Mind the Product

DECEMBER 26, 2019

Consumer security at PasswordBox. Between 2002 and 2006, cybersecurity technologies for networks were now entering into a period of maturity. When launching a new product, knowing that customers have a need for a solution you offer is only part of the process. Consumer Security at PasswordBox.

User Testing 99

User Testing Customer Experience Marketing Research Software 99

freshtrax

APRIL 24, 2023

Perhaps it was a better fit with Japanese business practices, user experience, and consumer purchasing patterns than in its home country of the United States.” Tower Records went bankrupt and almost all of its stores had disappeared by 2006. Feedback included that there was too much nutmeg, by Japanese standards.

Branding 94

Branding Marketing User Testing Naming 94

The Product Coalition

FEBRUARY 22, 2021

Example : The Secret Tesla Motors Master Plan (just between you and me) from August 2nd, 2006.) Several reasons are causing this phenomenon ranging from a founder or entrepreneur who pursues his or her product vision without engaging in customer discovery activities.

Product Research 98

Product Research User Testing Customer Experience Reporting Tools 98

Intercom, Inc.

MARCH 25, 2021

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. What will your legacy be? The lesson?

Customer Experience 181

Customer Experience User Testing Customer Feedback Product Research 181

Intercom, Inc.

SEPTEMBER 22, 2020

Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help.

Inbound 211

Inbound Outbound Reporting Tools Customer Experience 211

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). What happened?

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

The Product Coalition

MAY 21, 2020

Which mean your customers know what bad design looks like. While no company has ever gone out of their way to build ugly products, when consumer tech really started taking off in the late-eighties/mid-nineties, what mattered most was that the technology worked. A new user needs to be able to find what they want with relative ease.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Sachin Rekhi

JUNE 25, 2017

A compelling strategy details exactly how you'll dominate your market and is constantly refined until you find product/market fit. A compelling product design delivers a useful, usable, and delightful experience to your customers. This collection of posts cover many dimensions of putting together a compelling strategy for your product.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Revulytics

JANUARY 30, 2018

This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. You’ll quickly see trends and understand user behavior without additional customization. We provide out-of-the-box and custom reporting that is shareable across your organization.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Mind the Product

AUGUST 19, 2019

Each product development process starts with identifying the right problem to solve: you all remember that users don’t buy a drill for a drill itself or for a beautiful hole that this drill can make, they buy it for a nice dining room they want to decorate with a picture. Could we make the user experience safer?

Artificial Inteligence 183

Artificial Inteligence Data Visualization Product Research Reporting Tools 183

Bain Public

MARCH 20, 2021

FITC Winnipeg 2006, Canada FITC Toronto 2006, Canada FITC Toronto 2005, Canada Flash Forward 2005, New York, U.S. Bain Public is a product leadership firm that helps companies make informed decisions and deliver superior quality products that appeal to customers and achieve business goals. Flash Forward 2008, San Francisco, U.S.

Artificial Inteligence 52

Artificial Inteligence User Testing Workshop Roadmap 52

The Product Coalition

SEPTEMBER 21, 2019

The company didn’t even offer an online shopping option until 2006, and even then, it was a “ship-to-store” only site. In order to thrive in today’s ecommerce environment, retail stores have to stay ahead of their competitors by focusing on what the next wave of shopping will look like and how they can meet customer needs in the future.

Reporting Tools 62

Reporting Tools Technology Embedded Analytics Artificial Inteligence 62

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. Super User Studio. Our international team of UX designers and UX researchers work with businesses from all over the world. . For this reason, we don’t design without research, and we implement iterations during the design process.

Research Software 52

Research Software UX User Testing Product Research 52

Mind the Product

FEBRUARY 1, 2019

hitting a specific metric (revenue/users/conversion, etc). And with research showing that people who set goals are more likely to succeed than those who don’t, we should be all good… right? To a Learning goal: “Learn how A/B testing could impact our conversion rate.”. getting a promotion. finding a new job. writing a book.

CTO Coach 100

CTO Coach User Testing Research Software Certifications 100

Sachin Rekhi

DECEMBER 17, 2015

A decade ago Steve Blank authored the book The Four Steps to the Epiphany: Successful Strategies for Products that Win to share with the world his philosophy for building winning products: customer development. Customer Development Maturity.

User Testing 60

User Testing Development Data Visualization Customer Feedback 60

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). What happened?

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

Intercom, Inc.

FEBRUARY 26, 2018

The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers. Since 2006 the era of “Everything as a service” has advanced quickly. You will have to fix bugs that impact your customers, handle outages, etc. Basic marketing and selling at a global scale is becoming easy too.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

FEBRUARY 5, 2019

She studied Computer Science at Stanford and joined the company in its early stages, way back in 2006. It is very useful for conducting product launches, or simply testing an idea with the wider community. Hooked: How to Build Habit-Forming Products is based on Eyal’s years of research, consulting, and practical experience.

Research Software 62

Research Software Analytic Tools User Testing Data Visualization 62

Johanna Rothman

APRIL 4, 2022

In 2006 or 2007, a little too late, I moved to WordPress. Possible Test for Splitting Stories and Valuable Minimums. ” Just as I suggest you refine your strategy more often than once a year, consider how you will stay in touch with the technology that allows you to deliver your product to your customers.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

Userzoom

APRIL 24, 2018

During the past 17 years James has worked on web and intranet management, usability, user experience, analytics and optimisation (in various forms) for dozens of Swedish and international organisations, both large and small. Since 2006, he’s been an independent UX consultant under his company Beantin AB. The parallels?

Data Visualization 60

Data Visualization UX User Testing Analytic Tools 60

The Product Bistro

MARCH 3, 2018

Lightroom (LR), or its official name, “Photoshop Lightroom” began as a public beta of a Mac only software in early 2006, was a response to Apple’s “Aperture” program targeted at professional photographers. Or, do you focus on the casual user, and make their lives easier? The Origins. The major changes.

Feedback Software 170

Feedback Software Technology Artificial Inteligence Customer Experience 170

Intercom, Inc.

FEBRUARY 7, 2019

At Intercom, it’s that businesses should be able to talk to their users as humans. We’re big, big fans and users of Coda here at Intercom, so I’m keen to hear more about what you guys are shipping and what’s coming next. And I say, “That’s wonderful, do you have any feedback?” Short on time? This was 2008.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

UserVoice

MARCH 21, 2017

While many roles in an organization are highly measurable—salespeople hitting their quotas, customer support issue turnaround time, system uptime, etc.—there’s Elon Musk published his initial “ Master Plan ” for Tesla Motors in 2006, then updated it ten years later. This largely uncharted territory comes with some unique challenges.

Reporting Tools 120

Reporting Tools Product Research Vision Customer Experience 120

The Accidental Product Manager

APRIL 24, 2017

Scion had it’s greatest number of sales during 2006. Ever since hitting a high in 2006, sales have been on a slide. One additional problem that the Scion product managers were facing was that their customer base was changing and it no longer matched their product development definition.

Differentiation 62

Differentiation Branding Customer Experience User Testing 62

The Product Coalition

JULY 10, 2020

A fitting description of CEO life, which many product people can probably relate to! A year later, in 2006, she went on to found Care.com, and for the last 14 years she has held the position of Founder, Chairwoman, and CEO. I am trying not to look down!’ Butterfield started out with a Bachelors and Masters degree in philosophy.

Product Management 109

Product Management Product Manager Management Management 109

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? Product-Market Fit, in simple terms, is whether or not your product is needed.

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

Good Product Manager

DECEMBER 4, 2016

On December 4, 2006, I published my first post on this blog , where I wrote, “If you want to be a good product manager, share your knowledge. It’s amazing to think about how much has changed since this blog started in 2006 — on the web, of course, but also for me personally and professionally. Ten Year Anniversary!

Product Management 60

Product Management Product Manager Agile Management 60

Good Product Manager

DECEMBER 4, 2016

On December 4, 2006, I published my first post on this blog , where I wrote, “If you want to be a good product manager, share your knowledge. It’s amazing to think about how much has changed since this blog started in 2006 — on the web, of course, but also for me personally and professionally. Ten Year Anniversary!

Product Management 60

Product Management Product Manager Agile Management 60

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. It began before the whole social web took off in 2003, and as things like Facebook, Twitter and YouTube began to really take off around 2006, 2007 onwards.

Analytic Tools 58

Analytic Tools Research Software Technology Data Visualization 58

Gainsight

OCTOBER 22, 2020

A noticeable trend reveals that product, like customer success, relies on every part of the organization to deliver outcomes. Founded in 2006 by Brian Halligan , Chief Executive Officer, and Dharmesh Shah, Chief Technology Officer, Hubspot is headquartered in Cambridge, Massachusetts, with offices and customers worldwide.

Feedback Software 52

Feedback Software CTO User Testing Customer Feedback 52

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. It began before the whole social web took off in 2003, and as things like Facebook, Twitter and YouTube began to really take off around 2006, 2007 onwards.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. It began before the whole social web took off in 2003, and as things like Facebook, Twitter and YouTube began to really take off around 2006, 2007 onwards.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

Usersnap

SEPTEMBER 27, 2022

That, combined with understanding user and customer feedback , has made devs more important than ever within a business. Test Reports and Analytics. Tracking test patterns and gathering insights for future QA initiatives is key during QA testing and bug tracking. And that’s incredible. Retrieval and storage.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Multimedia processing, however, can quickly send the end-user experience south. Key Considerations and Best Practices.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step. Do they offer an alternative?”

User Testing 86

User Testing Research Software Data Visualization Feedback Software 86

Sachin Rekhi

JULY 29, 2015

I arrived at what I call my financial stack based on conversations with friends, colleagues, experts, as well as my own research. I started using ING Direct for my checking and savings account back in 2006. After 2006 I spent a few years "chasing interest rates" for my savings account. Learn more: Personal Capital.

Reporting Tools 60

Reporting Tools Data Visualization Research Software Feedback Software 60