Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. The best user retention tools…for you?

Analytic Tools 88

Analytic Tools Feedback Software User Testing Data Visualization 88

UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Im looking at you, in-house enterprise solutions. As a result, it often becomes easier to defend a solution whose benefits are visible in the short term but may prove less suitable in the longterm.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. I can’t say that’s the root cause, but they also they did a good job of building tools for the supply side to engage the supply before they had robust demand.

Analytic Tools 189

Analytic Tools Reporting Tools User Testing Data Visualization 189

Userpilot

SEPTEMBER 20, 2021

It might seem ludicrous how many SaaS apps you can try for free these days. Product-led growth is a popular SaaS go-to-market strategy that uses the product itself to drive customer acquisition, activation, conversion, and retention. It’s called product-led growth.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

Userpilot

DECEMBER 15, 2021

Long story short: every little interaction a customer has with your brand counts (and you can track this with user behavior analytics software !). Engages with your onboarding in-app flows. 17 conversion metrics you should be tracking in your SaaS in 2022. So what exactly are micro-conversions and macro-conversions?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Sachin Rekhi

JANUARY 26, 2010

As many of you know, I'm a big proponent of open platforms and have spent much of my career designing, building, or leveraging open platforms and APIs. While we have seen explosive growth in social platforms over the past several years, I believe they are still very early in their history. Look for this to launch in 2010.

Data Visualization 60

Data Visualization Analytic Tools User Friction Customer Experience 60

Userpilot

MARCH 25, 2022

There are also some other methodologies that testing tools can easily handle. You can also use product analytics tools like Userpilot. What is message testing in SaaS? Your conversion rates will suffer if the language you use doesn’t resonate with customers or help them identify you as a solution.

User Testing 98

User Testing Product Research Messaging Testing 98

UX Planet

APRIL 12, 2024

Typically, and I remember interviewing for these roles in 2009/2010, the hiring manager would typically ask me: would you consider yourself a generalist, or do you specialize in particular field. The expectation was essentially for the professional to be able to be a “Swiss Army knife” of the Design world. Full Stack Product Designers.

Research Software 111

Research Software Analytic Tools Feedback Software User Testing 111

UX Studio: Product Management

JULY 12, 2021

Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. We have experience in completing eCommerce website design from scratch as well as UX research services for eCommerce platforms, which gives the team a unique skill set when working with our partners.

Research Software 93

Research Software Data Visualization Feedback Software Analytic Tools 93

Melissa Perri

MAY 5, 2016

Watching and waiting for the numbers to go up in Google Analytics, only to be let down again. It was so ripe with assumptions: “Do our customers want to hear about what are celebrities are up to directly in our platform? A week after that we found a different solution that increased clickthrough rate threefold on our products.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

Arkenea

JANUARY 21, 2025

Arkenea is a trusted, exclusively healthcare-focused software development firm with 13+ years of experience. Also, coding plays a crucial role in health analytics and research. Types of EMR Coding To appreciate the intricacies of EMR coding , it is essential to understand the different types of coding systems used in healthcare.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Data Visualization 52

Sachin Rekhi

FEBRUARY 15, 2009

So are you thinking about adding a virtual economy to your app or website? million completed offers per month across hundreds of apps and websites. They are aggressive about winning your business and have obtained a lot of high profile Facebook and MySpace applications on their platform. They are definitely worth a look.

Analytic Tools 60

Analytic Tools Research Software Startups Product Research 60

Mixpanel

FEBRUARY 29, 2024

That was a direct quote from the community when we released Warehouse Connectors last year, showing a commonly-held concern about the limitations of product analytics. We can now take advantage of augmenting our profile and event data with information from back-end systems that our traditional tracking does not cover. Try it for free.

Data Visualization 69

Data Visualization Events Analytic Tools Reporting Tools 69

Mixpanel

FEBRUARY 24, 2022

It really changed the way we started collecting and taking insights from data from our apps and websites. We would all be still using Google Analytics and its vanity metrics. Thanks to the Mixpanel of 2009, it’s now inconceivable to not collect first-party data and make decisions with it. Operational analytics: Data in action.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Reporting Tools 59

Mixpanel

JANUARY 14, 2019

Retiring the report is a bittersweet moment for many of us here, but a necessary step to deliver more advanced analytics capabilities to our customers. Trends was Mixpanel’s very first report, dating back to 2009, and the original ancestor of Segmentation and Insights. It answered literally millions (35.3 De-risking the change.

Data Visualization 45

Data Visualization Reporting Tools Customer Feedback Analytic Tools 45

The Product Coalition

MARCH 4, 2024

Photo by Dima Solomin on Unsplash In the vast realm of digital communication, few platforms have left as indelible a mark as WhatsApp. Its journey from a modest messaging app to a global giant in instant messaging has been nothing short of remarkable. In June 2009, Apple introduced the push notifications. in California.

Analytic Tools 145

Analytic Tools Customer Experience Data Visualization User Testing 145

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. Teams are praised whenever they release a new feature (or product) to their customers.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Mixpanel

APRIL 20, 2023

They’re tools to express ideas. By evolving the brand, our efforts across product, design, marketing, sales, partnerships, support, and community are enhanced by unified tools and flexible systems that allow us to build together. Why does analytics matter? These are essential elements of a brand. Brand is behavior.

Branding 93

Branding Data Visualization Analytic Tools Feedback Software 93

UX Planet

FEBRUARY 22, 2024

Sometimes, reading a heartfelt “This app helps me stay connected to my family!” Designers can cleverly orchestrate entire journeys through websites or apps, leading us through paths designed to optimize metrics, not empower our free choices. Propose tools like design systems and advocate for user-focused product roadmapping.

Data Visualization 98

Data Visualization UX User Testing Research Software 98

Business of Software Conference

JUNE 11, 2021

Dharmesh has been a frequent speaker at Business of Software over the years. Your long-term success will be defined by the “systems thinkers” Most things are learnable skills both at a company level and an individual level. To The Talk Page – Notes, Slides, Transcripts… Building a big ass software business – 2011.

Analytic Tools 59

Analytic Tools Customer Feedback Data Visualization Customer Experience 59

Business of Software Conference

NOVEMBER 19, 2019

In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Business of Software Conference

JULY 6, 2020

Thompson is also co-founder and CEO of Relate, an intelligent platform that helps people be better versions of themselves. Previously, in 2009, he co-founded Evidity, a healthcare data analytics firm serving the physician market. So heavy on the technology but pretty heavy on the people sign the service side as well.

User Testing 52

User Testing Healthcare Customer Experience Analytic Tools 52

Business of Software Conference

SEPTEMBER 3, 2019

How does a bootstrapped software company effectively market especially when its founders despise (and, in fact, suck at) sales and marketing? They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. Now, we are a systems management solution. Upcoming Events.

Marketing 40

Marketing Analytic Tools Research Software Technical Review 40

The Product Coalition

AUGUST 25, 2023

I mentioned KISS and Elton being 70+, and I couldn’t write about music legends, without the late Tina Turner who 69 at her final concert in 2009, she sure was still rolling then. That’s the likes of data engineering, modelling and analytics engineering teams. Laugh a little more Rockstars are known for having fun right?

Analytic Tools 142

Analytic Tools Data Visualization Customer Experience Product Research 142