Alchemer Mobile

APRIL 6, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Ratings and Reviews. star rating, and had 1,223 app store reviews. star rating, and had 4,695 app store reviews. Working in Mobile Food and Drink in 2021.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Alchemer Mobile

APRIL 7, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category. In this report, Finance apps are separated into three subcategories: Fintech (credit score, mortgage, stocks and bonds, loan consolidation, etc.), Ratings and Reviews.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. G2 reviewers give Pendo an average rating of 4.4 While there are plenty of positive comments regarding the free plan, users also mention its limitations, like the MAU limit: What do you like best about Pendo? Pendo review. Pendo review. Engagement Reporting.

Data Visualization 89

Data Visualization Software Review Analytic Tools Feedback Software 89

The Product Coalition

JANUARY 27, 2024

As software builders, we are uniquely positioned to influence this environmental trajectory. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

Analytic Tools 136

Analytic Tools Research Software Reporting Tools Software Review 136

Alchemer Mobile

APRIL 2, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Healthcare category. Ratings and Reviews. Healthcare app ratings and and reviews were slightly lower than macro averages across both iOS and Android. Working in Mobile Healthcare in 2021.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

The Product Bistro

DECEMBER 13, 2019

My personal experience is that once you get to the GM level, the intensity of politics, personal positioning, and competition among peers (friendly and less friendly) is kicked up to 11. But the story isn’t the whole book. The book is chocked full of great ideas that are intuitive, visual, and compelling.

Technical Review 195

Technical Review Books Systems Review Reporting Tools 195

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 83

Feedback Software Analytic Tools Research Software Customer Feedback 83

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 124

Feedback Software Systems Review Software Review Reporting Tools 124

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What’s the state of those systems? Do you have a name, a logo, and have you thought about brand positioning? If so, will you also have your own account system? What about reporting and moderation?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. They may experience limitations on the effectiveness of integrations with critical systems like CRM. Maligned systems and processes with Sales can mean lost opportunities for expansion revenue.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Ronke PM

MAY 22, 2024

To successfully meet the demands of our customers, we need to construct systems that foster a nurturing and diverse, inclusive, innovative, and people-centric culture in our organizations by utilizing the following leadership practices.

Development 52

Development Reporting Tools Product Management Product Manager 52

Centercode

MARCH 4, 2021

Every year, Consumer Reports tests thousands of products — from cars, to laptops, to WIFI-enabled speakers and appliances — and grades them on a scale of 0 to 100. With over 7 million subscribers, Consumer Reports is one of the most widely recognized resources for product reviews. How do customers see the product?

User Testing 81

User Testing Reporting Tools Data Visualization Product Research 81

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Let’s jump right in. Demographic factors. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Alchemer Mobile

SEPTEMBER 3, 2020

According to a report by Statista , this is how various industries have been impacted by the pandemic. Almost all apps have experienced one of three significant changes to their DAU due to COVID-19: massive drops, huge spikes, or higher frequency of app usage. Read the full DAU report for all industries here. Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Gainsight

MARCH 12, 2019

Just how accurate are online review aggregators, anyway? If you pull up Google or Yelp for a restaurant, say, you’ll get an aggregate of stars from one to five, the number of reviews counted, and any number of written reviews and qualitative feedback. So why should you care about SaaS reviews? You need SaaS reviews.

Feedback Software 73

Feedback Software Software Review Systems Review Data Visualization 73

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Developing applications that cater to this large market can have a widespread positive impact. Basic financial reports.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Reporting Tools 89

Userpilot

APRIL 17, 2024

Attention to negative and positive user feedback is crucial for understanding what needs improvement. Integration benefits are huge, allowing you to connect with other tools and systems you already use. This means they have proven systems to keep your data safe and secure. Amplitude journey report. Plus : From $49/month.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

UX Planet

FEBRUARY 7, 2024

While familiar with my native country’s system, drawing comparisons to the US market was an enlightening experience. The market also have a perception that FHA borrowers are riskier due to lenient financial requirements by the lenders for the borrowers.

Systems Review 83

Systems Review Construction Research Software Government 83

TechEmpower - Product Management

MARCH 4, 2024

This shift allows business to reallocate human resources to more complex and strategic roles, or eliminate those positions entirely. Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. A 2020 report by Cloudwards revealed that 80% of Dropbox users who upgraded to a paid plan did so within 6 months of reaching their free storage limit.

Research Software 103

Research Software Reporting Tools Artificial Inteligence Customer Experience 103

UserVoice

JULY 24, 2018

A little due diligence can go a long way. Observe, report, and only then propose changes. We’re not making value judgments (yet), we’re just understanding how the system is believed to be working, from the people closest to it. Introduction: Product Management is all about filling gaps. Understanding Your New Role.

Systems Review 100

Systems Review Data Visualization Reporting Tools Positioning 100

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Data Visualization 89

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Coalition

JULY 8, 2021

Customer service and insights Current financial systems have a lot of gaps in customer service. Semantria uses natural language processing to identify and categorize sentiments by positive, neutral, and negative tones. The bank uses NLP to automate the process of reviewing large amounts of legal documents.

Data Visualization 151

Data Visualization Reporting Tools Analytic Tools Banking 151

ProductPlan

DECEMBER 11, 2019

Sure, product managers need numbers to report up the chain to track progress around goals. In our upcoming 2020 Product Management report, 34% of product managers said that t heir primary product success metric was business-oriented metrics. In case you missed them, we were proud to release: 2019 Product Planning Report.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

Alchemer Mobile

DECEMBER 21, 2022

Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Let’s jump right in.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Mixpanel

FEBRUARY 10, 2021

Uptime: How long or how reliably a system has been running. Tracking a product’s position within its macro-environment can help teams keep their eyes on bigger opportunities and long-term planning. These four act as a system where one can influence the other.”. Review your pinned tab on set days (I do it every morning).

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. Without a feedback system in place, product managers won’t receive this feedback before it’s too late.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

Userpilot

NOVEMBER 12, 2023

Benefits of understanding customer intent Identifying the spoken and unspoken intent behind every interaction will position you to better service customers, improve their experience , and increase stickiness. Use content like informative blog posts, product demos , and user reviews to address the needs of customers with buyer intent.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization Research Software 94

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. as well as from implicit data (favorited items, past purchasing behavior, etc.).

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. How does that feel?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product HQ

MAY 10, 2024

The same report shares that this investment spells a new era of challenges in AI development that businesses need to find solutions for. It also implies added difficulty during the approval phase of product development due to the elevated uncertainty surrounding the products.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Userpilot

SEPTEMBER 2, 2022

Userpilot review on G2. “We Reporting, Targeting & Customization. It’s part of a larger lineup of Articulate 360 products, including Rise 360, Content Library 360, and Review 360. On the positive side, customers say Articulate 360 is user-friendly and more engaging than creating simple PowerPoint presentations.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Software Review 93

Userpilot

JANUARY 8, 2024

Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Customer Experience 100

UX Studio

MAY 23, 2024

DALL-E 3 A rushed shift toward digital education The pandemic has turned the usually well-ordered systems of education upside-down. And when I say student, that encompasses the learners in formal education and school systems. Many institutions were forced to go virtual practically overnight. Enhancement or transformation?

Education 43

Education Research Software Reporting Tools Feedback Software 43

ProductPlan

FEBRUARY 15, 2022

The cadence of reporting and informational updates play a key part in the representation. Since product operations supports product management, the product operations function ultimately reports to the head of product at some point in the organizational structure. Finally, top-notch communication skills are essential.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92