UX Planet

MAY 1, 2025

Part 3 (of 3) in the Designing UX Surveys That Work series. Even if youve crafted neutral questions, bias can still creep into your research in other ways. Avoid slang and colloquialisms: Stick to clear, universally understood language and steer clear of culturally specific references.

Product Research 102

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UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

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UX Planet

DECEMBER 28, 2024

Its fair to say that usability testing is now the most valuable research method in your toolkit. About: Zsombor Varnagy-Toth is a Sr UX Researcher at SAP with a background in machine learning and cognitive science. This realization is also supported by my teams user research. What is this allabout?

User Testing 105

User Testing Product Research Research Software Artificial Inteligence 105

Product Talk

SEPTEMBER 13, 2023

There’s a reason why Teresa often refers to the product trio : Continuous discovery is more effective when you avoid turf wars and bring in different perspectives. They’ll place more trust in you to pursue the opportunities and solutions you believe will have the most impact on your desired outcome.

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UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

UX Planet

MARCH 9, 2025

Avoid using abstract statements like improve UX and focus on the actual business value that the redesign will bring. What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. In fact, the proposal should be based on UX audit findings.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. For more details about writing a good User Story, refer to this article. For more details about Theme, Epic, and User Story, refer to this article. Research article.

Framework 345

Framework Agile User Testing Research Software 345

UserVoice

APRIL 4, 2017

The litany of tasks on a PM’s plate can seem overwhelming at a glance, but the market has responded to these challenges with a number of specialized solutions that many PMs now consider indispensable in their day-to-day. Data Analysis Tools for Product Management. User Research Tools for Product Managers.

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Research Software Analytic Tools Feedback Software Data Visualization 286

UX Planet

APRIL 19, 2025

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

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Generative AI Research Software Data Visualization Analytic Tools 95

Product Talk

OCTOBER 20, 2021

And this is why it can be helpful to consider the tools that will best support you in building your continuous discovery practice. Let’s be clear: The tools alone won’t automatically make you better at discovery. Since there are countless ways of approaching this, we’re kicking off a new series, Tools of the Trade. Tweet This.

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Product Research Research Software Technical Review Data Visualization 203

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. Once you’ve validated key UX and technology risks, scale by asking the team to split up. 2 Don’t Scale Prematurely.

Feedback Software 231

Feedback Software Research Software User Testing Customer Experience 231

Intercom, Inc.

AUGUST 17, 2020

Localizing a product for international expansion means making all aspects of that product accessible to the market you’re looking to enter – from language translation and adapting product UX to offering multilingual customer support, and beyond. According to research, 75% of customers prefer to make buying decisions in their native language.

Research Software 276

Research Software User Testing Software Review Customer Experience 276

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

UX Planet

JUNE 19, 2025

As technology moves beyond flat screens into 3D spaces, designers face a new challenge: creating experiences that users don’t just see, but step into. This article is a practical guide for UX designers who want to e xplore immersive design  — from key terms to real-world use cases. Table of Contents What Is an Immersive World?

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Research Software 59

UX Planet

JANUARY 15, 2025

User engagement metrics measure how actively and effectively users interact with a platform, product, or service. Daily Active Users (DAU): Number of users who engage with the platform daily. social media platforms, news,gaming). Reference values for session length per product category. e-learning, businesstools).

User Testing 105

User Testing Customer Experience Research Software Product Research 105

UX Planet

OCTOBER 28, 2024

Just as the standardisation of brands through corporate brand guidelines once signalled the end of exploration in advertising agencies, the standardisation of user interfaces through unified patterns and design systems now marks a similar trend in digital product design.

Research Software 94

Research Software Analytic Tools Data Visualization Web Developers 94

The Product Coalition

DECEMBER 28, 2022

Explore-things-web-development-vs-app-development Are you confused about web development vs app development while creating a digital application? Web development vs app development: it is a software development option that business operators are deciding to choose. Which platforms are you building on?

Research Software 148

Research Software Web Development Web Developers Development 148

Userpilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

UX Planet

JUNE 17, 2025

Desirable difficulties in B2B and B2C product design — and what research on disfluent fonts can teach us. I always thought that if there were ever a case for intentionally designing a harder-to-use interface, it would be for a B2B web app. This idea is echoed in education research. salt: p_pp_r”) — leads to better retention.

Research Software 92

Research Software User Testing B2C Weak Development Team 92

UX Planet

FEBRUARY 6, 2025

Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice?

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

UX Studio: Product Management

JULY 29, 2021

Knowing how to sell UX research is an important part of every UX researcher’s toolkit. I didn’t get into research to end up doing sales,” might you say. First, we’ll start by seeing how knowing how to sell research will help you in your UX journey. Let’s envision your UX career for a moment.

Research Software 110

Research Software User Testing Product Research UX 110

Roman Pichler

FEBRUARY 14, 2023

But like any tool, Scrum has its benefits and limitations. These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. But a mountain bike is better for riding offroad. [3]

Product Research 388

Product Research Feedback Software Research Software User Testing 388

Intercom, Inc.

FEBRUARY 16, 2021

With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. I’ve incorporated this “stolen” advice from my favourite article by the founder of the UX Collective, Fabricio Teixeira, into my own workflows. Collect and save the designs you like.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

UX Planet

NOVEMBER 18, 2024

The realization of simplicity is built on our belief in recognizing the interactions between multiple systems of an environment/ situation. Similarly, service designers are trained to navigate through complex systems of an environment/ situation by leveraging their system thinking capabilities. Let deep dive into 4 Ps.

Data Visualization 98

Data Visualization Feedback Software Framework Analytic Tools 98

Roman Pichler

SEPTEMBER 2, 2024

Unlike product discovery , it is not primarily concerned with determining the right solution—finding the right features, and creating the right user experience. A handy tool to formulate the strategy is my Product Vision Board, shown in Figure 2. Instead, strategy discovery focuses on the problem space.

Product Research 243

Product Research Product Strategy Strategy Research Software 243

Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. In reality, some companies are better served using free vs paid analytics platforms. There are different types of analytics tools.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems.

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

The Product Coalition

JANUARY 11, 2023

Photo by Dylan Gillis on Unsplash Market research and user experience research (UXR) are often confused as being the same thing, but they are actually distinct fields with their own goals and methods. To choose the appropriate research method for the business, it’s important to clarify the problem we are trying to solve.

User Testing 158

User Testing Product Research Data Visualization Customer Feedback 158

UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Im looking at you, in-house enterprise solutions. As a result, it often becomes easier to defend a solution whose benefits are visible in the short term but may prove less suitable in the longterm.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

Lenny Rachitsky

FEBRUARY 25, 2025

It has helped in gaining alignment on complex topics with senior leaders at Meta (Sheryl Sandberg, Chris Cox, and Andrew Bosworth), paving the way for key launches like Facebook digital well-being tools , privacy protections for youth , and Quest referrals. product marketing, user research, content design, etc.).

Strategy 120

Strategy Technical Review Product Strategy Product Research 120

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Implementing self-service support solutions like resource centers.

Customer Communications 97

Customer Communications Feedback Software Research Software Analytic Tools 97

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 98

Data Visualization User Testing Research Software Product Research 98

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. Nowadays, a company can’t compete on level ground with others in almost any field without hiring a UX/UX designer or collaborating with UX agencies. Demand generates supply, so there appear more and more UX design agencies.

UX 131

UX Research Software Feedback Software User Testing 131

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. Let’s dive in and navigate the future of research together!

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

Userpilot

AUGUST 27, 2024

Traditionally, SaaS companies had developers define important user actions and add custom tracking code to capture these events. Nowadays, more and more businesses are switching to tools with built-in auto-capture features that simplify data collection and ensure that no significant user action is missed. Pendo users can accept (i.e.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105