Intercom, Inc.

JULY 19, 2018

If I speak for myself, I’ve gone through performance reviews before where you hear, “Everything’s going well,” and I’m sitting on the edge of my chair waiting to hear about the things I could do better. Edmond: It’s a very strong engineering bias. When we do code reviews we look for what’s wrong.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Examining the responsibilities this PM will have on the job, we see: Deeply understand the needs of business travellers and their organizations. You can find additional technical questions here.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Examining the responsibilities this PM will have on the job, we see: Deeply understand the needs of business travellers and their organizations. You can find additional technical questions here.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Mixpanel

FEBRUARY 5, 2020

I used to think that the travel technology business was complicated, but Shutterfly is infinitely more so. They don’t have to be software engineers or data scientists to pull these insights; Mixpanel has removed that layer of complexity. How do you prioritize product decisions?

Analytic Tools 66

Analytic Tools Reporting Tools Data Visualization Customer Experience 66

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Andrew Chen

NOVEMBER 15, 2021

But it’s also for people who work in the business of commerce, travel, publishing, and many other industries that are getting reinvented by tech. This meeting was a key mechanism for the CEO of Uber, Travis Kalanick – called “TK” within the company – to review the entire business, city by city. A network of networks.

Books 63

Books Research Software Reporting Tools Technical Review 63

The Product Guy

MARCH 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Coalition

JUNE 24, 2021

The Timeline Some additional context: We actually signed the term sheet for our seed round with Accel in December 2020, but we just closed the round (after the due diligence and all the negotiations on the long form contract) in early February. Private news travels fast in the VC world. Senior Software Engineer) and George C.

Feedback Software 92

Feedback Software Software Review User Testing Development Team Review 92

Intercom, Inc.

JUNE 15, 2021

Whether it’s software engineering , sales , or support, agile principles can enhance team performance and outcomes by focusing on the customer’s needs. Strong support teams put the customer’s needs at the heart of everything, from the processes they develop to the software they choose to implement them”.

Agile 235

Agile Feedback Software User Testing Customer Feedback 235

PMLesson's Ace the PM Interview

OCTOBER 20, 2021

We recommend watching this video sit-down with Dave Rensin, former Google Engineering Director and Pendo VP, as he talks through his thought process when hiring engineering managers and what makes a standout candidate. When you're done, review the below list of questions to get a sense of what'll be asked. Design AirBnB Search.

Engineering 52

Engineering Weak Development Team Reporting Tools Feedback Software 52

Modus Create

MARCH 8, 2020

I have never written a line of code, outside of a Java class I was forced to take and HATED, yet I consider myself an integral part of most software projects at Modus. Technology Specific: Don’t discount IT because you don’t like math and/or science or don’t want to learn code. Yasemin Cidem – Front End Engineer.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

eG Innovations

APRIL 12, 2022

A payment gateway is a third-party software service that securely sends payment information (such as credit card details) typically from the checkout page of a website to the credit card payment networks for processing and returns the response from the payment networks back to the website. What is a Payment Gateway? Insight #3.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

A payment gateway is a third-party software service that securely sends payment information (such as credit card details) typically from the checkout page of a website to the credit card payment networks for processing and returns the response from the payment networks back to the website. What is a Payment Gateway? Insight #3.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

PMLesson's Ace the PM Interview

NOVEMBER 5, 2018

In this article, we analyze how Chase Bank should redesign its travel dropdown. Chase, like many banks, records user travel notices to prevent falsely detected credit card fraud. Chase offers a feature where users can set a travel notice online, without having to phone in to customer service.

Reporting Tools 40

Reporting Tools Feedback Software Travel Banking 40

Mixpanel

AUGUST 3, 2023

Travel ecommerce platform KKday needed a way to track user behavior across its website, mobile site, and mobile app. With a full user journey, the team realized that 85% of users were completing a travel booking within 50 minutes, not one to three days as originally thought.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Travel ecommerce platform KKday needed a way to track user behavior across its website, mobile site, and mobile app. With a full user journey, the team realized that 85% of users were completing a travel booking within 50 minutes, not one to three days as originally thought.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Travel ecommerce platform KKday needed a way to track user behavior across its website, mobile site, and mobile app. With a full user journey, the team realized that 85% of users were completing a travel booking within 50 minutes, not one to three days as originally thought.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Userzoom

AUGUST 6, 2019

So I’ve been working in a lot of areas in Berlin’s IT for more than eight years now, for travel, for weather or real estate portals. I graduated a few years ago with a Bachelor in Software Engineering from the University of Glasgow, and now, I am about to finish my Master’s degree in Human-Computer Interaction.

User Testing 101

User Testing Product Research Presentation Research Software 101