Product Management University

FEBRUARY 2, 2023

A product marketing roadmap is a visual representation of the product/service solutions that will drive the most revenue in each market segment based on the business priorities of organizations in those segments. Which solutions in our portfolio align best to the customer’s priorities? What’s stopping them and why?

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Roadmap Product Marketing Marketing B2B 130

Product Talk

OCTOBER 25, 2023

As an individual contributor, you’re focusing on your own projects and progress, but as a leader you are now responsible for the team (or teams) that report up to you. Trevor Acy, Balancing Time for Learning and Bias for Action Meet Trevor Acy, the Associate Director of Product Management at Ramsey Solutions.

Leadership 256

Leadership Product Research Reporting Tools Feedback Software 256

Intercom, Inc.

JUNE 2, 2021

But not every problem is created equal, and their solutions shouldn’t be either. Aligning on three things before diving into a solution can help ensure teams spend the right amount of time and energy solving every problem. Some problems need a straightforward solution, while others require more innovation. Innovation.

Customer Experience 251

Customer Experience Framework Feedback Software Analytic Tools 251

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

Product Talk

MARCH 13, 2024

When an organization shifts from delivery or feature teams to product teams , the first step is often a change to team structure. Delivery and feature teams are often structured by function—front-end teams, back-end teams, mobile teams, etc. These teams can rarely deliver value on their own.

Research Software 294

Research Software Weak Development Team Feedback Software User Testing 294

Product Management University

NOVEMBER 3, 2020

One of our current clients offers a CRM add-on solution that helps high-tech companies grow revenue and wallet share in existing customer accounts. The demand for their solution has gone off the charts since the pandemic hit. Resetting Your Customer Retention Priorities: A Team Exercise. If you’re one of them read on.

Customer Experience 246

Customer Experience Customer Satisfaction Workshop Vision 246

Product Talk

MAY 13, 2020

She coaches teams using my Continuous Discovery Habits curriculum and is helping me bring the Continuous Discovery Habits workshop to more companies. A well-defined outcome provides a focal point for the product team and serves as a guiding light for their discovery efforts. Why Business Outcomes Are Often Assigned to Product Teams.

Product Research 354

Product Research User Testing Customer Experience Feedback Software 354

Product Talk

APRIL 17, 2024

Leading a product team (or several teams) comes with its own set of challenges that’s often similar to but distinct from the hurdles individual product contributors face. And if you’re trying to guide your teams toward being more empowered and autonomous, this is a process that takes dedicated time and commitment. Teresa: Okay.

Product Research 208

Product Research User Testing Data Visualization Research Software 208

Product Talk

AUGUST 18, 2021

Most of these projects are framed in the solution space—they take the form of “build this feature” or “launch this program.”. Oftentimes, projects are sourced from business stakeholders , customers, or occasionally the project teams that are implementing them. The best teams recognize that digital products are never done.

Product Research 294

Product Research Research Software User Testing User Friction 294

Product Management Unpacked

DECEMBER 21, 2021

Perhaps Albert Einstein summed up successful product management best when he said, “If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions.”. Product management, at its heart, is about managing a process that develops solutions to problems.

Product Research 167

Product Research Framework Engineering Customer Experience 167

The Product Coalition

AUGUST 3, 2023

It acts as a unifying force, ensuring that all team members share a common understanding of the product’s purpose and direction. Decision-making: A clear vision helps teams make informed decisions, prioritizing features and tasks that contribute directly to the overall product direction.

Vision 130

Vision Product Research User Testing Roadmap 130

Product Management University

OCTOBER 16, 2023

If your portfolio vision (and your portfolio value message) are about “giving customers greater financial flexibility to execute their strategic priorities,” does a healthier balance sheet contribute to that goal by eliminating cash flow problems? You bet it does!

Positioning 147

Positioning Product Research User Friction Differentiation 147

The Product Coalition

FEBRUARY 19, 2023

However, if you are a startup to execute such an idea, here’s what you want to know about all-in-one product challenges for B2B offerings. The all-in-one offering eliminates the need for customers to go to multiple vendors, and we can offer the added value of a tightly integrated solution.”

B2B 129

B2B User Friction Customer Experience Startups 129

Gainsight

APRIL 22, 2024

Two of those steps should involve alignment with your executive team and your top customers. Including your executives in these conversations is vital. To ensure executive buy-in, you should discuss what metrics they want to be tracked, how they envision the community, and how they want to be involved.

User Testing 52

User Testing Customer Feedback Customer Experience Product Research 52

The Product Coalition

JULY 28, 2022

Operation Overlord (Allied invasion of Normandy), a masterful example of excellent execution. Execution is strategy’s less sexy, but equally important conjoined twin; it is the yin to strategy’s yang; neither can survive without the other. I argue it’s because less is known about execution. With that, let’s begin. Yes, and yes!

Framework 124

Framework Systems Review Data Visualization Document 124

Product Management University

AUGUST 15, 2023

Product releases are still the execution phase but everything works better when priorities across all products are synchronized to target customer needs in the company’s highest priority markets. Nothing changes about how you work with your development teams. Does portfolio management impact our agile process?

Product Management 246

Product Management Product Manager White Paper Management 246

Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. Tweet This. Find all of the posts in this series here.

Research Software 200

Research Software Feedback Software Product Research Data Visualization 200

Product Management University

NOVEMBER 17, 2022

At the top of the product executives’ list still, is making sure every major product initiative has quantifiable strategic value to the customer organization (beyond just the users). Getting product teams to “consistently” operate with this mentality…still a challenge! Here’s the problem with that approach.

Reporting Tools 130

Reporting Tools Weak Development Team Marketing Product Management 130

Userpilot

APRIL 24, 2024

Solution : Lisa realized she needed a channel with less distraction and more engagement, leading her to choose our own product for inviting users. B2B users, especially on the executive level, are busy individuals with even busier inboxes filled with spam, cold emails , meeting invites, and whatnot.

User Testing 94

User Testing Product Research Research Software Data Visualization 94

Haines-Group

NOVEMBER 23, 2023

The Problem Whether a new product initiative, cost management program, performance improvement project, or other plans, if your team does not start with a visceral vision of target customer and business impacts, they will wander toward blurry targets and produce equally blurry results. Yes, a Press Release. Also a single sentence.)

Research Software 78

Research Software User Testing Vision Customer Experience 78

The Product Coalition

JUNE 21, 2023

Doing so has a ton of benefits, including: More competitive edge: Concerted efforts around creativity and innovation allow your teams to develop new products/services that better meet customer needs and help keep you ahead of the competition. This flexibility can help your organization stay relevant and competitive over time.

Workshop 130

Workshop Feedback Software User Testing Customer Experience 130

The Product Coalition

FEBRUARY 12, 2022

Engineering decides how and executes. You can have an amazing team of engineers but if you’re working on the wrong thing, you lose as a company. Think of a product team like you think of the X-Men or The Avengers, each team member has a superpower but it’s when you bring them all together that you can save the world.

Engineering 146

Engineering Product Research Technical Review Roadmap 146

Product Management Unpacked

MAY 19, 2021

“The manager who comes up with the right solution to the wrong problem is more dangerous than the manager who comes up with the wrong solution to the right problem” – Peter Drucker. Give me an all-in-one solution to compose and communicate, and I’ll be your first customer! Still, we see it all the time. Look around.

Product Management 193

Product Management Product Manager User Friction User Testing 193

The Product Coalition

FEBRUARY 23, 2023

Enzo Avigo, CEO of June Read a copy of the LinkedIn post below to find out more: Early stage startups, your product execution speed is everything. One solution: being scrappy. Product teams, you don’t have time to do all the things you should. And instead seek for quick & elegant solutions to learn things fast.

Startups 125

Startups User Testing Feedback Software Reporting Tools 125

The Product Coalition

DECEMBER 10, 2021

In this article we will look at: The common elements of a startup and corporate pitch The corporate specific considerations The sections of the corporate venture template Common Elements The common elements between a startup pitch and a corporate venture pitch template are: Problem/opportunity Solution or value proposition Product(s) Why now?

User Testing 163

User Testing Product Research Startups Research Software 163

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. This was the situation Sören Weber and the Search & Flow team at trivago found themselves in. Read on to learn the steps Sören and the Search & Flow team took to adopt continuous discovery habits at trivago. But there was still more they could be doing.

Product Research 202

Product Research User Testing Customer Experience Research Software 202

The Product Coalition

DECEMBER 11, 2023

The purpose captured the hearts and minds of our team and our customer’s executives. The business value delivered hard numbers to the finance and actuarial teams. Value creation without purpose leads to a demotivated team and metrics over user culture. Tell your teams you expect this, and it is their responsibility.

Roadmap 133

Roadmap Healthcare Reporting Tools Software Review 133

Product Innovation Educators

NOVEMBER 13, 2023

The key ingredients of a successful product management team Today we are talking about how to build a great product team that in turn will build great products customers love. She’s a product executive, advisor, and coach. Great product teams all understand the customer. There are three essential characteristics.

Customer Experience 116

Customer Experience Leadership Healthcare Framework 116

The Product Coalition

JULY 5, 2023

This post is intended for corporate product managers in big companies, and the executives who fund them. If you are an executive, and an investment proposal for an internal product lands in your inbox, demand that it answers three questions: Is an off-the-shelf alternative available at any price? And they probably have a bigger team.

Reporting Tools 102

Reporting Tools ChatGPT User Testing Differentiation 102

ProductPlan

APRIL 17, 2024

Product teams must be able to successfully measure how they signal to customers that it is clearly understood and feel that the product is trustworthy. As with any product development process, it can take time to ensure internal alignment between many different layers of teams. Now, your team has reached the retrospective phase.

Customer Experience 94

Customer Experience Feedback Software Customer Feedback User Testing 94

The Product Coalition

AUGUST 28, 2023

You can use tools and methods to visualize, manage, and execute the plan and help your stakeholders to understand the plan. To identify risks and manage them you should create a detailed Risk Assessment and Mitigation plan and execute it. Unit Testing Write and execute unit tests to ensure the correctness of individual code units.

Feedback Software 141

Feedback Software Reporting Tools Software Developers Software Development 141

The Product Coalition

OCTOBER 12, 2023

When the Higher-Powers have made their decision, it’s up to the team to de-risk in real time: A pragmatists survival guide to un-validated demands. Often, as teams, we have the head-space and capacity to push back, challenge, or provide evidence based alternatives. An invasive species has appeared, and it has root rot.

Data Visualization 126

Data Visualization Analytic Tools Feedback Software User Testing 126

The Product Coalition

JULY 12, 2023

As a product leader, I aim to ensure my team is motivated daily to drive maximum impact for our customers in a way that impacts the business goals. I took my past experiences as an individual contributor that created products to product leadership positions — leveraging these past experiences and scaling expertise to lead teams effectively.

Product Research 123

Product Research Magazine Customer Experience User Testing 123

The Product Coalition

MARCH 7, 2023

You’re the center of a product team, driving business metrics and working with a cross-functional team to do it. Building products within a team can be challenging without the right mindset. Chances are, your team will already have a backlog of items to work on, and it’s your job to coordinate and prioritize.

Product Research 123

Product Research Product Management Product Manager Reporting Tools 123

The Product Coalition

NOVEMBER 14, 2023

Executing a product roadmap requires more. Just as a well-drafted blueprint, an experienced contractor, and a solid foundation provide the ingredients required to build a house, a consistent, well-thought-through product lifecycle enables product strategy through execution. First, the concept of strategy through execution.

Feedback Software 127

Feedback Software Roadmap Product Research User Testing 127

Tyner Blain

MARCH 31, 2024

Most people and teams conflate prioritizing and sequencing of work. Too many teams try and use reskinned project-management tools which are helpful when sequencing instead of being helpful when shaping. The first step, problem discovery, was to elicit the collection of problems which were of concern for the leadership team.

Weak Development Team 59

Weak Development Team Customer Experience Product Research Leadership 59

Intercom, Inc.

OCTOBER 24, 2022

Earlier this week, the Intercom team visited SaaStock Dublin for three days of incredible talks and informative workshops with the most exciting new SaaS companies in the industry. . No matter what segment you’re targeting, you’ll need a strong champion who will act as an advocate for your solution.

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Feedback Software Strategy User Testing Onboarding KPIs 91