2003 Article Product Research User Testing 
Userpilot
MARCH 23, 2022
Is there such a thing as NPS survey best practices? If you want to measure customer loyalty and user sentiment in general, following NPS best practices is a must. There’s much more to NPS than sending users a customer feedback survey. Two questions are ideal in an NPS survey.
Product Talk
MARCH 16, 2022
Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. This sets the scope for our discovery. From there, an effective team is doing two key research activities week over week. Assumption testing is evaluative. Assumption testing is evaluative.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
UX Studio: Product Management
APRIL 27, 2021
Generative research , sometimes referred to as discovery or exploratory research , is defined by Usertesting as “a method of research that helps researchers develop a deeper understanding of users in order to find opportunities for solutions or innovation.”. That’s why we do generative research.
Intercom, Inc.
MAY 5, 2020
Helping businesses connect with their customers is what we’ve been doing since the very beginning of Intercom, but we also believe that weaving better interconnections between businesses helps everyone succeed. Below, you’ll find a collection of articles and interviews that tease out the dynamics of ecosystems, platforms and partnerships.
bpma ProductHub
APRIL 30, 2017
These words couldn’t be more relevant to product management. Pouring over the latest neuroscience research and high performance coaching in her latest book “Kickass Confidence: Own Your Brain. Such a trait is crucial to Product Management roles if you want sales, marketing and engineering to trust and follow your direction.
Userpilot
SEPTEMBER 24, 2020
In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. Net Promoter Score is one of the best known and most widely-used ways of measuring customer experience in the world. Customization. Source: userpilot.com. Userpilot ). Trigger Conditions.
Product Innovation Educators
MAY 20, 2016
Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Chesbrough wrote his Open Innovation book in 2003. Companies share they are only “marginally effective” at converting R&D spending into product advancements.
Expert insights. Personalized for you.
98 
Let's personalize your content