The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

The Product Coalition

APRIL 2, 2018

Traditionally Product Managers come from a design or development background, find they are good with people, and evolve their role into a Product Manager position. Team orientated. A Product Manager is the Swiss army knife of the team. It’s design, some development, and a sprinkle of marketing. Communication.

Travel 60

Travel Feedback Software Weak Development Team Product Management 60

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

User Testing 97

User Testing Data Visualization Feedback Software Research Software 97

The Product Coalition

FEBRUARY 24, 2023

The Scribe Product Owner A scribe is like a really poor waiter in a restaurant. A scribe just takes your order regardless, of whether it’s a good or a bad idea, they don’t add any value. A coping strategy is if you are a proxy or a scribe or even a business representative, become a developer on the team.

Weak Development Team 127

Weak Development Team Vision Customer Experience Data Visualization 127

Intercom, Inc.

JANUARY 21, 2020

Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. If it’s one of the most common elements in our designs, why is it so often the last thing most teams focus on – if they focus on it at all? Travel: (Airbnb, Ryanair) 35.5%. Measuring the letters.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Chances are, it might have been because the team wasn’t using the hypothesis-driven approach correctly. But with so many potential ideas to pursue, how do you know which ones are worth pursuing?

User Testing 144

User Testing Feedback Software Product Research Research Software 144

Roman Pichler

JULY 20, 2016

To help you develop your agile product roadmap, I have created a goal-oriented roadmap template called the GO Product Roadmap. I like to use my Product Vision Board to develop a valid product strategy. The best roadmap is worthless if the people required to develop, market, and sell the product don’t buy into it.

Roadmap 328

Roadmap Agile Technical Review Weak Development Team 328

Userpilot

FEBRUARY 18, 2021

The marketing team is responsible for awareness and acquisition, the sales team — for revenues, and the product team — for retention. Teams can better understand how all stages are connected and how their actions affect what’s down the funnel. He’s an avid traveler and a huge fan of Burning Man. . .

Customer Experience 111

Customer Experience User Testing Customer Feedback Weak Development Team 111

The Product Coalition

JANUARY 21, 2021

I began the year working in Almundo, an Argentinian tech travel company that had been acquired by CVC (biggest travel company in Brazil). Things were already tough merging teams from multiple companies to launch a unified platform in Latam when countries started closing their borders. Travel industry went into complete chaos.

Feedback Software 114

Feedback Software Technical Review Weak Development Team Travel 114

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Usersnap

MARCH 8, 2021

Adrian worked for many companies in customer service and customer experience teams and helped many successful companies in the US to grow their business. companies lose ~$70B a year due to poor customer experience. About Adrian Brady-Cesana. CXChronicles helps multi-million dollar companies to optimize their CX processes.

Feedback Software 98

Feedback Software Customer Feedback User Testing Weak Development Team 98

UX Planet

MARCH 7, 2024

But once a culture matures, it starts to develop its bad habits. Growth pains Why then do we need to travel so far away? The once-small community has grown into a genuine discipline: the importance of design has increased, designers are given a mandate in organizations, and we even got our title battles.

Research Software 77

Research Software Product Research Weak Development Team Startups 77

The Product Guy

AUGUST 13, 2020

How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall? To take a step back, it is also beneficial to develop the thought process in understanding the product. Some of them are good, and some of them are bad.

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Research Software 91

Research Software Analytic Tools Feedback Software User Testing 91

The Product Coalition

OCTOBER 13, 2021

from insecure cryptography to weak passwords ? Localization testing To help the client succeed in the international markets, QA teams adapt an app so that it meets the linguistic, cultural, and regional requirements of a particular country. QA teams test the app’s functionality on the range of OSs, browsers, and devices.

User Testing 122

User Testing Product Research Testing Weak Development Team 122

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Distinguishing between bad vs. good vs. great answers is key , and seems like an underserved area Write down a framework for how you tackle these problems. I love to travel, so this was fun for me. Having a clear framework helped me develop an ok answer. I met with the Instagram Reels team that was interested in me.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Userzoom

JUNE 9, 2020

You know, the type of research at the end of development that often leads to lots of suggestions but are often too late to ever be implemented? One of the worst hit by this is the travel industry. It may be that travel is opened up but only to select locations, but what if they are lesser known? Image by Daniel Lee.

User Testing 121

User Testing Product Research Research Software UX 121

UX Studio: Product Management

JANUARY 11, 2022

Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. As an established UX design agency with over ten years of experience, we have worked in fintech, fashion, digital solutions, traveling, education, and healthcare industries, just to name a few.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote. So it was an obvious choice.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mind the Product

JANUARY 21, 2020

The fox terrier travels everywhere with him – to London once a week, wherever it is, where Joe goes, he goes. Joe coaches and mentors product teams, supporting them to make good decisions and good user-centred design choices. I’ll be told ‘we’re not shipping stuff when we should, UX is poor, we’re struggling to keep staff’.

Banking 112

Banking Weak Development Team Workshop Customer Experience 112

Johanna Rothman

NOVEMBER 16, 2020

Too many of these educated people had no idea how to work as a collaborative team. They acted as if they were indispensable or 10x developers. What's so bad about that? I started to travel internationally as a consultant in the late 1990s. I was surprised by the diversity of the teams I saw. Can't people catch up?

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

Product Talk

JANUARY 19, 2022

I teach teams that business outcomes are derived from your business model. My business model formula looked something like this: # of teams in my coaching program x price per team. Increasing the number of teams that I coach would increase both revenue and impact. I can only work with so many teams at once.

Product Research 197

Product Research Workshop Weak Development Team Books 197

Mind the Product

MAY 16, 2018

But, when asked about the greatest moment of the turnaround, Mulally says it was when his executive team started being comfortable enough with him to tell him the truth. Poor-performing companies’ employees were 79% more likely to have low overall self-awareness than those at firms with robust ROR. What is Self-Awareness Anyway?

Weak Development Team 80

Weak Development Team Automotive Data Visualization Feedback Software 80

People-First Product Leadership

MARCH 24, 2024

I’m in Duke Leto’s camp and believe a boss - at any level - should care and be thinking about their team. And, the SVP of Sales who would stop by my desk in the mornings to share the good and bad about the product and my team with me. We all have good and bad days. I won’t ruin the movie for you.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Starting a community of practice I joined Pearson to create the Future Technologies team. How do you navigate an organization that is limiting the growth of the product org?

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Mind the Product

MARCH 9, 2017

They connect travelers to travel agents for hotels, restaurants, and any other travelling needs. They tend to be very good at product development, coding, and A/B testing. While it is extremely important to know where your expertise lies, it is also important to know how your team members perceive you.

Weak Development Team 74

Weak Development Team User Testing Product Research Travel 74

Ronke PM

APRIL 5, 2023

Design-driven leadership is product management Final thoughts The very essence of leadership is creating a space that enables our teams to dream big, imagine, and bring what was once unthinkable to life - therefore, changing humanity. But, even more indispensably, the experience enables the story to travel easily. That is innovation.

Leadership 52

Leadership User Testing Product Management Product Manager 52

Mind the Product

JANUARY 28, 2020

Essentially a day one mindset asks a question: What are you capable of doing today, given all the lessons you’ve learned and skills you’ve developed; all the resilience and appropriate emotional states you’ve built up; and the network you’ve established, as you face down today’s challenges and opportunities? How can you Create day one?

Weak Development Team 115

Weak Development Team User Testing Travel Workshop 115

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I was a technical consultant back then, traveling to a lot of clients all over Europe.

Feedback Software 186

Feedback Software User Testing Product Research Research Software 186

Product Innovation Educators

MAY 3, 2021

Our guest, Jay Haynes, is helping that problem by creating the first and only JTBD software for product, marketing, and sales teams. It’s amazing how many teams disagree on whom their customer is. The market you’re in is the most important decision you can make as a product team. Everything starts with the customer.

Framework 70

Framework Weak Development Team Travel Customer Experience 70

Gainsight

SEPTEMBER 8, 2021

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. You may also look outside the CS team.

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. This app would guide fans as they travel to a match anywhere in Europe.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Intercom, Inc.

JUNE 13, 2018

Get comfortable traveling to your audience rather than expecting them to come to you. Get comfortable traveling to your audience rather than expecting them to come to you, whether that’s conferences related to your product or meetups organised by like-minded people. You can gain a lot for free, and you can give a lot for free.

Events 205

Events Branding Customer Experience User Testing 205

People-First Product Leadership

JANUARY 7, 2024

When I veered off track, I learned (good) while losing a bit of confidence in myself (bad). The balanced leader sees both delegation and development as a win-win approach for themselves, their employees, and the organization at large. I've seen leaders who viewed employee burnout as a sign of weakness. Be open to feedback.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

Product Innovation Educators

MAY 3, 2021

Our guest, Jay Haynes, is helping that problem by creating the first and only JTBD software for product, marketing, and sales teams. It’s amazing how many teams disagree on whom their customer is. The market you’re in is the most important decision you can make as a product team. Everything starts with the customer.

Framework 62

Framework Weak Development Team Travel Customer Experience 62

Product Talk

DECEMBER 9, 2020

For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). Hope Gurion coached the Seera team using Product Talk’s Continuous Discovery Habits curriculum. Meet the Seera Hotels product team.

Travel 138

Travel Data Visualization Product Research Research Software 138

The Product Coalition

DECEMBER 5, 2019

They run from ill-suited personal traits and the pursuit of individual agendas to frustration with the team itself. Read on and learn in this post on Scrum anti-patterns how you can identify if your Scrum Master needs support from the team. The Scrum Master is a servant-leader for the Scrum Team. The team composition is wrong.

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Weak Development Team Reporting Tools Agile Customer Experience 89