Userpilot

MARCH 8, 2022

Her company, Produx Labs, provides product management training. Through the Product Talk Academy, she has trained over 8,500 product people in discovery skills. Melissa Perri – Speaker, consultant, and teacher in Product Management. Author of “The Build Trap”. She advises executives around the world regarding product management.

Technical Advisors 115

Technical Advisors Product Research Analytic Tools User Testing 115

Userpilot

NOVEMBER 29, 2022

They provide customers services that SaaS companies would struggle to deliver at scale. Independent educators help train users in niche applications of the product. For example, both Google and Microsoft offer their users a range of different software solutions closely integrated with each other and fulfilling different roles.

Customer Experience 97

Customer Experience Technical Advisors User Friction Education 97

The Product Coalition

MAY 14, 2020

The same goes for software development. If we take a look under the hood, budgeting for software development is a much more complex concept than you could imagine. These costs are easier to calculate because infrastructure services have established prices. It’s impossible to imagine our lives without budget planning.

Feedback Software 78

Feedback Software Definition User Testing Software Developers 78

Andrew Chen

NOVEMBER 4, 2019

The Passion Economy theme unifies a number of themes that we at a16z have been working on: Reinventing the service economy. The Passion Economy theme unifies a number of themes that we at a16z have been working on: Reinventing the service economy. Pragmatic education/training. Facebook apps, Mobile (remember SoLoMo?),

Analytic Tools 40

Analytic Tools User Testing Data Visualization Customer Experience 40

ProductPlan

MARCH 14, 2023

When patients think about healthcare, most immediately conjure up images of the services doctors and nurses provide. But delivering those services requires hundreds if not thousands of products. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

bpma ProductHub

OCTOBER 16, 2016

In response, he has given them processes to follow and skilled people to carry them out, which leads to market-responsive products and services. Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. On Innovation vs. Execution in Product Management.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Lenny Rachitsky

MARCH 12, 2024

Subscribe now P.S. Don’t miss Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my PM recruiting service (we help you hire Sr. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Q: What’s in your podcast stack?

Technical Review 137

Technical Review Analytic Tools Research Software Feedback Software 137

Gainsight

NOVEMBER 1, 2021

Last week, I had the pleasure of presenting at the Technology & Services Industry Association (TSIA) semi-annual conference, TSW 2021, which Gainsight proudly sponsors. It ties CSMs work with your customers, as well as their strategic collaboration with Sales, Marketing, Product, and Services on behalf of your install base.

Customer Experience 59

Customer Experience Data Visualization Customer Feedback Enterprise 59

Intercom, Inc.

DECEMBER 13, 2018

Until you have that, optimizing for monetization doesn’t make a lot of sense. Facebook’s mission statement has been examined everywhere from college business case studies to the hallowed halls of the United States Congress. Short on time? That’s why they’re trying to turn the company into a community. It’s important to find your niche.

Feedback Software 151

Feedback Software Data Visualization Customer Experience Certifications 151

Department of Product

JANUARY 17, 2023

And whilst some roles in product require a background in software engineering, these are usually optional. But with ad-funded models increasingly looking like a risky strategic decision for some product verticals at least, consumers have shown more willingness to pay for digital products and services they feel are valuable enough to do so.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. All these services that compete with local banks are possible with the same app downloaded for peer-to-peer payments.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Izenda

JULY 28, 2020

I’m not in the habit of making grand, sweeping generalizations about those in a specific profession but…well, I’m just going to say it: many PMs don’t have a strong grounding in software engineering and development. Software engineers have a unique perspective within the industry. And, hey, it usually is. And that makes sense.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Experience 45

Userzoom

MAY 29, 2019

You may assume that we’re either just a fully automated service floating around in the cloud, or that our sole employee is a giant orange owl. Later I moved into a role where I trained our customers to use the platform themselves. Name: Becky Wright. Role: Senior Product UX Researcher. What’s your background?

User Testing 107

User Testing Research Software Product Research Customer Experience 107

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. TL;DR Heap is a data insight platform that helps you analyze customer behavior data.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales. And rightly so.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Sachin Rekhi

DECEMBER 26, 2019

But I occasionally dabbled in other passion areas of mine, including career optimization, life hacks, and software engineering. Product management is still not nearly as mature of a role as other technology roles like software engineering. This year, as we roll past the end of the decade, I've found myself taking it in as a whole.

User Testing 68

User Testing Dashboard Software Engineering Document 68

Department of Product

AUGUST 11, 2020

Example – Superhuman’s email subscription product Why would people pay to use an email subscription service when they can get Gmail and others for free? We are, after all, developing software. That’s rarely the case, but we can’t help ourselves. Building things differently feels uncomfortable. People are willing to pay for them.

Differentiation 52

Differentiation Feedback Software Product Research User Testing 52

Revulytics

JULY 26, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. The community habit is bolted onto the experience, and the result is eventual monetization. To begin, what do you mean by “habit”? About half of what you do every day is done from habit.

Data Visualization 90

Data Visualization Research Software User Testing Customer Experience 90

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. TL;DR Heap is a data insight platform that helps you analyze customer behavior data.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Business of Software Conference

OCTOBER 11, 2023

What are people doing right now? What is it that this company is doing?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Department of Product

MARCH 28, 2022

Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace? Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace?

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Andrew Chen

SEPTEMBER 4, 2018

I’ve linked to the Soundcloud and included a transcript below. In the podcast, we cover a broad overview of growth/marketing topics, including: The natural “gravity” that slows down high-growth businesses. What’s really happening beneath the surface of exponential growth curves. Organic, paid marketing, and LTV/CAC.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Mixpanel

AUGUST 3, 2023

How can you connect the dots between your best channels and best users? How can you align audience goals between teams? Retain your users How can you develop a customer marketing strategy? What do your best customers have in common? How can you build a strategy around customer value? How can you align retention goals between teams?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

How can you connect the dots between your best channels and best users? How can you align audience goals between teams? Retain your users How can you develop a customer marketing strategy? What do your best customers have in common? How can you build a strategy around customer value? How can you align retention goals between teams?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

How can you connect the dots between your best channels and best users? How can you align audience goals between teams? Retain your users How can you develop a customer marketing strategy? What do your best customers have in common? How can you build a strategy around customer value? How can you align retention goals between teams?

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40