eG Innovations

MARCH 24, 2022

How to ensure Citrix users are using an up-to-date version of Citrix Workspace App / Receiver. Yet, the Citrix client component called Citrix Workspace (or earlier on Citrix Receiver) has a massive impact on the perceived performance of an employee. As of Citrix Workspace App version x.y.z,

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eG Innovations

MAY 17, 2022

“The report contains valuable insights, and a few surprises, but first and foremost an important perspective on the adoption of Azure Virtual Desktop. The resulting report is a compilation of the responses of 500+ IT professionals from across the world and includes learnings, analysis, and trends. Interesting Findings.

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eG Innovations

MAY 17, 2022

“The report contains valuable insights, and a few surprises, but first and foremost an important perspective on the adoption of Azure Virtual Desktop. The resulting report is a compilation of the responses of 500+ IT professionals from across the world and includes learnings, analysis, and trends. Interesting Findings.

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eG Innovations

APRIL 14, 2022

and Amazon WorkSpaces? Amazon offers two different services, Amazon WorkSpaces and AppStream 2.0, that can be used to deliver apps remotely either streamed via a browser or within a virtual workspace (desktop). What is Amazon WorkSpaces? Amazon WorkSpaces can be used to provision either Windows or Linux desktops.

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eG Innovations

MARCH 26, 2021

In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 5 Reporting and Analytics. 5 Reporting and Analytics.

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Userpilot

MAY 7, 2024

TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Interactive walkthroughs guide users step-by-step through actions within a product, while product tours offer a more passive overview of features and capabilities. Increase customer retention.

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eG Innovations

AUGUST 18, 2022

eG Innovations has been providing end-to-end IT application and infrastructure monitoring for over two decades (founded in 2001) to enterprises worldwide. There are several vendors of VDI technologies today – Citrix with Citrix Virtual Apps and Desktops, VMware with Horizon, AWS with WorkSpaces and AppStream 2.0, User Portal.

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eG Innovations

AUGUST 11, 2022

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

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eG Innovations

MAY 28, 2021

Monitoring User Experience and going beyond Logon Simulators with Full Session Simulation. What is Amazon (AWS) WorkSpaces? Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. Logon Simulators are a common tool used for VDI and digital workspace monitoring.

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eG Innovations

JULY 31, 2020

Discussions around the efficiency of RDP and ICA ruled and Citrix Resource Manager was the best way to monitor a Citrix server. No longer is Citrix a single product company. What is a Citrix Digital Workspace? The key components of a Citrix digital workspace include: App and desktop virtualization.

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eG Innovations

JULY 21, 2022

Alongside myself, Peter Claridge from eG Innovations and Simon Binder, digital workplace architect at Cygate and co-founder of the community-oriented AVD TechFest, were answering Azure Virtual Desktop questions. Where can I get information on monitoring the authentication and brokering process of AVD logons?

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eG Innovations

AUGUST 25, 2022

When evaluating a monitoring product, it is essential you fully understand its alerting capabilities. Alerting is a responsive action triggered by a change in conditions within the system being monitored. A threshold is a limit set in the monitoring tool for the metric, so that if a metric crosses this value, an alert is raised.

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eG Innovations

NOVEMBER 23, 2022

These are large survey sets with typically 500+ or 1000+ that may help those making decisions present supporting data for strategies: On-premises VDI and cloud digital workspaces data can be found in: Digital Workspaces in the New Normal 2021 Survey Report (eginnovations.com). Mitigating Risks in these Crazy Times.

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eG Innovations

JANUARY 19, 2023

In most cases, this will be perceived by end users as the application running slow which can generate those “Citrix is Slow” complaints you hear being reported to the helpdesk. When latency impacts the digital user experience (DEX), productivity is typically lost as a result, and this has an impact on the business.

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eG Innovations

SEPTEMBER 4, 2020

Performance monitoring is critical for ensuring that the Citrix digital workspace experience of users is good. Citrix performance monitoring. The Importance of Citrix Performance Monitoring. In this blog, we review some of the most common myths about Citrix performance monitoring that we have encountered.

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eG Innovations

JANUARY 31, 2020

Poor application performance results in a loss in business productivity, which in turn has a direct impact on revenues, affects customer satisfaction and tarnishes brand reputation. Monitoring just the resource usage of applications and infrastructure elements is no longer enough. New Capabilities for All IT Monitoring Use Cases.

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eG Innovations

FEBRUARY 16, 2023

Download the report here. Software Reviews collected 25 data points from customers outlining their experience with a vendor – from the initial contracting and negotiation phase to overall product strategy and direction. Download the report to get even more detailed insights on why eG Enterprise was recognized as a Champion.

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eG Innovations

JUNE 9, 2022

Automation and declarative infrastructure for on-premises VDI and cloud digital workspaces, such as Microsoft AVD (Azure Virtual Desktop) or AWS WorkSpaces , is now mainstream. Those products that also cover APM , DevOps monitoring , and end-to-end monitoring have long been integrated into IaC workflows.

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eG Innovations

MARCH 1, 2022

Making Help Desk Teams More Productive is a Priority. When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). The answers were revealing.

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eG Innovations

AUGUST 6, 2021

eG Innovations to showcase end-user experience monitoring capabilities as part of the IGEL Ready Ecosystem. Here, alongside IGEL and other key IGEL Ready partners, eG Innovations will be showcasing its end-user experience monitoring capabilities for digital workspaces and VDIs. Simplify healthcare compliance reporting.

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eG Innovations

MARCH 19, 2021

Over the last year, most organizations have deployed or expanded digital workspaces to support employees working from home. One of the most popular technologies for digital workspaces is VMware Horizon. The easiest way to get started with monitoring user experience is by using synthetic monitoring aka user simulation.

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Userpilot

OCTOBER 24, 2023

When it comes to product-led growth , SaaS companies need to get everything details right. From the messaging, positioning, and pricing models, every little detail needs to be perfect for product-led growth to take off. This pricing model lowers the barrier to entry for new users and creates a seamless path toward account expansion.

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eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 3 How could I monitor the end-user network, client, etc. 10 Is there a way to monitor NVIDIA grid card usage? Does eG Enterprise alert or report on this? Questions & Answers.

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eG Innovations

APRIL 11, 2023

The Key Role of Alerting for Monitoring and Observability Alerting is a critical feature in monitoring and observability products. The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues.

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eG Innovations

FEBRUARY 24, 2023

Seamless Integration of eG Enterprise with Nerdio Manager eG Enterprise is designed to be deployed automatically at scale within IaC type workflows and by products such as Nerdio Manager that facilitate automation. The SaaS service is a quick and easy way to see if the product is for you. The eG Enterprise deployment for AVD is simple.

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eG Innovations

MARCH 20, 2020

Get free cloud-based monitoring for 30 days ». You might already have some basic monitoring tools for checking availability and uptime, but with the amount of traffic and types of requests that are about to hit your servers in the next few weeks, you need help! Get free cloud-based monitoring for 30 days ».

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eG Innovations

MARCH 31, 2022

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. This integration minimizes user intervention in the configuration of the monitoring system. The eG Enterprise CLI (Command Line Interface).

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eG Innovations

MARCH 23, 2023

In an article a few months ago, my colleague covered the functionality within eG Enterprise that ensures secure and traceable audit trails for both users and admins of eG Enterprise allowing automated auditing and reporting for regulatory compliance and security, see Auditing Capabilities in IT Monitoring Tools | eG Innovations.

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eG Innovations

AUGUST 30, 2022

Most importantly for RDS/VDI and cloud digital workspace deployments, they offer Profile Containers and Office 365 Containers. Given the nature of the data associated with Office 365 applications e.g., email accounts for Outlook, the VHDs associated with Office 365 containers can be large and need to be monitored.

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eG Innovations

MAY 5, 2022

Here, we will outline the architecture and key components of AVD, the impact of DNS on the connection flow, and how eG Innovations offers time saving tools to troubleshoot problems with AVD before they negatively impact your organization’s productivity. It is incredibly important to monitor Azure AD.

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eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. Read on to see what George thinks are the top 10 most important metrics that Citrix administrators must monitor. Webinar: Citrix Troubleshooting 101 ». Thanks for the opportunity.

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eG Innovations

APRIL 22, 2021

In a recent survey of 1,050 digital workspace professionals, eG Innovations and xenappblog reported that 34% of respondents were already using Microsoft WVD. Here, at eG Innovations, we offer a wealth of monitoring and simulation tools to allow you to monitor what real users are experiencing when accessing Microsoft WVD.

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eG Innovations

JANUARY 28, 2022

Instead, they can deploy one eG Enterprise instance to which agent-based and agentless monitoring provides deep diagnostics and analytics for multiple customers (tenants). The distinct advantage of multi-tenant configurations for MSPs is that they can use a single unified interface to monitor multiple customers.

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eG Innovations

APRIL 23, 2020

Monitoring: The Focus of the Second Phase of Work from Home . Rapid expansion or implementation of digital workspace technologies (Citrix, VPN, VDI, etc.) This may be required to track employee productivity. Remote monitoring therefore becomes of vital importance. has ensued to support employees working from home.

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eG Innovations

SEPTEMBER 3, 2021

Solution architects and system administrators are becoming coders and scripting is becoming part of their day-to-day job, whilst in parallel a raft of vendors is providing products to try and help avoid this need to script and address the shortage of staff with those skills to script and code this now necessary functionality.

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eG Innovations

OCTOBER 27, 2022

For several decades, IT monitoring has been deployed in different forms. The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. Introduction.

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eG Innovations

JUNE 21, 2022

Circularity closes the loops of products, materials, and resources, by extracting maximum value from resources in use, and minimizing waste and emissions”. As such our licensing is technology and vendor agnostic – we sell licenses that can be applied to monitor “things”, whatever our customers are using. Circularity in IT.

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