Userpilot

NOVEMBER 23, 2023

How is the outcome-based roadmap different from regular roadmaps? Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes.

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Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in?

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Userpilot

JULY 26, 2022

While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. Qualitative feedback is customer-generated feedback about a product or its features through open-ended questions. You’re not alone.

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Userpilot

JANUARY 12, 2023

We’ve compiled an extensive list of tips and tricks to act on your customer data to improve customer brand loyalty and marketing strategy and drive account expansion and product adoption. Keep reading to uncover product growth insights ! You’ll also learn the best ways and tools to perform behavioral segmentation.

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Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Product Talk

FEBRUARY 28, 2024

That’s certainly the case for Kelsey Terry , who’s sharing her story in today’s Product in Practice. In her former role as Director of Product at Going (formerly known as Scott’s Cheap Flights), Kelsey was tasked with running a pilot product trio. Do you have a Product in Practice story you’d like to share?

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Intercom, Inc.

MAY 25, 2022

This allows us to develop teams of deep domain experts to support and enable product engineers as they build the next generation of Intercom, and provide world class observability tooling, scaling, reliability, and secure-by-default build patterns. . This allows engineers to observe production without the need to write any additional code. .

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Reporting Tools Customer Experience Data Visualization Software Review 252

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? Unmet customers’ needs to inform your product roadmap. User analysis shows how users experience the product, what they like, and why they churn. You’ll also identify new product design and development perspectives with task analysis.

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Alchemer Mobile

FEBRUARY 18, 2021

Tag common errors to help prioritize your product roadmap and identify high-priority bugs faster. Many product teams are seeing a shift in budget with more money allocated to app updates, mobile marketing, and more. Make it easy and fast for people to contact you with questions, issues, or feedback. Investment.

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Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

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AB Tasty

MAY 11, 2023

I am Léo, Product Manager at AB Tasty. I’m in charge, among several things, of our JavaScript tag that is currently running on thousands of websites for our clients. As you can guess, my roadmap is full of topics around data collection, privacy and… performance. In today’s article, we are going to talk about […]

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Userpilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption.

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Userpilot

DECEMBER 31, 2022

It includes both web analytics and product analytics. Another way to track digital analytics is to tag UI elements and track how users engage with them. Userpilot is a product adoption tool with valuable features like segmentation, A/B testing, and real-time data tracking that help you meet customer needs.

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Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. The main difference between product management and project management is the focus.

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Intercom, Inc.

JUNE 4, 2019

Product managers have the onus to be deeply attentive listeners. We’ve got to keep a pulse on a diverse set of inputs, filtering signals amidst the noise, to build strategic direction and seemingly mid-flight, make calculated tradeoffs for the product roadmap. ” The value of sales and marketing input into your roadmap.

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Intercom, Inc.

MAY 30, 2019

Luckily, we have a few tools for facilitating great conversations with those groups and acting on that feedback – which I unpack with Paul Adams (SVP of Product) in the second episode of Intercom on Product, our new series where we share our latest thoughts on how to build a great product. Unlocking the power of feedback.

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Userpilot

JUNE 10, 2022

As a product manager, you’re probably struggling with collecting and managing feature requests for your product. TL; DR. A feature request is a user’s suggestion to implement a product change that’s likely to improve their product experience. What are the 3 main types of feature requests?

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Userpilot

JULY 27, 2021

NPS score helps you identify valuable insights into: Features that users find valuable, so you can improve your product adoption. How your product is serving your users’ needs. NPS (which stands for Net Promoter Score) is a survey based on a 0-10 scale to measure customer loyalty with a product or service.

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Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. They also help develop only the products that satisfy real user problems.

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Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

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Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

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Roadmap Feedback Software User Testing Reporting Tools 165

ProductPlan

MARCH 18, 2022

For this reason, product teams need to develop a process for idea management. You probably even get suggestions from friends and family when you discuss your job and products. The entire product community—staff, partners, customers, prospects, and even analysts and members of the media—all might have ideas worth considering.

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UserVoice

MARCH 7, 2017

Internal feedback can come from lots of different places within your organization, and it’s essential for a product manager to capture and address it all, regardless of where it’s coming from. Internal teams ranked by level of influence over the product roadmap. Sales coming in at No.

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Userpilot

DECEMBER 15, 2022

In this blog post, we’ll be discussing 11 examples of heatmaps to understand customer engagement better and create more enticing products. Whether through mouse clicks, scrolling, or eye-tracking, these tools provide a quick view of all the information needed to make accurate business decisions and drive your product growth.

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Userpilot

FEBRUARY 26, 2023

Renewal playbooks help customer success managers to improve customer retention and satisfaction, boost product adoption , and manage the renewal process more effectively. The renewal process begins immediately after a user signs up for your product. As such, the playbook first ensures increased product adoption.

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Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! You can also embed Zendesk functionality into your product using JavaScript. However, you may still need to pay to subscribe to the products.

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The Product Coalition

JUNE 28, 2022

Let’s talk about how to define a product vision, and why the lack of a product vision is so detrimental to your team. As I’ll explain below, the “why” and “where” form your product vision, and your product team (especially your engineers), not only want this from you, but need it in order to do their best work.

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Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

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Userpilot

MAY 5, 2022

What does the product management process involve? Why is it important for product managers to follow them? Product managers lead interdisciplinary product teams to deliver products that bring value to customers. Product managers lead interdisciplinary product teams to deliver products that bring value to customers.

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Userpilot

NOVEMBER 9, 2022

A Net Promoter Score (NPS) is a customer loyalty metric that measures how likely your customers are to recommend your product or service to others on a 0-10 scale, where 10 is “extremely likely,” and 0 is “not at all likely.” Boosts product growth. Reduces customer churn.

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Userpilot

OCTOBER 31, 2022

Keep reading to uncover your product growth possibilities! Examples include customer pain points, brand image, product features and functionality, price, and user-friendly experiences. Three types of customer needs exist—product, customer service, and emotional customer needs. Product needs. What are customer needs?

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Userpilot

JULY 15, 2022

Usage rate segmentation is the key to having a clear understanding of how much customers actually use your product. Usage rate tells how many features of your product are used by customers at a given time. A usage rate segmentation divides customers into groups based on how much they use the features of the product.

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Userpilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Collecting customer insights is essential to answer important questions about your users and how your product fits their needs. Since you need the right tools to follow a customer insights strategy.

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Userpilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

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Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs.

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Feedback Software Research Software User Testing Customer Experience 98

Roy Madden

MARCH 22, 2022

Leo reads millions of articles, reports, and social media posts every day and automatically tags key threat intelligence concepts: critical vulnerabilities, malware families, threat actors, indicators of compromise, ATT&CK techniques, companies, vendors, industries, etc.

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Research Software User Testing Product Research Reporting Tools 93

Product Culture

OCTOBER 20, 2021

Many products serve more than one customer or user type. If your product is in education, you might consider the student, teacher, administrator, and parent. If your product is like this, it’s a good idea to identify which themes or features apply to which customer types. Got lots of customer or user types?

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Userpilot

AUGUST 16, 2023

A user retention playbook will keep your customers happy and continue using your product for longer. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. When developing your product , address app performance issues to improve user retention.

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