Andrew Chen

NOVEMBER 15, 2021

I saw it first-hand at Uber, which scaled to billions in revenue, and also within startups at Andreessen Horowitz, which has funded companies from Github, Coinbase, and Figma to Clubhouse and Airbnb. It was my first year at the company, and although many companies have weekly reviews, Uber’s were different. A network of networks.

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Books Research Software Reporting Tools Technical Review 63

Andrew Chen

DECEMBER 10, 2018

Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Transportation and travel. Above: New technology has always captivated consumers! My investing thesis.

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User Testing Startups Technical Review Customer Experience 40

The Product Coalition

JANUARY 12, 2023

Cloud services are software or web-based applications that can be accessed and used on any device with an internet connection. A business may decide to transform its processes or models due to changes in customer demand, industry trends, or simply as a way to stay ahead of competitors.

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Artificial Inteligence Data Visualization Analytic Tools Research Software 128

BrainMates

NOVEMBER 5, 2020

With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer. What they did was take a customer deep-dive journey, where they tried to understand the jobs to be done by the CEO of a transport company,” says Frederic.

User Testing 52

User Testing Technical Review Transportation Customer Feedback 52

BrainMates

NOVEMBER 5, 2020

With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer. What they did was take a customer deep-dive journey, where they tried to understand the jobs to be done by the CEO of a transport company,” says Frederic.

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User Testing Technical Review Transportation Customer Feedback 45

The Product Coalition

NOVEMBER 27, 2023

Vertical software is appealing to investors not only because of its appealing business model, but also because of its potential to change traditionally labor-intensive industries. Textura: This vertical SaaS is payment management software. A guide to vertical strategy implementation for SaaS startups: Tips included 1.

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Research Software Feedback Software Reporting Tools User Testing 131

Intercom, Inc.

JANUARY 12, 2022

Liam: Was it challenging to get to this point with Mode in the startup journey? Every startup is going to be a challenge, and Mode is no different. Liam: For startups out there, how can data be used to drive growth? Benn: For sure. Mode has had plenty of ups and downs. On the one hand, it’s been very challenging.

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Data Visualization Analytic Tools Research Software Reporting Tools 151

Andrew Chen

NOVEMBER 26, 2018

Is there still room for marketplace startups to innovate? Marketplace startups have done incredibly well over the first few decades of the internet, reinventing the way we shop for goods, but have been less successful services. Leave this field empty if you're human: Software eating the service economy, but it’s been slow.

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Startups Technical Review Customer Experience Software Review 111

UX Studio

FEBRUARY 15, 2024

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport).

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

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User Testing Healthcare Customer Experience Systems Review 212

Andrew Chen

SEPTEMBER 4, 2018

Today’s episode is all about growth, one of the most top of mind questions for entrepreneurs — of all kinds of startups, and especially for consumer ones. I think we’re now gonna move to a thing where all of these different kind of software experiences all are incredibly sharable. Part 1: User Acquisition. Sonal: Yesss!

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User Testing Marketing Analytic Tools Customer Experience 75

Product Talk

MAY 10, 2023

I know for a lot of startups, it’s really output driven and by the founder, right? I’d say while it’s not a regular customer interviewing weekly, they’re still frequent, but they’re like, “They’re talking to somebody in transportation this day and retail the next day.”

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Product Research User Testing Feedback Software Research Software 130

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? We lost some of our functionality as a tool due to API changes. Upcoming Events.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? We lost some of our functionality as a tool due to API changes. Upcoming Events.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Andrew Chen

OCTOBER 17, 2017

The reason the estimate was so off, as investor Bill Gurley pointed out , is that Uber goes beyond taxi use cases and grows the market substantially by unlocking many new categories of transportation. As tasks started getting onerous, I would usually write some code to automate them. Add new products and price points.

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Weak Development Team Technical Review Data Visualization Travel 0

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Often not possible due to the business model.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

The Product Coalition

OCTOBER 23, 2019

In an attempt to provide a seamless experience to the customer on a variety of devices, companies need to find the sweet spot between investing heaps of money in tons of code for all platforms and focusing on platforms that will fuel the customer experience best. What do these travel startups share? 37 million, and TripAction?—?$154

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Reporting Tools Travel Data Visualization Research Software 60

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Often not possible due to the business model.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48