UX Planet

MARCH 15, 2025

Why My AI Learning Approach is Different When I first began exploring AI, I quickly realized that most learning resources available online are heavily technical. I focused on understanding AI products, the strategies that drive them, and how AI can enhance user experience and business outcomes. Learn more at Empathy &AI.

Data Visualization 107

Data Visualization Customer Feedback Artificial Inteligence Technical Review 107

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Roman Pichler

OCTOBER 6, 2020

What kind of user experience (UX) should the product give rise to? What architecture patterns and technologies may be used? This includes discovering the right UX design and functionality and making the right technical decisions. How might people use the product? What are the major touch points?

Product Research 299

Product Research Technical Review Feedback Software Research Software 299

Roman Pichler

APRIL 7, 2025

Second, offering AI-enabled product features, including a personalised user experience and user-specific recommendations, can give your product a unique advantage. [3] Additionally, you should review AI-generated answers rather than blindly trusting a tool, even if the results sound very convincing.

Product Strategy 196

Product Strategy User Testing Data Visualization Strategy 196

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

UX Planet

DECEMBER 6, 2024

Well, you hit two birds with one stone, significantly enhancing both the user experience and the overall effectiveness of the learningprocess. Here are some key advantages: Improved user engagement: A well-designed application captures users attention and keeps them engaged.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. UX experts have already integrated AI into their daily lives in one way or another.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Roman Pichler

FEBRUARY 11, 2020

Consequently, a platform should have its own product strategy and roadmap , KPIs , product backlog , and well-designed software architecture that leverages the right technologies. Ensure that the Platform is User-Led, Not Technology-Driven. Treat the Platform as a Product.

Feedback Software 294

Feedback Software Software Review Technical Review Customer Experience 294

The Product Guy

MARCH 12, 2025

Every meeting becomes a performance review rather than a space for creative problem-solving. Experiments that might failbut could lead to paradigm shiftsare killed in favor of safe bets that give executives something to celebrate on their quarterly reviews. OKRs should serve the strategy, not dictate it.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Product Innovation Educators

SEPTEMBER 9, 2024

Here are key criteria to consider: Strategic fit with company objectives Sales potential and market size Competitive landscape User experience and customer value Technical feasibility and complexity Financial metrics (e.g., Let’s break down these approaches and look at their pros and cons.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged. million to 91.7

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

The Product Guy

FEBRUARY 24, 2025

While technical skills are still essential, the ability to influence, negotiate, tell compelling stories, and lead with empathy is now a critical differentiator. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers). Soft skills. The essential soft skills that top PMs are focusing on now.

Technical Review 150

Technical Review Product Manager Product Management Management 150

The Product Guy

MAY 16, 2025

Balancing technical constraints, stakeholder agendas, and long-term goals is hard. Prioritization is where product leadership gets tested. Even experienced PMs get stuck in opinion-driven debates or lose clarity under pressure.

Technical Review 150

Technical Review Leadership Roadmap Article 150

The Product Guy

JANUARY 31, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

Roman Pichler

FEBRUARY 14, 2023

These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. Does it offer the right user experience (UX) and the right functionality?

Product Research 388

Product Research Feedback Software Research Software User Testing 388

UX Planet

JANUARY 10, 2025

Joining a savings group or online community to see other users achieving their goals, encourages you to do the same. Social proof can also be in the form of ratings & reviews as reviews from existingusers. 1,000 per month or $250 per week) reduces overwhelm as Reduction influences users to perform the targeted behavior.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

UX Planet

DECEMBER 25, 2024

I almost choked on my tea because the value of UX is a good user experience that solves user problems. Ive seen firsthand that as soon as ROI enters the UX conversation, ideation flatlines, priorities shift, and front-end development suffers, resulting in a backlog of experience debt. ROI should not lead UX decisions.

UX 105

UX Customer Experience Feedback Software Customer Feedback 105

Alchemer Mobile

NOVEMBER 19, 2020

Due to stay-at-home orders enacted across the globe in response to COVID-19, the mobile channel has seen particularly extreme changes in how companies leverage it to support their broader business goals. For example, I worked on an app that had a passionate user base and a large influx of new users, but our growth was slow.

Technical Review 245

Technical Review Customer Experience Agile Strategy 245

Roman Pichler

OCTOBER 2, 2018

This is best done as part of a dedicated product discovery period that also investigates crucial user experience and architecture risks. If you are not sure which time box is right for you, then start with one month and hold weekly review meetings where you assess the progress and decide if and how to continue.

Product Strategy 261

Product Strategy Product Research Strategy Technical Review 261

The Product Guy

NOVEMBER 29, 2019

This is largely caused due to not researching enough around the market you are building for understanding the target audience and spending enough time with your customers to build empathy for them and understand their pain points. Enhance user experience through the empathy you have built up. Way Forward.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. There are more technology jobs than ever before. Choose standard technology. Choose standard technology.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Product Management Lessons from the Trenches

DECEMBER 17, 2018

your users want to just tell your app what they want and have your app deliver on the request. And since switching costs are near-zero, if your app doesn’t make it easy for them to get what they want, your users will leave you for another one. and derive enough structure for a machine to know what to do with.

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. An augmented reality app is a software application that blends digital visual content (and sometimes audio and other sorts) into the user’s physical environment. Check it out. What is augmented reality app?

Technical Review 148

Technical Review Reporting Tools Vision Software Review 148

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Second, expectations are rising for consumer-grade experiences. As a result, digital technologies are being seen as the critical differentiators they are.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization User Testing 228

The Product Coalition

AUGUST 4, 2022

Meta data management streamlines app navigation and enhances user experience by saving time on video searching. SSAI Server-Side Ad Insertion technology allows content owners to integrate ads into the stream avoiding buffering, ad-blockers, and watching experience interruptions.

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

Roman Pichler

SEPTEMBER 2, 2024

Unlike product discovery , it is not primarily concerned with determining the right solution—finding the right features, and creating the right user experience. Feasibility risks: The right technologies are difficult to apply, and there are not enough people with the right skills to effectively implement the strategy.

Product Research 243

Product Research Product Strategy Strategy Research Software 243

Imaginary Cloud - Design

SEPTEMBER 17, 2020

It is also a word that is becoming more and more popular in the vocabulary of product and user experience designers. Before we get into why empathy is such an important concept when designing a product, it's vital to make it clear that this is only true when your focus is on what users need, instead of pushing products to the market.

Customer Experience 136

Customer Experience User Experience User Testing Research Software 136

The Product Coalition

JANUARY 12, 2022

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. Microsoft launched Team in 2016 and took over many customers of Slack, and currently has almost twice as many daily active users as Slack. A recent example is Team vs Slack.

Research Software 196

Research Software Technical Review Strategy Product Research 196

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. Once you’ve validated key UX and technology risks, scale by asking the team to split up. 2 Don’t Scale Prematurely. 3 Build an MVP.

Feedback Software 231

Feedback Software Research Software User Testing Customer Experience 231

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

The Product Coalition

OCTOBER 26, 2020

That’s undeniable that a stand-out user interface and convenient user experience help sell products. When looking at the beautiful design, we often don’t even know who has created such a smooth digital experience. For example, Eleken has entered the List of the Top Ukraine User Experience (UX) Agencies on Clutch.

Customer Experience 115

Customer Experience Research Software User Experience User Testing 115

The Product Guy

JUNE 12, 2025

Read the full article: [link] Your subscription unlocks: Weekly deep dives on product leadership and decision-making Proven tools and case studies to strengthen your execution Access to mentorship and resume reviews at higher tiers What’s the hardest “no” you’ve had to deliver as a PM — and what did you learn from it?

Leadership 150

Leadership Roadmap Technical Review Framework 150

Roman Pichler

APRIL 5, 2022

Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. But for sprint review meetings , you may also want to invite (selected) users and customers to collect their feedback. Discuss development progress and user feedback on the latest product increments.

Product Manager 321

Product Manager Product Management Weak Development Team User Testing 321

UX Planet

FEBRUARY 22, 2024

As there is no stop for the evolving technology and development, it will lead to innovations that will have an impact on giving breakthrough design solutions. To overcome these, UX designers always approach new trends that would rebuild digital experiences. This impeccable design trend delivers impeccable digital experiences.

Customer Experience 98

Customer Experience User Experience UX Artificial Inteligence 98

Roman Pichler

JANUARY 9, 2018

I find it helpful to form a product discovery team that consists of: Development team members: user experience (UX) designer, developer, tester; Key stakeholders , for example, people from marketing, sales, and support; A ScrumMaster or agile coach. The UX designer, developer, tester should work on the development team.

Product Research 187

Product Research Technical Advisors User Testing Research Software 187

Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

User Testing 40

User Testing Technical Review Feedback Software Product Marketing 40