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Seven Things you can Learn From WeChat Product Development

Mind the Product

Alibaba’s Taobao is a competitor to eBay and launched Aliwangwang, an instant communication tool for buyers and sellers to interact in 2003. While not originally intended as a tool for professional communication, the platform has evolved to be the main communication channel for a lot of businesses. The reason behind this?

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The key customer experience metrics to gauge CX success 

Alchemer Mobile

Make better-informed business decisions Data-driven insights from CX metrics enable teams to make informed decisions. This applies to product development, marketing strategies, and customer service enhancements. While measuring NPS is important, NPS data is not always easily actionable.

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Discovering Solutions: Quickly Determine Which Ideas Will Work (And Which Won’t)

Product Talk

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. It’s a simple visual that packs a lot of power. As our course business grew, I got more and more dissatisfied with the tools that we were using. The problem is not with the tools.

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Ask Teresa: How Do You Get Your First Product Job Without Experience?

Product Talk

We have great no-code tools. Every single person can do something like that today because we have great tools that make it really easy to find an audience. If I were going to build a new service in this space, this is the discovery I would base it on. Around 2003 or so, I was playing tabletop Dungeons & Dragons with friends.

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Key Advice and Strategies for Mobile Product Managers

Alchemer Mobile

The technical skills our respondents possess increased from there, with 25 percent of respondents reporting strong technical skills (i.e. Introduced in the Harvard Business Review in 2003, NPS is still appealing because it provides one consistent scale to measure customer sentiment over time. READ: 12 Product Management Myths.

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The Key Customer Experience Metrics to Guage CX Success 

Alchemer Mobile

Make better-informed business decisions Data-driven insights from CX metrics enable teams to make informed decisions. This applies to product development, marketing strategies, and customer service enhancements. While measuring NPS is important, NPS data is not always easily actionable.

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The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

Userpilot

If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. In this post – we are going to show you how to make the most out of it – with the right tools.