2007 Events Startups User Testing 
Andrew Chen
FEBRUARY 26, 2024
This is advice I’ve been giving to people for years, and it’s shaped by my own experience — after all, I moved to the Bay Area in 2007 and it completely changed my life. Why were there so many consumer successes in the Bay Area but not elsewhere? I knew exactly 2 people, and that was it.
Intercom, Inc.
NOVEMBER 14, 2019
As a brand new company, you might engage in plenty of initiatives that are inherently un-scalable – because there’s no better way to nurture customer love than through a personal relationship. It’s time to start thinking about retention at scale and bring onboard a customer success team. Why you need a customer success team.
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Andrew Chen
JANUARY 9, 2020
Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?
Intercom, Inc.
MAY 1, 2018
Convincing potential users to sign up for your product isn’t easy. The latest batch of billion-dollar companies are built on high customer retention. They help their users be successful, and that means providing great onboarding. I’ve been working with my co-founders since 2007-2008. This was around 2010.
Userpilot
AUGUST 29, 2022
These tools are complimentary to your product or service meant to draw in potential customers. It helps you raise brand awareness with potential customers, generate leads, improve SEO and build customer love. Users are usually problem-aware but don’t yet know they need a solution like yours.
Bain Public
MARCH 20, 2021
Interested in having me speak or attend an event? FITC Toronto 2008, Canada FITC Toronto 2007, Canada Flash Belt 2007, Minneapolis, U.S. Flash Forward 2007, Boston, U.S. Interested in having me speak or attend an event? I share my passion for product through workshops, published articles and speaking engagements.
Andrew Chen
JANUARY 9, 2020
Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?
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