Intercom, Inc.

MAY 5, 2020

Over the past few years, we have given a lot of thought to the ingredients of a successful app ecosystem, the effort involved in developing a thriving platform, the consideration required to build fruitful partnerships. Building a developer economy around Intercom. Infrastructure is usually a good place to start.

Feedback Software 171

Feedback Software Data Visualization Customer Experience User Testing 171

The Accidental Product Manager

OCTOBER 1, 2018

However, things are starting to change for the Apple product managers. What’s a product manager to do? In order to provide their customers with content for the iPhones and iPads, Apple created the iTunes digital store way back in 2003. How The Apple Product Managers Can Bounce Back.

Marketing 72

Marketing Product Management Product Manager Entertainment 72

ProductPlan

MARCH 23, 2023

Product strategy in practice According to The 2023 State of Product Management Report , the most significant influence on product strategy (46%) is business goals and objectives. Those product managers are proactive and focus on the future to plot their product strategy.

Product Strategy 59

Product Strategy User Testing Feedback Software Strategy 59

The Accidental Product Manager

SEPTEMBER 18, 2017

To be a product manager at Theranos in the early days must have been a great job indeed. The whole idea behind the company was to try to find a way to create a product development definition that would standardize the wide range of blood tests that are commonly performed by creating a novel new hand-held device.

Product Research 50

Product Research Product Management Product Manager Reporting Tools 50

Product Innovation Educators

MAY 20, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Chesbrough wrote his Open Innovation book in 2003. 6 steps to being customer-centric and developing products customers want. Enjoy the read at [link].

CTO Coach 49

CTO Coach Fractional CTO Customer Feedback User Testing 49

Mind the Product

OCTOBER 8, 2019

Part of the inspiration for the theory of this talk stems from the Better by Design program run in New Zealand in 2003, which aimed to inspire and enable New Zealand’s best companies to succeed by design. Product Management Needs to Mature. The program’s effectiveness was measured against growth in digital exports.

Research Software 91

Research Software Feedback Software User Testing Leadership 91

Bain Public

MARCH 20, 2021

I am ready to provide business leaders and product managers the information, access, and expert guidance that they wish they had earlier in their product journey. I share my passion for product through workshops, published articles and speaking engagements. Interested in having me speak or attend an event?

Artificial Inteligence 52

Artificial Inteligence User Testing Workshop Roadmap 52

Tyner Blain

AUGUST 17, 2023

There are several different formats which have been developed for problem statements, and you could use free-form narrative as well. In 2003, Managing Software Requirements: A Use Case Approach by Leffingwell and Widrig (p.101) Ad hoc narrative structure doesn’t help, so I don’t encourage product managers to use it.

Weak Development Team 52

Weak Development Team Systems Review Workshop Definition 52

The Accidental Product Manager

APRIL 24, 2017

You would think that if you became the product manager of something as big as an automobile, you’d be set for life. However, as Toyota’s Scion product managers are discovering, sometimes this is not the case. Scion was a separate brand that Toyota created way back in 2003.

Differentiation 62

Differentiation Branding Customer Experience User Testing 62

NextBigWhat

JANUARY 12, 2021

Product development ground to a halt during the transition, we froze all new features for over a year. After the cost of starting a company was reduced dramatically by AWS, innovation exploded and the modern VC ecosystem was born Amzn nearly died in 2000-2003. He pivoted the entire eng org to replace Sun with HP/Linux.

CTO 80

CTO Presentation Branding Engineering 80

The Product Coalition

APRIL 10, 2018

Every now and then, it’s interesting to ask: What does a Product Manager (PM) do? The answer of course has some take on: They juggle managing products and people. That is the product manager in a nutshell. it depends on how the company has structured their product organization.

Reporting Tools 60

Reporting Tools Technical Review Systems Review Leadership 60

PMLesson's Ace the PM Interview

JULY 8, 2019

Rick Robinson is the VP of Product Development for AARP’s Innovation Labs. He began his career as a journalist and moved into digital journalism then product creation in the mid ‘90s. In this Path to PM post, Rick and I discuss breaking into product management and how he ended up working in an innovation lab at AARP.

Weak Development Team 53

Weak Development Team Feedback Software Data Visualization Customer Experience 53

Mind the Product

APRIL 11, 2017

Teresa is a product discovery coach who helps teams adopt user-centered, hypothesis-driven product development practices. She works with companies of all sizes on integrating user research, experimentation, and the right analytics into the product development process resulting in better product decisions.

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

PMLesson's Ace the PM Interview

JULY 8, 2019

Rick Robinson is the VP of Product Development for AARP’s Innovation Labs. He began his career as a journalist and moved into digital journalism then product creation in the mid ‘90s. In this Path to PM post, Rick and I discuss breaking into product management and how he ended up working in an innovation lab at AARP.

Weak Development Team 40

Weak Development Team Feedback Software Data Visualization Customer Experience 40

The Product Coalition

FEBRUARY 5, 2019

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In a world with such flows, you need some reliable figures to guide you: you need the best product managers. Check out her Medium profile !

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Userpilot

SEPTEMBER 24, 2020

And no wonder: it was developed on the basis of studies from 1999 to 2002, Fred Reicheld and his team found a strong correlation between company growth rates and Net Promoter Scores in a variety of sectors. You’re a product manager! Trigger Conditions. The more granular this control, the more specific your data can be.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Software Review 97

Gainsight

AUGUST 31, 2020

None of her employment at that time was about product management. In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people. In 1996, Amy started her own business that was later acquired by Autodesk in 2003.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

The Product Coalition

OCTOBER 4, 2022

Product development is a pretty complicated process. Higher management feels the pressure of not getting projects out on time thereby having a considerable effect on the revenue of the company. Basecamp started off in 2003 as a tool that the internal development team built for themselves.

Research Software 129

Research Software Product Management Product Manager User Friction 129

Userpilot

OCTOBER 10, 2022

If you’ve been in the SaaS space for a bit, you must have heard about Product NPS, but what exactly is it? And how can product managers use it to develop great products? Product Net Promoter Score (NPS) is a metric of customer satisfaction. The NPS was developed by Fred Reichheld in 2003.

User Testing 94

User Testing Feedback Software Onboarding KPIs Analytic Tools 94

Userpilot

JANUARY 8, 2021

The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. So if your score is 30, does that mean you can take a break from product management? If the word ‘ bug ’ keeps coming up in negative responses, that is your cue to bring the issue up with your developers.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Weak Development Team 80

PMLesson's Ace the PM Interview

AUGUST 8, 2022

Below, we'll delve into the world of Google by explaining its history and products, what benefits employees can expect while working at the company, and give you some tips on how to answer a the common interview question, "Why Google?" Gayglers: Founded in 2003, Gayglers was Google's first-ever Employee Resource Group.

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

Product Talk

JULY 6, 2022

Many candidates encounter a Catch-22 situation: Most companies only want to hire product managers with experience, but you can’t get experience if no one will hire you. Landing your first or even your second job in product can be really tricky. Back in 2003, I was playing Dungeons & Dragons and created online spell cards.

Customer Experience 191

Customer Experience Product Research Entertainment Data Visualization 191

Alchemer Mobile

AUGUST 27, 2020

If we’ve learned anything in 2020, it’s that flexibility is key to being a strong product manager – especially when it comes to the mobile experience. For many mobile product managers, their biggest goal is to create a realistic product roadmap and hit key milestones on time.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

The Product Coalition

JUNE 4, 2020

When it comes to measuring customer satisfaction with your product, the Net Promoter Score (NPS) can be one of the most important metrics you should pay attention to. The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003.

User Testing 78

User Testing Product Marketing Product Research Marketing 78

Intercom, Inc.

JANUARY 24, 2019

You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations. When I started in 2002, I was the first product manager for the API. Business models are in your favor in terms of hosting, deploying the product and ultimately scaling.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

PMLesson's Ace the PM Interview

MAY 19, 2020

The Associate Product Marketing Manager (APMM), program is Google’s global, renowned early-career program, which was started in 2003 by Marissa Mayer at a similar time she started the Associate Product Manager (APM) program. The APMM Program provides the skills needed to become a world-class digital Marketer.

Product Marketing 52

Product Marketing Marketing Weak Development Team Analytic Tools 52

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Net Promoter Score, often abbreviated to NPS, was first devised in 2003.

Analytic Tools 128

Analytic Tools Feedback Software Research Software Data Visualization 128

The Product Coalition

APRIL 2, 2020

To survive and succeed, your product leadership must be sharper than ever. Beijing’s Forbidden City, July 2003 (photo taken by me) June 24th, 2003, was the first day of life after SARS in Beijing. I temporarily relocated there with 2 more developers from my company. On that same day, I landed in the city.

Leadership 78

Leadership User Testing Agile Travel 78

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

eG Innovations

MARCH 5, 2021

I am Babu Sundaram and I am the Head of the Product Engineering at eG Innovations. I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. Then, I helped develop our product for Citrix performance monitoring.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Userpilot

APRIL 27, 2023

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. An NPS survey consists of one simple question: “ How likely are you to recommend [PRODUCT] to a friend or colleague? Can you create and launch your NPS survey without needing help from a developer? Create NPS surveys with Userpilot!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Mind the Product

DECEMBER 2, 2016

In 2003 Lego lost $300 million – even though Lego has the highest profit margin of any toy brand – and predicted a loss of $400 million in 2004. These are especially important in developing a product. In doing this Ford opened the door to competitors like GM, who started to make cars for “every purse and purpose”.

User Testing 70

User Testing Customer Feedback Customer Experience Feedback Software 70

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. Net Promoter Score (NPS) is a measure of your customer's loyalty, devised by Fred Reichheld at Bain & Company in 2003. The Origin of NPS. Verbatim Analysis.

Product Research 107

Product Research Customer Experience User Testing KPI 107

The Product Coalition

JANUARY 28, 2019

I had no idea that it would take off like it did,” Plath told USA Today in 2003. He was a new product developer researcher. Spencer Silver, a Senior Chemist with 3M, had delivered the seminar about an adhesive he’d developed that stuck lightly to surfaces but didn’t bond tightly to them. to keep a bookmark in a hymn book.

Seminar 81

Seminar Travel Airlines User Testing 81

Business of Software Conference

NOVEMBER 19, 2019

But my personal journey is a developer to CEO. This is a B2B product. And we made it low friction because our customers were developers, ones that might want to get their hands on the data, start working with that building analytical products. Developers! Developers might be doing anything.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8