Productside

JUNE 17, 2025

Productside | Product Management Courses & Training How Product Management Strategy Turns Struggles into Structure We’ve worked with hundreds of teams stuck in reactive delivery cycles, constantly shipping features but never sure if they’re actually moving the needle. It needed a rethink of its product management strategy.

Product Research

Userpilot

DECEMBER 18, 2024

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience.

Data Visualization

Usersnap

FEBRUARY 24, 2025

The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Product discovery is critical in identifying workflows, pain points, and user goals that shape successful products.

Product Research

Usersnap

MARCH 24, 2025

Imagine launching a product feature that no one uses. The team spent months building it, yet users dont see its value. Because product discovery was skipped … or done poorly. Product discovery process is the foundation of building successful products. Testing Assumptions Before Development 3.

Product Research

Userpilot

JULY 19, 2025

As a product manager, I’ve come across all the common obstacles to creating personas. And what I’ve learned is that, besides getting stakeholder buy-in, you need a solid process to collect high-quality data, organize user segments, and create story-driven personas that are easy to follow. What should a user persona profile include?

User Testing

Product Talk

APRIL 9, 2025

Last week, I shared that we often get asked, Do API teams need to do discovery ? Customer-facing APIs are products. And just like any product, if we dont do good discovery, well have gaps in our offering. You want customers to get value from your product as quickly as possible. Alright, lets dive in.

Product Research

The Product Guy

MARCH 4, 2025

You’re gathering customer feedback, hitting your OKRs, and tracking every metric imaginable. And yet, your product is stuck. Users churn, innovation stalls, and your team feels like theyre running on a never-ending treadmill. Customer feedback drives iteration. And customers?

Customer Feedback

Userpilot

OCTOBER 28, 2024

Ever wonder why some products instantly click with users while others get abandoned faster than New Year’s resolutions? The secret often lies in those crucial first moments – your user onboarding. But here’s the thing: getting users to say “wow” instead of “why?”

User Testing

Usersnap

JULY 24, 2025

Too many product teams spend months or even millions training AI models that never deliver real value. This is exactly what happens when you skip structured AI data discovery. Paweł Huryn is an internationally known product advisor and experienced product manager who helps teams cut through AI hype and discover what really matters.

Product Research

The Product Manager Coach Blog

JANUARY 14, 2025

When Jane, a seasoned product manager, started her new role at a fast-growing SaaS company, she was ready to make an impact. How to Get Started: Audit the Product Backlog: Pinpoint low-effort, high-value opportunities to drive quick results. But within a month, she felt like she was treading water.

Data Visualization

Usersnap

MAY 14, 2025

Thats what product development feels like in most organizations.” Trying to build the right thing without a solid discovery framework is like setting off on a road trip without a map or destination. By conducting product discovery, teams can validate ideas, gather feedback, and make informed decisions about product development.

Product Research

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? For starters, it shows you dont know your customers well enough. But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty.

Research Software

Lenny Rachitsky

NOVEMBER 24, 2024

Simplify security • Paragon —Ship every SaaS integration your customers want — Jen Abel is the co-founder of JJELLYFISH, where she and her team have worked with over 300 early-stage founders to learn how to sell, do early customer discovery, and set up a repeatable sales motion on the way to their first $1M ARR.

User Testing

Alchemer Mobile

AUGUST 1, 2025

Customer feedback is the backbone of customer-centric business. But understanding how to collect, interpret, and act on feedback can be overwhelming—especially with so many platforms, tools, channels, and strategies out there. When we say customer feedback, we mean more than just customers in the traditional sense.

Customer Feedback

UX Planet

MARCH 9, 2025

Image by TamannaRumee Product redesign is an inevitable thing. No matter how good your original product is, you will likely decide to redesign it at some point in time. No matter what is your utlimatite goal is, you need to treat product redesign strategically. Example of pain points that offline shopper experiences.

Product Research

Userpilot

OCTOBER 31, 2024

So, how do you get started with product analytics ? In this article, we’ll talk about: What product analytics is and why you need a solid strategy. Key steps to build and improve your product analytics strategy. What is product analytics? Why should you have a product analytics strategy?

Data Visualization

Userpilot

NOVEMBER 7, 2024

What is an interactive product demo? An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This results in faster Aha!

Demo

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

Data Visualization

The Basics of Product Management

JUNE 21, 2025

Welcome to the ultimate guide to Product Manager interview questions. Tell me about a time you made a tough product decision Situation: We had to sunset a low-performing feature. Task: Communicate the decision to users and internal teams. Result: Reduced churn and improved NPS by 8 points.

Product Research

UX Planet

JUNE 17, 2025

Why E-commerce is no longer just about selling, but about understanding and creating value for the user The Wolf of Wall Street (2013) Do you remember the iconic scene from “The Wolf of Wall Street” where Jordan Belfort (played by Leonardo DiCaprio) hands over a pen and says: “Sell me this pen” ? It’s a test of salesmanship.

UX

Usersnap

AUGUST 6, 2025

Product teams often fall into one of two traps: overbuilding tech that doesn’t connect with users or blindly plugging in AI hoping for magic. That’s where Ravi Mehta’s AI strategy approach comes in and why we built a set of three practical Usersnap survey templates to help you apply his thinking. This isn’t theory.

Product Research

Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Sound familiar?

Data Visualization

UX Planet

MAY 27, 2025

Chasing the next big product win in banking or fintech? According to Quanti research , by the end of 2024, 3.6 Banks that fail to deliver excellent mobile experiences risk losing billions in potential customers. Dont Just DigitizeRevolutionize EPAM research (2020) shows 63% of people choose their primary bank based on trust.

Finance

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. The choice is tough because there’s no single tool that covers all use cases.

Feedback Software

Reveal

DECEMBER 23, 2024

Reveal Embedded Analytics For product owners, leveraging data is not just an advantageits a necessity. Product analytics empowers you to understand gaps in your offering and how users engage with your product. Both embedded analytics and product analytics are designed to help product owners in diverse ways.

Data Visualization

Arkenea

FEBRUARY 23, 2025

You’ve got your product out in the market. But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? Now’s the time to iterate.

User Testing

Alchemer Mobile

FEBRUARY 21, 2025

At Alchemer, we’ve established that NPS surveys dont tell the full story. Surveys, combined with open text analysis, however, hold immense potential for uncovering deeper customer insights from customer feedback. What is the impact of negative feedback on customer lifetime value (LTV)?

Customer Feedback

Userpilot

NOVEMBER 27, 2024

Wouldn’t it be great to see all user interactions with your product as they happen? Think about all the insights you could gather to improve the user experience. They track every user action, from clicks and scrolls to page transitions and mouse movements, to recreate a complete user journey.

Data Visualization

Userpilot

APRIL 30, 2025

But the reality is that youre either not getting enough of the right users in the door, or you’re not giving them enough to stay. As a product marketing manager who has spent years optimizing for product adoption, Ive realised that acquiring and retaining isnt about shiny UI updates or random ad spends.

Feedback Software

People-First Product Leadership

NOVEMBER 19, 2024

In today's fast-paced product world, having a sharp product sense isn't just an advantage—it's a necessity. Drawing from the Reforge session on Product Sense that I did recently, today we explore the final five themes from attendee questions. Now, let’s dive in and level up your product management skills!

Product Research

UX Planet

JULY 2, 2025

Enhancing Data Input with Layered Drawer Navigation When I was working as a senior product designer on Grubtech , a kitchen and restaurant management platform, we faced a recurring UX challenge with long and complex forms across the back-office interface. I click something, a box opens… then another one… and I forget where I started.

Data Visualization

UX Planet

MAY 25, 2025

Instrumentation & RecruitmentSetting the Stage for Effective User Interviews Part 2 (of 5) of the UX Research Playbook series Previously in Part 1 of The UX Research Playbook series, we explored how to set UX research up for success by crafting well-defined research goals within a structured framework.

User Testing

UX Planet

JULY 29, 2025

Most products stumble after the research handoff. User focus. Places users’ needs at the central focus across different teams, enabling product managers, engineers, and designers from various product lines to identify common user problems and build empathy for existing pain points.

Customer Experience

Userpilot

FEBRUARY 25, 2025

Beyond the numbers: Understand why context matters Raw user behavioral data can be misleading without context. Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. Correlate navigation loops with missing information, unclear CTAs, or workflow inefficiencies.

Data Visualization

AB Tasty

MAY 20, 2025

And because it’s so time-consuming, teams either: Underutilize feedback tools like NPS/CSAT Or dont act on the insights at all The solution to overwhelming feedback? Feedback Copilot Feedback Copilot was born from this pain point combining the best of AI with our all-in-one experimentation platform.

User Testing