Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. I hope this post allows people and teams to safely talk about Product Judgment. Who has it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 187

Reporting Tools Data Visualization Customer Experience User Testing 187

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. To start, let’s ask: what is a tool?

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Roman Pichler

FEBRUARY 9, 2022

For example, I’ve seen organisations where the Scrum Masters work with HR and the development teams to recruit new team members. Process and collaboration : Teach agile values, principles, and practises to the product owners, development teams, stakeholders, and management. But it’s not the job of the Scrum Master.

Reporting Tools 366

Reporting Tools Weak Development Team Feedback Software Product Research 366

Intercom, Inc.

MARCH 18, 2021

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. Or rather, two – conversation topics and custom reports. I focus on the reporting area where we report on all things that happen at Intercom for you.

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Data Visualization Reporting Tools User Testing Customer Feedback 211

The Product Guy

MARCH 14, 2017

The developers sitting nearby just watched the show for the first time, but after a while they stood up to join the party one by one. Soon the whole team was standing behind the designer’s screen shouting new ideas and tips about the layout, the colors, the icons, the fonts and everything else. What to expect from a design team?

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. neither the product nor roadmap are ever static. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. other than the objectives ?—?neither

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Product Talk

JANUARY 31, 2024

Because discovery involves changing the way you work on an individual, team, and even company level, it’s all too easy to make mistakes and missteps. If you’ve already begun to develop continuous discovery habits, maybe one of these stories will remind you of something you’ve experienced somewhere in your journey.

Product Research 311

Product Research Reporting Tools Feedback Software Customer Communications 311

DevelopmentCorporate

JUNE 2, 2025

How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research. These tiers correspond closely to an organizations research maturity.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

The Product Coalition

MARCH 9, 2021

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. Before you start planning your budget, let’s see why Uber is so popular and discuss what you need to develop a React Native app like it. Support service of Uber: they have no problem!

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Weak Development Team Reporting Tools Development Technical Review 183

Product Innovation Educators

JUNE 27, 2022

We encounter tools along the way—some that are helpful and some that are not. Later I founded a startup and then worked in business development at Microsoft. I realized I was most excited about the solution and customer experience. It was decent, but we had poor bandwidth and the content was not great.

Customer Experience 254

Customer Experience Reporting Tools Feedback Software User Testing 254

Alchemer Mobile

NOVEMBER 27, 2018

Further, Apple only allows three rating prompts in a 365 day period, so it’s critical to use them with precision, especially now that app developers can choose to keep or reset their current rating with a given release. For more on gathering customer feedback at-scale, reach out to your Customer Success Manager or a member of our Sales team.

User Testing 199

User Testing Customer Feedback Feedback Software Weak Development Team 199

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

The Product Coalition

OCTOBER 5, 2020

To unburden their teams, companies like Facebook, Google, and others have turned to product operations, whose job is to help product teams achieve better outcomes. At its core, product operations enables product teams to achieve better outcomes. Key Tasks User issues reports. Bug Service Level Agreement (SLA).

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Data Visualization Embedded Analytics Reporting Tools Weak Development Team 178

Alchemer Mobile

JUNE 16, 2022

This is where a mobile feedback solution comes into play for most customer-centric companies. Benefits of mobile feedback solutions. A tool that analyzes customer feedback data – both qualitative and quantitative – takes the guesswork out of the equation. Step #5: Let feedback drive product roadmap decisions.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? Salesforce Field Service is a market leader with customers including many Fortune 500 companies. Through millions of appointments on billions of pieces of equipment, Salesforce Field Service powers the worlds mobile workforce.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Mironov Consulting

JANUARY 17, 2021

Half of the calls I get from CEOs include requests for Product Management to boost productivity in Engineering (aka Development aka Makers). To hit more roadmap dates. It also signals a lack of trust between the executive team and the development organization: “how do I know I’m getting my money’s worth out of this mysterious process?

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Weak Development Team Research Software Reporting Tools Development 134

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Im looking at you, in-house enterprise solutions. As a result, it often becomes easier to defend a solution whose benefits are visible in the short term but may prove less suitable in the longterm.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. Botify’s technology helps identify technical problems on their websites and implement corrective actions.

Product Research 263

Product Research Onboarding KPIs CTO Coach Research Software 263

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? A further step into this is to actually be part of those teams sometimes.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Mind the Product

DECEMBER 6, 2019

In this #mtpcon London talk, Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. If we want to build greater emotional intelligence into our product teams, then we need to design our hiring processes to look for it. Key Points. Hire people.

Weak Development Team 247

Weak Development Team Reporting Tools Product Research Research Software 247

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? When most people think of product development, they imagine an in-person experience. It’s a bold gambit, but if anyone can pull it off, Daniel can. billion in 2015.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Alchemer Mobile

AUGUST 27, 2020

For many mobile product managers, their biggest goal is to create a realistic product roadmap and hit key milestones on time. Learning how to pivot quickly and adjust roadmaps is one of the most important skills a mobile PM can have. do not interface with developers in a technical way). Don’t make decisions in a silo.

User Testing 246

User Testing Product Research Feedback Software Research Software 246

Mind the Product

JUNE 28, 2018

Is there a difference between developing an enterprise and a consumer product? In both cases your software product is used by humans, but an enterprise is a legal entity, while a consumer is a person. Let’s look at some of the factors you need to consider when planning for enterprise software products rather than consumer products.

B2C 161

B2C B2B User Testing Feedback Software 161

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. When people detect a bottleneck in the system, the operational cadence of the company starts slowing down. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Arkenea

JUNE 10, 2025

The 2009 HITECH (Health Information Technology for Economic and Clinical Health) Act boosted the usage of EHR (Electronic Health Records) across the US healthcare industry. Healthcare facilities are opting for customized EHR software development to meet their unique in-house needs. Why Create a List of EHR Software Requirements?

Feedback Software 52

Feedback Software Reporting Tools Software Review User Testing 52

Mironov Consulting

NOVEMBER 10, 2016

While sales teams stereotypically rally around contests, talk sports and drink coffee (which is for closers)… development teams may sit silently side-by-side-side most of the day engaging in multiple Slack conversations, taking breaks for air hockey or exchanging giphys , and critiquing each other’s code indents.

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Intercom, Inc.

OCTOBER 5, 2022

Not just in product reviews, roadmap meetings, or design critiques from product people, but across the company. Your solution is only as good as your understanding of the problem. There are several common patterns among failed solutions: The team didn’t have a good understanding of the problem to begin with.

Research Software 118

Research Software Reporting Tools User Testing Customer Experience 118