The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The idea is to treat the strategy as a prototype that will undergo many iterations and testing. Pillars to a Proto-Strategy.

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The Product Coalition

DECEMBER 28, 2020

Having worked on a number of large technology programmes involving the selection and management of strategic suppliers, I wanted to share my perspectives from the ‘buy side’ on how to build effective partnerships. Establish a regular cadence to review supplier service and performance metrics?—?this

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Feedback Software Technical Review Technology Systems Review 179

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. We provided consulting, insurance brokerage, information technology and business process outsourcing services. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 384

Research Software Product Manager Product Management Systems Review 384

Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. Think about the impact that racism has already had in tech. For example, webcams with built-in facial detection sometimes don’t detect people with darker skin , because they were only tested on people with lighter skin.

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Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. This race has been, indeed, a very technical and special project,” he says. A most unlikely invitation.

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Research Software Systems Review Technical Review Development 223

Product Talk

MAY 4, 2022

It’s not about finding the right tech stack; it’s about finding the tech stack that works for your team. When it comes to the tools that support your continuous discovery, it’s not about finding the right tech stack. It’s about finding the tech stack that works for your team. Tweet This.

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Product Innovation Educators

MARCH 3, 2025

To answer this question, they employed a technology called supervised fine-tuning. Experimental Approach One of their key experiments involved a blind testing methodology. Surprising Results In these blind tests, the AI-generated needs statements performed just as well asand in some cases better thanthose crafted by human analysts.

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Research Software Product Research Artificial Inteligence User Testing 156

Product Talk

APRIL 9, 2025

To adequately cover this topic, we are going to get into the nitty-gritty of the technical underpinnings of APIs. If you need help getting up to speed on these technical details, be sure to read last weeks article. Sometimes its due to documentation simply not being a priority. Watch as the customer reviews the documentation.

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Product Research Software Review User Testing Technical Review 135

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

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The Product Guy

MARCH 12, 2025

The most effective teams foster a culture of structured disagreement not consensus where ideas are tested through rigorous debate, but personal attacks and politicking are off-limits. Every meeting becomes a performance review rather than a space for creative problem-solving. OKRs should serve the strategy, not dictate it.

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Data Visualization User Testing Customer Experience Technical Review 150

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

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UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. But what is usability?

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The Product Coalition

DECEMBER 29, 2022

Food tech is transforming the food industry by using cutting-edge technology to manage production, distribution, and consumption. When discussing food, technology is not the first thing that comes to our minds. Nevertheless, technology has altered every aspect of our life. Explore the article below for more.

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The Product Guy

AUGUST 30, 2017

In fact, our tests regularly failed. As we were getting closer to the end of the year, my senior vice president called me in, to review our progress against our goals. We were testing our code. I’m not a technical Product Manager. We managed to decrease each dev-test-release cycle from being months to 2 weeks.

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Technical Advisors Product Manager Product Management Technical Review 309

Intercom, Inc.

JULY 20, 2022

But when we make technical decisions, we like to be conservative. In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. Here, Waheed discusses our engineering principle “Be technically conservative”.

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The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.

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The Product Coalition

NOVEMBER 12, 2024

The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. Guided by fundamentals and first principles — Tesla transformed the trajectory of automotive technology. Building a plan to test for DMF as you go into your roadmap is critical.

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Roadmap Automotive Product Research Feedback Software 110

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. In particular, the pandemic has brought about an unprecedented shift in our reliance on technology that has had a knock-on effect on how customers relate to, and interact with, companies and brands. With empathy. “I

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Product Innovation Educators

NOVEMBER 30, 2020

Steve has over twenty years of professional experience in product management and related roles for some of the world’s largest industrial technology companies. That could be a simple pass-fail scoring or a more complex system. [8:21] In some cases, a simpler system is better than a complex system.

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Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

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Feedback Software User Testing Data Visualization Customer Feedback 236

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. It enables a diverse set of ideas from across the organization to be tested systematically and learnings to be internalized by everyone. Test everything!

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Research Software Feedback Software Systems Review Product Research 174

The Product Guy

JANUARY 7, 2025

An in-depth review revealed that misaligned goals between IT and customer service teams, coupled with outdated processes, were the primary issues. By collaborating with residents and testing new formats or themes, we could design events that truly resonate and foster a sense of belonging. Or consider a fitness goal.

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Feedback Software User Testing Weak Development Team Customer Experience 150

The Product Coalition

APRIL 18, 2021

Technology analysts and experts are busy validating their impact in the consumer market or leveraging the same to create a better user experience and the best test management tools. To narrow down the testing process, every system/application requires focused data.

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User Testing Product Research Testing Software Review 158

Product Talk

APRIL 16, 2025

This mostly worked, but it required a lot of administrative work to keep our systems in sync. There were dozens more that required that we make changes in all of our systems. At the heart of all of my administrative troubles was the need to move data in between disparate systems and to make sure that all of these systems were in sync.

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Feedback Software Product Research Customer Experience User Testing 164

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Businesses can focus on UX/UI testing for accessibility. And here’s when UX testing steps in.

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Weak Development Team UX User Testing Technical Review 187

Product Innovation Educators

OCTOBER 7, 2024

By using prototypes wisely, product teams can figure out what truly meets customer needs and test solutions before launching them in the market. In the OEDK, students have access to high-tech equipment, but they won’t always have the OEDK available to them.

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User Testing Feedback Software Customer Feedback Product Manager 283

Lenny Rachitsky

JANUARY 7, 2025

You’ll find a collection of battle-tested prompts, real-world examples, and a step-by-step guide you can put into practice immediately. He also wrote my 9th most popular post of all time ( Become a more technical product manager ). Claude goes one step beyond ChatGPT’s abilities with their Artifact system.

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UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

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Userpilot

APRIL 16, 2025

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. Lets say youre testing a longer onboarding flow after a feature release and tracking results through your analytics platform. Sound familiar?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. “Fairness” isn’t coming.

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Product Research Reporting Tools Data Visualization Product Manager 112

UX Planet

MAY 1, 2025

Below are the principles that help me avoid getting overwhelmed by Figma files, deadlines, and reviews, and instead focus on the essence: creating valuable products that userslove. Make it, test it, and refine itlater. The important thing is to be able to test and move on. Naming conventions: Organizing your design system 5.

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Feedback Software UX Technical Review Systems Review 59

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

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Technical Review Technology Telecommunications Data Visualization 145

UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. This can include user research and discovery, heuristic evaluation, and results of usability testing. is another common question asked by stakeholders when they review the proposal.

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Intercom, Inc.

FEBRUARY 24, 2020

Prior to Intercom, Hostinger tested a number of different support tools. At first, it used a traditional email ticketing system, but the team soon discovered customers were experiencing lengthy response times and delayed resolutions with this setup. The challenge. For that reason, we chose Intercom.

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UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. This hybrid model helps the design team keep the system accurate and useful.

Systems Review 98

Systems Review Software Review Technical Review Healthcare 98

Intercom, Inc.

AUGUST 11, 2021

We believe there’s only so much you can do with automated tests and pre-production environments. Monitoring and alerting systems aren’t perfect, and it can take some time for the customers to notice problems and report them to the support team. We all deal with business-critical legacy systems from time to time.

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Alchemer Mobile

FEBRUARY 2, 2021

These steps are designed for even the humblest of budgets and will help not just with acquisition, but with the entire spectrum: validation, testing, engagement, retention, referrals, and revenue. Now it’s time to put your app and positioning to the test. REGISTER YOUR DOMAIN AND CREATE A LANDING PAGE. Register your domain (e.g.,

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