The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. The lion PM understands the user’s pain points by relying on discovery research.

Feedback Software

PMLesson's Ace the PM Interview

JULY 23, 2020

We surveyed 60+ tech PMs from all industries, levels of experience, and regions of the world to find out exactly what’s changed. A Changing Environment Switching to Remote Work Tech companies adopted remote work more readily than other industries, but the pace of change was a challenge. Everyone’s uncertain. Here’s what we found.

Technical Review

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . You may wonder what is the best New York design agency to work with?

Research Software

Userzoom

JUNE 6, 2019

And also how, through the coaching of others and democratizing user research throughout the company, Soma and Stephanie massively scaled the number of user needs and pain points solved. So, at Booking.com, we have a huge UX community that are identifying and addressing multiple user needs in simultaneous.

User Testing

Userpilot

MAY 19, 2021

You will need to serve each prospect differently depending on where they are on their journey to becoming a customer: Step 3. In the B2B SaaS marketing space, create assets that: solve a specific pain point for your audience. However, low email deliverability can set you back and make you lose some customers. Wanna join?

Research Software

The Product Coalition

NOVEMBER 3, 2018

From one of my project encounters, Human Resource managers were asked about the pain-points they face daily in their work. Pet-care needed during travel In summary, the problem with problem statements is that they are usually superficial due to lack of sufficient empathy for the people and a deep understanding of the context.

User Testing

UX Studio

SEPTEMBER 20, 2018

They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. So they asked us, at UX studio to reduce customer churn rate and increase user loyalty. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and.

Research Software

Userpilot

JULY 29, 2019

It’s what you are for a particular customer. If you don’t define this value from the beginning for fear of putting another ‘potential customers’ off – you may end up putting everyone off. 2 Failing to communicate our value promise in a way your customers understands. What they can expect , and how much it will cost them.

Feedback Software

Modus Create

MARCH 16, 2020

The travel industry as a whole (hotels, tourism, and airlines) is experiencing significant cancellations from consumers. This could mean a strong bounce back for industries like travel, tourism, manufacturing, and agriculture. The retail sector is having unexpected demand for some products, and reduced demand for others.

Systems Review

Pragmatic Marketing

MAY 23, 2017

While the lack of a kitchen may be a somewhat atypical hurdle, it also serves to illustrate some of the more common factors that stop customers from buying or using enticing new products. Just because there is a better product or a better way of doing something, it doesn’t mean that customers will embrace the new solution.

User Testing

The Product Coalition

MARCH 11, 2018

GOAL The goals of this project are to Improve the User Experience Increase the Customer Retention Attract new Customers SCOPE I’ve limited the scope of the project to focus on one segment of users i.e. Riders who are not the nativists of the state they are commuting through Ola. You can read more about Ola here.

User Testing

UX Studio: Product Management

JULY 9, 2021

One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. The kick-off workshop can also take place remotely, even though we have travelled to different locations to meet our clients in person before. Our list includes digital design agencies in London and beyond.

Research Software

PMLesson's Ace the PM Interview

MAY 4, 2020

I'll also be reviewing and responding to any Net Promoter Score (NPS) feedback we've gotten. NPS scores measure customer experience by giving users the ability to tell us, on a scale of 0-10, how likely they are to recommend our product to a friend or colleague. Gartner Peer Insights).

User Testing

Arkenea

DECEMBER 4, 2024

Furthermore, burnout caused due to excessive workload, along with FOMO caused due to excessive usage of social media platforms is boosting the market growth. Convenience: Users can seek mental health services at any time and anywhere, thus making them convenient. percent, which is equivalent to nearly 50 million Americans.

Research Software

Userpilot

JULY 28, 2024

Stay updated with industry trends : Keep abreast of the latest design trends, tools, and technologies to continually improve design practices. Support product development : Collaborate with product teams to align design work with business goals and user needs.

Analytic Tools

UX Studio

FEBRUARY 15, 2024

And also stay closely connected with UX and technology trends. And the other difference I see is that with business there is a strong focus on existing solutions and business outcomes, but there is less focus on the customer point of view, right? It must have been like super huge with a lot of customer base.

Research Software

UX Studio

APRIL 6, 2023

We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. We’ll be in touch with you to discuss your challenges further, and to come up with a custom solution for you!

Research Software

UX Studio

APRIL 6, 2023

We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. We’ll be in touch with you to discuss your challenges further, and to come up with a custom solution for you!

Research Software

Business of Software Conference

JUNE 29, 2020

Do we create any value for our business for our customers? What outcomes are we driving for our customers and for our business? We forget it’s not really just about our preferences, it’s about our customer; the need we’re trying to solve. Your responsibility is to deliver these outputs ‘.

User Testing

Mind the Product

APRIL 6, 2020

Eighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company. Where will you compete: which customer segments, which categories, which channels? The leadership teams gather before each quarter ends to review the company vision and revise the strategy. How will you win?

Product Strategy

Surya Suravarapu

FEBRUARY 27, 2020

Customer-centricity is everywhere in the business vocabulary, perhaps one of the most used buzzwords mentioned in elevator pitches and executive decks. Are we really customer-centric? Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior.

Feedback Software

Business of Software Conference

SEPTEMBER 3, 2019

The founders just started doing what they loved: Talking tech. That works, if you’re Steve Jobs and you’re selling to consumers but when you’re selling to really technical people who have very specific technical problems, they are looking for the pain points, they’re looking for the features.

Marketing

Business of Software Conference

FEBRUARY 10, 2020

And he came to the US, studied computer engineering, had this career through all the kind of older school tech companies (IBM and MCI, AT&T things like that). That’s cool but you’re not going to get to understand what your users are doing and what your biggest pain points, the biggest opportunities are.

Reporting Tools

Modus Create

NOVEMBER 12, 2024

In fact, employee turnover due to inefficient onboarding costs businesses billions annually, impacting productivity, morale, and ultimately, the bottom line. Word travels fast when a company is known for chaotic onboarding, making it harder to attract future talent. Finally, outdated technology slows down the onboarding process.

Onboarding KPIs