UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

The Product Guy

JUNE 25, 2018

As you become more established and comfortable navigating in your position, consider trying out your solution to problems that arise. Escalate to your manager when you have an interest in developing a skill or learning something about the business (ex: SQL, storyboarding, core system flow, etc). We’ve all been there.

Product Manager 300

Product Manager Product Management Reporting Tools Technical Review 300

Product Innovation Educators

AUGUST 5, 2024

Introduction: The Product Manager’s Unique Challenge Product managers often find themselves in a unique position: responsible for a company’s future success but lacking the formal authority to implement changes directly. Due to recent downsizing, our subject company had only five team members available for this crucial project.

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Product Manager Product Management Technical Review Leadership 297

Atlassian

FEBRUARY 3, 2022

In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. Eventually, they concluded that incorporating code reviews into the development cycle saved more money than resolving defects after they were found by customers. Related Article.

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Software Review Technical Review Systems Review Feedback Software 111

UX Planet

DECEMBER 6, 2024

To do this, we will analyze effective strategies and refer to some key successful studies. Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. Are you thinking of implementing AI into your UX strategies? If so, read on!

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Userpilot

OCTOBER 20, 2024

Referral programs Referral programs are most effective when targeting loyal customers who already have a positive experience with your brand. When a customer refers someone — be it a friend or family member — and the referred party makes their first purchase, both receive $5 off. Facebook visual storyteller badge.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . To be clear, I am not talking about what is commonly referred to as “Scrum-ban”. How does work flow through the team/system? . Design kanban systems .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

The Product Coalition

JANUARY 27, 2024

As software builders, we are uniquely positioned to influence this environmental trajectory. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. G2 reviewers give Pendo an average rating of 4.4 While there are plenty of positive comments regarding the free plan, users also mention its limitations, like the MAU limit: What do you like best about Pendo? Pendo review. Pendo review. 20 Feature Tags.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Sachin Rekhi

APRIL 12, 2020

The most successful businesses realize this and work hard to continually protect their strategic position. Hamilton then goes on to define 7 strategies, which he refers to as the 7 powers, that accomplish both of these goals. Counter-positioning. This is often described as developing an economic moat for your business.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Mind the Product

JANUARY 17, 2018

In fact, it may be a signal that your product is NOT providing positive customer value. You are not helping people if someone has to log in every day to check their business accounting system or their personal finances. For more on this refer to the time-well spent movement. Have you helped them worry less?

Data Visualization 160

Data Visualization Product Manager Product Management User Testing 160

The Product Coalition

NOVEMBER 19, 2020

He’s been applying for positions for months and has found it nearly impossible to get an interview. More than many other roles, PM positions tend to have stringent qualifications for desired applicants. If you are a consultant, you might apply to a product position at Deloitte, who will understand and value your background.

Technical Review 167

Technical Review Product Manager Product Management Research Software 167

Usersnap

OCTOBER 21, 2021

Then, you read a customer survey or two and some customer reviews about the product in question. They can provide positive feedback in the survey, and ultimately give you a great referral. The position of each customer is then known by segmenting the respondents into 3 groups ( detractors, neutrals, and promoters ).

Product Research 93

Product Research User Testing Feedback Software Research Software 93

Roman Pichler

AUGUST 14, 2018

Ideally, you should continuously track the product performance and regularly review the product strategy—at least once per quarter as a rule of thumb. For instance, iOS and Android bundle a mobile operating system with a number of pre-installed apps including a web browser, email client, and maps. Is Option 1 Right for Your Product?

Research Software 152

Research Software Software Review Product Research Customer Experience 152

The Product Coalition

JULY 8, 2021

Natural language understanding refers to the process of mining the meaning behind the speech or text by computers. Customer service and insights Current financial systems have a lot of gaps in customer service. Semantria uses natural language processing to identify and categorize sentiments by positive, neutral, and negative tones.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

The Product Coalition

MARCH 24, 2021

Innovators have to build first reference customers in the mainstream market to prove having a promising business model and a compelling offering. This thinking is misleading as the mere focus should be on getting a foot on the mainstream market, win a niche and then use those customers as a reference to attack adjacent segments.

User Testing 158

User Testing Research Software User Friction Customer Experience 158

The Product Coalition

OCTOBER 13, 2022

Ed3 refers to individuals who gather skills from many sources and validate that knowledge in their wallets. Web3 technology and ethos offer new education opportunities, mainly from the below perspectives that dismantle the present education system. Web3 is a new educational system that relies on the decentralization of data.

Feedback Software 147

Feedback Software Education Systems Review Technical Review 147

Product Management Lessons from the Trenches

JULY 10, 2018

I re-read The First 90 Days , I prepared a learning plan to review with my new boss (the CEO), sketched out some provisional objectives for my first 30/60/90 days, and got some rest to be ready for my new adventure. Review company documents and presentations. People around you should feel the (positive) impact of your presence.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. Customer retention refers to a brand’s ability to convert customers from one-time buyers to repeat purchasers.

Customer Feedback 147

Customer Feedback Customer Experience User Testing Feedback Software 147

The Product Coalition

AUGUST 30, 2021

Due to the fast-faceted customer preferences, the demand for ready-to-eat food products has been increasing. Moreover, many custom software development companies introduce various food industry software systems that make food readily available to customers. Thus, this aids the development of the food flavor market. billion.

Reporting Tools 158

Reporting Tools Software Review Systems Review Technical Review 158

UX Planet

JUNE 14, 2024

Here’s what I explored: The benefits of bringing back comments: I identified a few key reasons why this could be a positive change for Netflix users (Unique value Preposition). Enhance content discovery: Allow viewers to discover shows and movies based on positive comments and recommendations.

Product Research 97

Product Research Product Strategy Feedback Software Research Software 97

Folding Burritos

DECEMBER 23, 2015

Knowing this is a common issue for many teams and Product Managers, I wanted to share our (mostly positive) experience of switching to a simpler process. Unsurprisingly, due to the (provocative) hashtag used to stand for these ideas, many people equate it to doing no estimates, at all. A simple process. Same-sized” backlog items.

Customer Experience 205

Customer Experience Software Review User Testing Systems Review 205

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. We have our own Rails app, and we have this external Zuora system.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Userpilot

MARCH 30, 2025

Use referrals to encourage users to refer your app to others. Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.)

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

The Product Coalition

JUNE 21, 2021

Governments maintained this position not just by imposing lockdowns, but unintentionally endorsed the idea of using online services whenever and wherever possible. link] According to Pinset Masons, a qualifications body discriminated against a blind systems manager when it failed to make its computer-based exam accessible to her.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Intercom, Inc.

AUGUST 25, 2020

So it becomes much more important to have a really clear idea of the unique position you hold in the market. And yet, all the metrics will look positive while that’s all happening. We often get trapped in this tune when we design these systems thinking: “Hey, here’s the buyer persona. The end-to-end review.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Intercom, Inc.

DECEMBER 12, 2018

Obviously we’re biased (though I would point you to the reviews on G2 Crowd to show that we’re not that biased) but Intercom is the backbone of our entire marketing stack. For example, if your live chat tool doesn’t integrate with your CRM and requires four different people to move leads from one system to another, you’ve got a problem.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Product Management Lessons from the Trenches

DECEMBER 17, 2018

To help get you thinking about whether NLP is right for your business, here are some example use cases where NLP adds value: Enhance Humans Navigation IVR systems: helping consumers get routed to the person or information they need without going through a brutal phone tree (Liberty Mutual, I’m looking at you!). Co-reference Resolution?—?the

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Intercom, Inc.

JULY 25, 2019

Or is it like, “Hey, if this is a consistent pattern then we need to make sure no one ever repeats, we’ll have a principle about the positive behavior that we want.” Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Imaginary Cloud - Design

APRIL 29, 2021

However, the everyday use of the term "web development" typically refers to coding or writing markups and does not often include design aspects. Moreover, job positions for web designers may also include UX , UI , and Graphic Design responsibilities. In other words, is web design part of web development? Conclusion.

Research Software 142

Research Software Software Review Development Web Development 142

UX Studio

JANUARY 7, 2019

At that time we didn’t really have an elaborate internal training system for the newcomers. well accidentally we had no heating on that day when the photo was taken)Thus started our internal training system. Then you have a weekly challenge review, meeting with your mentor and with some random designers who give feedback.

Research Software 76

Research Software Feedback Software Systems Review User Testing 76

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead.

Agile 115

Agile Reporting Tools Feedback Software Systems Review 115

Userpilot

JULY 15, 2022

The dark funnel refers to all the hidden touchpoints a user goes through in their customer journey. The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. ” to track the source of your users.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Intercom, Inc.

JULY 21, 2022

We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Here’s Andrew.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userpilot

AUGUST 6, 2024

We covered actionable steps to build an effective system that converts users, drives product engagement , and leads to long-term growth. Activation : The goal at this stage is to ensure users have a positive first experience with your product and adopt it quickly. This article breaks down what you need to know to get started.

Feedback Software 103

Feedback Software Analytic Tools Onboarding KPIs Data Visualization 103

UX Planet

JANUARY 9, 2024

This survey, titled “ Learning Management Systems (LMS) Accessibility Feedback Survey ,” focuses on understanding users’ experiences, opinions, and judgments about the accessibility features of different LMS platforms. ✅ Do —  How often do you use your Learning Management System(s)?

Product Research 98

Product Research Research Software User Testing Feedback Software 98