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Customerpainpoints are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ painpoints, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customerpainpoints?
Here’s a simple example of portfolio positioning and how it makes your productpositioning more strategic. Your accounts payable product improves the customer’s cash flow. Your accounts receivable product further enhances cash flow. Even more strategic when customers use both, right?
When I started working as a product manager, I understood that identifying and defining the problem is a crucial first step before even thinking about solving it. After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention.
If building products is hard, positioning your product is harder. No matter what you build and sell, how you position your product dictates what you do. How you prioritize, marketing campaigns, sales strategy, it all changes based on how your product is positioned. So where do you start?
In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. Or rather, two – conversation topics and custom reports. Orinna Weaver – Senior ProductMarketing Manager. Rati Zvirawa – Product Manager.
They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th. Build user trust.
That’s why some of Intercom’s first marketing hires were productmarketers and why we’ve had a “seat at the table” from the early days of the company. . Productmarketing looks different in every company, but one common trend is that many productmarketing managers (PMMs) feel undervalued.
The right productmarketing messaging framework can dramatically change your product’s position in the market and your product management outcomes. Let’s explore: What a product messaging framework is. ” It positioned itself as a central hub for work activities.
A lot of people think solutions marketing is just a fancy term for productmarketing, especially since the term solution has been so overused. In a productmarketing model, products are the star. In a solutions marketing model, the star is the buyer’s vision for success. What Is Solutions Marketing?
Productmarketing is the process of bringing a product to market, and a well-curated productmarketing strategy is key to understanding customer needs and driving adoption. TL;DR A productmarketing strategy is a roadmap for how a new product will be positioned, priced, and marketed.
When it comes to leadership in the manufacturing world , productmarketers and product managers are like two peas in a pod. Both positions require a thorough understanding of the product and their ideal customer's preferences and painpoints.
Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .
This is a problem I see not just with tech entrepreneurs but also on a regular basis with product managers at the B2B companies we work with at SiriusDecisions. If I had to make a blanket statement, it’s that most founders and product managers don’t listen enough to customers or iterate enough based on customer feedback.
A productmarketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. In this article, we dive deep into what a productmarketing framework is and explore its essential components.
Is your B2B ProductMarketing strategy working for you? Brand positioning, demonstrating your value proposition to other businesses, and making channel decisions; B2B productmarketing can become a complex process. A B2B marketing strategy is any marketing activity aimed at turning other companies into customers.
Looking for the best productmarketing campaigns to inspire your next project? We’ve curated 16 of the most innovative product campaigns from industry leaders like Userpilot, HubSpot, and Spotify, among others, that will spark your creativity and help you create campaigns that drive product growth.
When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Sound familiar?
The Solutions Value Chain is a framework that helps you uncover real, strategic value for your customers—from the top of their organization all the way down to the people in the trenches doing the day-to-day work. Of course, every product company wants users to love their products—no surprise there.
If you have that, it means you’ve managed to offer the market exactly what it needs or, in other words, achieved a product/market fit (PMF). What are the steps you need to take to identify your product/market fit? Let’s begin with the basics, and, first of all, understand the product/market fit definition.
Chip emphasizes that product managers should see market research as an ongoing process and provides practical tips for doing effective research. Introduction In the world of product management and innovation, market research is like a compass. This information is gold for creating successful new products.
SaaS companies have started to realize that their products should be the main driver of growth. This product-led growth flips the old marketing and sales rulebooks on their heads. Productmarketing is a large part of this shift. And so – the purchasing decisions are now made by the end-user – not execs.
Productmarketing vs marketing? You see a lot of SaaS companies hiring for productmarketing roles and it’s a bit confusing. Is there even any difference between productmarketers and your regular marketer? There’s a difference between productmarketing and traditional marketing.
Now, imagine applying this level of understanding and customization to your marketing strategy. A customer-led marketing strategy is about transforming your approach to reflect the same level of personalization. It helps build customer retention and brand loyalty. What is customer-led growth?
Content marketing vs productmarketing? The goal of any marketing strategy is to attract and convert members of your target market into paying customers. But what is the difference between content and productmarketing ? The advantages of both marketing strategies. Definitely not!
The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Product discovery is critical in identifying workflows, painpoints, and user goals that shape successful products. Falling victim to confirmation bias: Assuming solutions fit users create blind spots.
What is a customer experience management strategy? We also share best practices for product teams seeking to optimize their strategies and enhance customer engagement throughout their journey with the product. Implement tactics to enhance customer experiences at various touchpoints. Why is it important?
What does a productmarketing manager (PMM) do? This is the question on the lips of many marketing professionals browsing through opportunities at tech companies. Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product.
Despite its growing popularity, many people are still unfamiliar with SaaS productmarketing. A common question is: what is SaaS productmarketing? And how is it different from traditional marketing? In this post, I will give you an overview of what SaaS productmarketing is and what it entails.
Micro goals vs macro goals in productmarketing: Have you ever wondered what the difference is and how can you use both to achieve customer success and product growth ? As a productmarketing manager, you need to set goals that would guide and motivate you and your team members.
When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or productpositioning or productpositioning strategies” were. Not because of the product itself – but how it was positioned on the market.
Looking for real-life customer-led marketing examples that worked to get inspiration for your own campaigns? For each example, we’ll explore why it works and lessons that can help improve your marketing strategy. For each example, we’ll explore why it works and lessons that can help improve your marketing strategy.
Customer segments enable you to find/understand your target audience and boost engagement, making them an important marketing tool. And while each segmentation method has advantages, psychographic segmentation can truly turn your product into a growth engine. What is psychographic segmentation?
SaaS companies have started to realize that their products should be the main driver of growth. This product-led growth flips the old marketing and sales rulebooks on their heads. Productmarketing is a large part of this shift. And so – the purchasing decisions are now made by the end-user – not execs.
Is your productmarketing strategy lacking inspiration? How about some productmarketing examples? In this article, we consider 10 SaaS productmarketing examples. How did their productmarketing strategy put their audience first? What is productmarketing? Let’s dig in!
In the end, a pre-product-market fit startup’s only job is to find product-market fit (PMF), and therefore to explore different solutions as smartly and efficiently as possible. Having a solution that doesn’t address a problem that is a big enough painpoint will never become a must-have.
In a dynamic and fast-evolving world, understanding where you can leverage automation is important: behavioral marketing automation is quickly becoming a valuable skill for productmarketing professionals. There are many ways to introduce behavior-based marketing automation in your product.
Looking for some SaaS ProductMarketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. What is SaaS productmarketing?
CEOs of Product companies, though they might never have climbed the Product Management corporate ladder before, can be considered Product Leaders for their impact on the Product world. Note: These don’t just apply to vanilla Product Management. First of all, an all-star Product Leader has empathy for the customer.
Customer journey maps, story mapping, impact mapping—there are lots of ways to externalize your thinking. Principle 1: Encourage Teams to Discover Opportunities through Continuous Customer Touch Points. Discovering opportunities through continuous customer touch points is one of the guiding principles of continuous discovery.
Why are marketing data insights critical when making strategic business decisions? With marketing insights, productmarketing teams can locate marketing channels that bring the most valuable customers. Product managers can use marketing data to improve customer experience.
Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Customer satisfaction has become critical for any SaaS business as customers have increasingly competitive options. A good customer satisfaction level ensures great product engagement to retain customers longer.
Enter Christy Hecht’s real-world description of interconnected skills—three soft and six hard—for PMMs in an AMA via Sharebird , the place to see how people at top companies do productmarketing. “There are nine skills that are the most important for a productmarketer to have,” Hecht said.
How do you even know if you have no clue what your ideal customer looks like? That’s why you need a customer profile template. Read on to find out the different types that make a customer profile, how you can create a customer profile template in 5 steps, and some customer profile examples.
Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. What does a software marketing strategy for SaaS looks like? You might be wondering, how to compete.
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