers. According to industry sources, direct technologies have had difficulty penetrating insurance markets , particularly commercial markets. You can read the full report here.

Reporting Tools 40

Reporting Tools User Testing Product Research Customer Experience 40

eG Innovations

FEBRUARY 25, 2019

There are many components both datacenter-side and client-side which must be optimally performing together to deliver a consistent and performing virtualized apps and desktops solution. Determine the magnitude of the problem: How many users are impacted? Citrix troubleshooting nevertheless becomes challenging. We have XenApp 6.5/XenApp

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

Modus Create

APRIL 21, 2022

Agile philosophies have extended their influence far beyond software development. It isn’t uncommon for organizations to consolidate all their workflows in one tool to boost transparency and accountability. A centralized tool also serves as a knowledge repository. What tools/apps are needed to simplify consolidation?

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

DISQO

APRIL 22, 2020

Over the past month, many health insurance providers have announced plans to waive up-front costs for COVID-19 screening and testing, improve access to care, and push for special healthcare enrollment periods. 66% of participants report being worried or “extremely worried” about their health, while 11% are not worried or “not at all worried.”

User Testing 52

User Testing Feedback Software Healthcare Research Software 52

DISQO

APRIL 22, 2020

Over the past month, many health insurance providers have announced plans to waive up-front costs for COVID-19 screening and testing, improve access to care, and push for special healthcare enrollment periods. 66% of participants report being worried or “extremely worried” about their health, while 11% are not worried or “not at all worried.”

User Testing 52

User Testing Feedback Software Healthcare Research Software 52

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. Free paper on Conway from HBS: Exploring the Duality between Product and Organizational Architectures: A Test of the “Mirroring” Hypothesis.)

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Multimedia processing, however, can quickly send the end-user experience south. Key Considerations and Best Practices.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

The Product Coalition

APRIL 2, 2022

Innovation implies risk, and we know many ways to minimize it, but there is nothing riskier than not having new ideas to test. Although they are not our direct reports, we are accountable for the team’s performance and our Product. you can test more changes faster. Influence Wielding effective tactics for persuasion.

Product Management 151

Product Management Product Manager User Testing Customer Experience 151