Remove supported-technologies observability-for-modern-it
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How our infrastructure scales alongside our customers

Intercom, Inc.

This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. We exclusively build on top of a very small set of core technologies.

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How Natural Language Processing Can Revolutionize The Financial Industry

The Product Coalition

It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. Modern finance is being swayed not only by numbers but also by words.

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Root Cause Analysis in Product Management: A Step-By-Step Guide

Userpilot

This translates into fewer complaints and support tickets and overall higher customer satisfaction and retention. Base it on observable facts rather than assumptions or speculations. How do you conduct root cause analysis in product management? This is the main question we explore in this article. Let’s dive in, shall we?

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Key Differences in Deploy and Release in DevOps

Split

Understanding their nuances is essential for streamlining operations and delivering high-quality software to end-users. In a DevOps environment, deployment refers to the technical process of moving software from a development environment to a test, staging, or production environment, ensuring it is operational and ready for use.

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How Customer Insights Are Shaping Tech for 2021

Centercode

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. It highlighted both the reliability of technology and its shortcomings. 2020 increased the stakes of everything, especially technology. High Stakes, High Consequences.

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Product Discovery Tips

Roman Pichler

I find it helpful to form a product discovery team that consists of: Development team members: user experience (UX) designer, developer, tester; Key stakeholders , for example, people from marketing, sales, and support; A ScrumMaster or agile coach. If that’s the case, kill it, and move on to another product idea. Talk to the Users.

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Configuration and Change Tracking Must be a Key Part of Your Observability Strategy

eG Innovations

In this blog, I will use a real-world example to demonstrate the importance of configuration and change tracking when it comes to IT observability. Focus on Integrating Security and Observability. Gartner Magic Quadrant for Application Performance Monitoring and Observability, June 2022.