Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. Morever, there have been reports of issues with collecting events in Heap. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. These reports will help you build a complete picture of user sentiment and friction points in your user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Healthcare category.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

TechEmpower - Product Management

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. After all, that’s what tech innovation is all about. Can you provide specific examples of different types of customers, what they need, and what the system will do for them? in place?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory. The energy efficiency of this equipment plays a pivotal role in the overall sustainability of software systems.

Analytic Tools 134

Analytic Tools Research Software Reporting Tools Software Review 134

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. The ease of creating these makes the platform great for non-technical users. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. They may experience limitations on the effectiveness of integrations with critical systems like CRM. Maligned systems and processes with Sales can mean lost opportunities for expansion revenue.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. Here’s what you can do with it: Define your target audience using various persona, engagement, and system-based rules.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Developing applications that cater to this large market can have a widespread positive impact. Basic financial reports.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Reporting Tools 91

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Well, you’re in the right place.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

freshtrax

JUNE 11, 2019

According to an article by Tech :: Note , the Japanese tech industry has grown as a whole with continual increases in the total revenue of the industry, from 14,380 billion yen (approx. Top 10 Japanese tech companies by capital value (November 2018). Top 10 Japanese tech companies by sales (2015-2016). Net One Systems Co.,

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Each of these steps can have its positioning adjusted, colors changed, or be supplemented by attached links, images, and videos. You’ll even be able to adjust its positioning relative to the element.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

MAY 30, 2024

Understand positive sentiment drivers and boost customer loyalty. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Personalize interactions to drive positive customer sentiment. Sentiment analysis helps you: Identify gaps and fix them to improve the customer experience.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

The Product HQ

MAY 10, 2024

As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. The same report shares that this investment spells a new era of challenges in AI development that businesses need to find solutions for.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Centercode

MARCH 4, 2021

Every year, Consumer Reports tests thousands of products — from cars, to laptops, to WIFI-enabled speakers and appliances — and grades them on a scale of 0 to 100. And it’s as helpful to smart tech shoppers as it is potentially nerve-racking to smart tech makers. How do customers see the product?

User Testing 81

User Testing Reporting Tools Data Visualization Product Research 81

ProductPlan

DECEMBER 11, 2019

Sure, product managers need numbers to report up the chain to track progress around goals. In our upcoming 2020 Product Management report, 34% of product managers said that t heir primary product success metric was business-oriented metrics. There’s still plenty of debate regarding just how technical a product manager must be.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

The Product Coalition

DECEMBER 10, 2019

When do people report bugs? The second reason was that we had the right type of data available, since our tool helps teams report and fix bugs. Long story short, we decided to learn more about the way software development teams approach the bug reporting process. Here’s what we found. There is also a local spike at 5.

Reporting Tools 78

Reporting Tools Data Visualization Research Software Software Review 78

UX Planet

JUNE 14, 2024

Relative to interaction data, it means AI can promptly accumulate, process, and make sense of user feedbacks and reviews. On an e-commerce platform where a client has posted some information, think of a situation where AI techniques can be used in reading the reviews.

Product Research 63

Product Research Feedback Loop Customer Feedback Feedback Software 63

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. Even if they aren’t, this benchmark regulation will probably be the basis for due care of AI systems going forward.”

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It’s unlikely that you’d be able to continue with the same strategic decisions and win.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. A 2020 report by Cloudwards revealed that 80% of Dropbox users who upgraded to a paid plan did so within 6 months of reaching their free storage limit.

Research Software 102

Research Software Reporting Tools Artificial Inteligence Customer Experience 102

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product HQ

JUNE 1, 2024

That means you may not get a data product management job if you have all the hard skills like technical knowledge but lack soft skills such as communication skills. Thus, to become a successful data product manager, you must be tech-savvy and know how to utilize these platforms for good. They represent the employee and their team.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Now it’s time to put your app and positioning to the test. IDENTIFY INFLUENCERS AND REPORTERS. Most importantly, don’t forget to include in-app feedback software in your tech stack.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., This could also be due to stringent processes or lack of the same.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

ProductPlan

JUNE 1, 2023

According to our 2023 State of Product Management Report , customer feature requests are still the top source of actionable product ideas, but that’s only the case for 35% of respondents. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. This shift allows business to reallocate human resources to more complex and strategic roles, or eliminate those positions entirely.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. I am Christy Culp. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

JULY 8, 2021

It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. NLP combines two other technologies: natural language understanding (NLU) and natural language generation (NLG). However, NLP technology opens up new opportunities for customer service enhancement.

Data Visualization 150

Data Visualization Reporting Tools Analytic Tools Banking 150

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Announcing ‘The Intercom Customer Support Trends Report for 2022’. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

FEBRUARY 1, 2021

At its most basic level, sound management of product bugs will help avoid fire-fighting and restore sanity to your team-a baseline for developing and delivering tech products. The opposite, taking on bug reports, then doing nothing (or being perceived to be doing nothing) erodes trust. Are systems in place for automation (e.g.

Software Review 111

Software Review Reporting Tools User Testing Systems Review 111

The Product HQ

APRIL 20, 2024

This position carries tremendous responsibility because the product’s entire lifecycle rests on the product manager’s shoulders, from ideation to launch. That said, this position demands proficiency in both technical and social areas within the role. This allows you to gain practice in using essential social skills.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Mironov Consulting

MAY 24, 2022

I’ve written a lot about the organizational and conceptual gap between product/engineering teams and the “go-to-market” or sales/marketing side of tech companies.  (See  At almost all of my clients, I see major product waste: products released on time/on budget that don't deliver positive business outcomes.

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143