Lenny Rachitsky

APRIL 28, 2024

Kayvon treated sacred cows like a “built-in roadmap” of innovations worth testing. Founders of acquihired companies led the teams behind Community Notes, Spaces, Super Follows, Fleets, Communities, Tipping, and more. Building 0 to 1 is extremely hard if the entire team isn’t bought into the vision.

User Testing 115

User Testing Analytic Tools Feedback Software Weak Development Team 115

UX Planet

JANUARY 16, 2024

For startups and product owners, the stakes are high, and the path is treacherous. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. You and your team may lack the knowledge or resources to execute it properly, leading to avoidance or superficial efforts.

Branding 98

Branding User Testing Product Research Data Visualization 98

Mind the Product

MARCH 24, 2020

A couple of things we’re hearing people talk about a lot this week are how they’re adjusting to working in a different way, and how they are adjusting their strategies to deal with the current situation. Ethical frameworks for product development. The Black Mirror Test. Ethical frameworks for product development. *

Product Research 129

Product Research User Testing Testing Customer Experience 129

Roman Pichler

FEBRUARY 2, 2021

The latter would work with one or more development teams to get the specification implemented. During the development phase, the product manager would be only loosely involved, typically attending a project steering meeting and possibly issuing change requests.

Agile 248

Agile Product Research User Testing Feedback Software 248

Mind the Product

DECEMBER 12, 2019

At a time when so much of today’s B2B ecosystem is built around software products, I believe it has become incumbent on the people responsible for designing, developing, and building these products to take back leadership of how our companies are run, and lead us all back to a culture of responsible growth. Here I’ll discuss how.

Weak Development Team 120

Weak Development Team User Testing Customer Communications B2B 120

The Product Coalition

JANUARY 12, 2023

Not enough people spend enough time on defining vision and purpose Most value propositions are weak Companies don’t adapt their team typology to make a product Very few products are indeed prioritized by value User Reasearch and UX are ofter used in the wrong way 1. Like in a startup. Here is what I noticed.

Product Research 123

Product Research User Testing Weak Development Team Customer Experience 123

Sachin Rekhi

MAY 7, 2022

The Lean Startup methodology, first described in 2008 by Eric Ries, has taken the startup world by storm. His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. A bad plan is better than no plan." Origin of Lean Thinking. Plans Matter.

Weak Development Team 112

Weak Development Team Reporting Tools Advertising Startups 112

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

Research Software 81

Research Software Strategy Customer Experience User Testing 81

Roman Pichler

FEBRUARY 2, 2021

The latter would work with one or more development teams to get the specification implemented. During the development phase, the product manager would be only loosely involved, typically attending a project steering meeting and possibly issuing change requests.

Agile 156

Agile Product Research User Testing Feedback Software 156

The Product Coalition

APRIL 3, 2019

This is Part 3/18 in the series “How to Build an Innovative New Product or Company” on the topic of over-investing in the “4 Steps to Develop a Strategy” I was introduced to a medical device company recently. The product is a piece of paper that has six testing areas on it, each of which can test for something different.

Analytic Tools 60

Analytic Tools Strategy Reporting Tools Data Visualization 60

UX Planet

DECEMBER 15, 2023

Understanding your organization’s UX maturity is the first, most crucial step toward recognizing the strengths and weaknesses of your organization. Curiously, many consumer startups allocate large ux budgets for the free parts of their products, & surprisingly little towards the ux journeys after initial conversion.

UX 98

UX User Testing Development Team Review Customer Experience 98

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. I sometimes like to frame it as a hypothesis that I’m testing. How should I change the UX of [feature]?

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. What is a pivot strategy? A pivot is a strategy to change the direction of your business. Types of pivot strategies. Reasons to implement a pivot strategy. Here are three such examples.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

OCTOBER 18, 2021

Strategies – so you know which steps you should take on the way to higher, faster, and more sustainable growth. If you want your SaaS to grow sustainably, you should implement at least one of these strategies: adopting a product-led growth model, creating valuable and actionable content, in-app onboarding , exceptional customer care.

Analytic Tools 87

Analytic Tools Feedback Software Research Software Onboarding KPIs 87

Oren Steinberg

JULY 13, 2018

The biggest asset any startup has is the time of its entrepreneurs and key talents. The success or failure of the startup often hinges on their ability to focus their efforts on the critical path at any given time. As the startup grows and faces scalability and growth challenges the issue of focus becomes even more challenging.

Startups 40

Startups User Testing Feedback Software Finance 40

Roman Pichler

DECEMBER 4, 2023

My intention with this article is to show how product teams can use a product strategy to guide their discovery work and maximise the chances of creating successful products. Encourage teams to start with outcomes—business and user/customer benefits—rather than outputs—features and deliverables.

Product Research 296

Product Research Product Strategy Strategy Research Software 296

Userpilot

MAY 19, 2022

Product excellence is a framework that relies on user feedback to inform product strategy and roadmap for faster delivery of products. Value Proposition Canvas can help you decide what features to develop to provide value to users. Kano model helps you prioritize feature development. A good product avoids poor customer service.

Feedback Software 95

Feedback Software Research Software User Testing Product Research 95

Userpilot

JULY 5, 2022

As a result, it helps you develop only the features that they need and avoid falling into the feature fallacy trap and creating the consumption gap. In-app surveys , usability and prototype testing , or user interviews and focus groups can help you understand your customers’ requirements. What is incremental innovation?

Feedback Software 93

Feedback Software Analytic Tools Research Software Product Research 93

Bain Public

DECEMBER 14, 2021

How do you guarantee that your team is creating value for your customers in a way that creates value for your business? The Five Dysfunctions of a Team by Patrick Lencioni This book is all about the fascinating and complex world of teams. It explores the fundamental causes of organizational politics and team failure.

Books 52

Books Research Software Product Research Reporting Tools 52

PMLesson's Ace the PM Interview

MARCH 3, 2022

The success of a product, or even an entire company, rests on the product team. This means that as a new PM, you may not have much say in the strategy of the company. Even if you're not 100% committed to the products you're building, your team needs you to be on board. PMs lead the way on what to build and why.

Weak Development Team 52

Weak Development Team Technical Review Data Visualization Product Management 52

People-First Product Leadership

MARCH 24, 2024

I’m in Duke Leto’s camp and believe a boss - at any level - should care and be thinking about their team. I recall the startup founder who literally bounced with excitement when we discussed the product being built. We all have good and bad days. They're testing me." I won’t ruin the movie for you.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Userpilot

JANUARY 28, 2022

Win-back campaigns work well if done right using tactics like segmentation , A/B testing , and engaging subject lines that grab the reader’s attention. To get the most out of your win-back strategy you need to segment the inactive subscribers into different categories such as. The sooner the better. Source: Ryte. #5

Feedback Software 90

Feedback Software User Testing Customer Feedback Customer Experience 90

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. Test your assumptions, always. On a bad day, a lot more of it got thrown away. Short on time?

UX 179

UX User Testing Weak Development Team Customer Experience 179

Department of Product

NOVEMBER 16, 2023

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Essential reads for product teams New from the Department of Product this week: ? Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. This is what we did. 2012 – the Inception.

User Testing 111

User Testing Weak Development Team Onboarding KPIs Customer Experience 111

Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? And done right, I believe that outsourcing means you can come very close to your team next door in terms of productivity and innovation.

Weak Development Team 105

Weak Development Team User Testing Technical Advisors Product Research 105

The Product Coalition

FEBRUARY 13, 2021

This means you can save time and money developing features customers really care for and reduce risks of undesirable effects on your customers. The executive sponsor communicates the vision, strategy and process of experimentation through all levels of the organization, creating a culture of transparency and trust.

Reporting Tools 109

Reporting Tools Feedback Software Data Visualization User Testing 109

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. It’s the foundation of our product strategy. As a product leader you must create a safe space for your team. As a Digital Team in a Large Enterprise.

Reporting Tools 139

Reporting Tools User Testing Research Software Product Research 139

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. The Mom Test by Rob Fitzpatrick is the ultimate guide to talking to customers as a product manager and includes sample scripts and questions you can directly use in your customer interviews.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

FEBRUARY 3, 2022

You can develop hypotheses about your target market, but you won’t truly know who your customers are until you throw your hook into the water and see what kind of fish bite. It would be best to try to predict how your competitors Value Proposition will look like in the future and plan your strategy based on that.

User Testing 140

User Testing Product Research Product Marketing Customer Experience 140

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona?

Research Software 90

Research Software User Testing Analytic Tools Feedback Software 90

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. You can find out more here. Subscribed Hi product people ?,

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Mind the Product

SEPTEMBER 12, 2018

In 2010 Google announced it would prioritize mobile ahead of desktop when developing new products. This approach enabled us to arrive at an optimal design faster and more cheaply than we could have with a mobile-first strategy. Step 2: Development of User Hypotheses. The Company. Step 1: Customer Discovery.

Analytic Tools 109

Analytic Tools Feedback Software User Testing Product Research 109

Userpilot

MARCH 26, 2024

Crazy Egg – the best digital analytics tool for A/B testing. Optimizely – the best digital analytics tool for multivariate testing. Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. Integrated A/B testing. Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Crazy Egg – the best digital analytics tool for A/B testing. Optimizely – the best digital analytics tool for multivariate testing. Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. Integrated A/B testing. Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Crazy Egg – the best digital analytics tool for A/B testing. Optimizely – the best digital analytics tool for multivariate testing. Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. Integrated A/B testing. Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52