Sachin Rekhi

MAY 7, 2022

His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. The concepts the methodology describes, from hypothesis testing, to MVPs, to pivots, have become common vernacular in startup circles. A bad plan is better than no plan." Plans Matter.

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Weak Development Team Reporting Tools Advertising Startups 112

Intercom, Inc.

MAY 1, 2018

Convincing potential users to sign up for your product isn’t easy. The latest batch of billion-dollar companies are built on high customer retention. They help their users be successful, and that means providing great onboarding. Most specifically, the industry came up with this beautiful idea of A/B testing.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

The Product Coalition

JUNE 25, 2019

Do co-located teams truly perform better? I’ve been personally told that all the research points to that. But having experienced both poorly performing, co-located teams as well as high performing distributed teams, I wanted to take a closer look at some of the research as well as experiences of others.

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Weak Development Team Research Software Customer Experience Leadership 85

BrainStation Product Management

JULY 20, 2018

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. Erikkson, 2011. What is Product Management?

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Technical Review User Testing Product Management Product Manager 68

UX Studio: Product Management

SEPTEMBER 16, 2021

Unless you have design companies’ recommendations from your friends or colleagues, it might be challenging to choose a trustworthy company that will fit your needs. . We are ready to help you with any design and research challenges you might have. . There are over 104 million Google results for the “ design studio Berlin” query.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. Erikkson, 2011. Speak to a Learning Advisor. Communication.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

Tyner Blain

SEPTEMBER 18, 2023

It is important to not describe a situation as self-evidently bad , but rather to reshape your framing to discuss the problem which attends. We don’t want our teams to operate with a lack of clarity, we want them to operate comfortably with a lack of certainty.

Customer Experience 52

Customer Experience User Testing Research Software Weak Development Team 52

Product Innovation Educators

DECEMBER 18, 2023

How product managers can create authentic demand Today we are visiting the topic that is at the heart of this podcast—creating products customers love. In 2011, he founded Flashpoint, a first-of-its-kind deliberate innovation studio, to develop formative leaders and exceptional technology startups.

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Research Software Weak Development Team Startups Books 108

Mixpanel

OCTOBER 6, 2023

In my 10 years of working with big data and partnering with thousands of different customers across nearly every industry, I’ve seen many data warehouse projects fail. Sometimes teams fall short of getting pipelines tied together and running, sure. The only thing that matters in software is the experience of the user.”

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

MARCH 5, 2021

With a free trial, your users get a test ride of your product with a low barrier to entry. “No Whether you decide between 7 or 14 depends on how long you think it takes for your users to hit their ‘Aha! This works until word spreads like wildfire and you have more people in your free trial than paying customers.

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User Testing Data Visualization Customer Experience Customer Feedback 98

The Product Coalition

AUGUST 1, 2019

all on a foundation of user focus.” The few widely-available definitions This is the closest thing to a widely accepted definition of a Product Manager This Venn diagram from Martin Eriksson’s 2011 blog post is one of the most frequently cited definitions on any piece which explores the nature of the Product Management role.

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Definition Data Visualization Product Management Product Manager 60

Intercom, Inc.

OCTOBER 1, 2020

Once you start talking to customers and they start buying your product on the basis of what’s coming around the corner, you’re starting to lose a lot of agility. It’s tricky to successfully coordinate a customer-facing roadmap. Getting this right allows your teams to work in lockstep together.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Once you start talking to customers and they start buying your product on the basis of what’s coming around the corner, you’re starting to lose a lot of agility. It’s tricky to successfully coordinate a customer-facing roadmap. Getting this right allows your teams to work in lockstep together.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Arpit Rai

OCTOBER 29, 2019

Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. In B2C, it is quite likely that you are an end user of your product (think PMs in Ola, Swiggy etc.). In B2B, you’re not always the primary user of your product.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Business of Software Conference

JULY 20, 2020

Do you empower small, agile teams? So, as a business begins to discover its business model, its product market fit it begins to enjoy the recipe for success or, more specifically, its leaders do. So direct to consumer. You can’t go direct to consumer. Are there resources available for little bets? Upcoming Events.

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Weak Development Team Reporting Tools Research Software Data Visualization 75

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Less than a year later, Drata was launched.

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Reporting Tools Data Visualization Software Review Technical Review 211

Business of Software Conference

OCTOBER 29, 2018

Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team.

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Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Arpit Rai

OCTOBER 29, 2019

Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. In B2C, it is quite likely that you are an end user of your product (think PMs in Ola, Swiggy etc.). In B2B, you’re not always the primary user of your product.

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

UX Studio: Product Management

FEBRUARY 26, 2019

It will introduce the top UX agencies here and shamelessly put our team on the list as well. Most famous for their innovative work and the love of prototypes, Ideo provides diverse teams with designers, engineers, and researchers to a project. The team also holds trainings and workshops. The Top UX Agencies. Ideo website.

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UX Data Visualization Research Software Analytic Tools 80

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

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Reporting Tools Analytic Tools Customer Experience Technical Review 160

Mind the Product

JANUARY 17, 2017

At that time in London – we’re talking 2011/2012 – it was, dare I say, a bold step to leave a full-time, good product position to go freelance. Caveat complete – on with the research! One of the areas that caught my attention was flow theory, developed by Mihaly Csikszentmihalyi. Find Your Flow.

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Product Management Product Manager Product Research Consulting 70

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

You want to do some research regarding the industry, company, team and the role before the actual interview—get this done quickly as there are many more important things to focus on. My advice here is to be transparent with your skills and experiences and walk them through your plan to address your weaknesses if any.

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Technical Review Customer Experience Technical Advisors Research Software 40

Business of Software Conference

JULY 26, 2016

Mikey Trafton: How To Manage Your Badass Team. Bethany Pagels-Minor: The Many Flavors Of Agile – What’s The Right One For Your Team? Shawn Anderson & Shane Corellian: Alternative Marketing, or “Oops I Did A Marketing” Ayat Shukairy: Why “Customer First” Fails & What To Do About It.

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Weak Development Team Data Visualization Customer Feedback User Testing 70

Business of Software Conference

MAY 15, 2019

And far from being a company that was going to deliver a whole bunch of customers who were going to be innovative adopters the likes of people who buy Apple products, actually where 3G had to play in the end was with cheap voice for effectively ‘chavs’ is the way they called it. Again pre any sort of touchscreen devices that went consumer.

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Research Software Technology User Testing Fractional CTO 55

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. And then in 2010, we got our first customer. In 2011 we raised money.

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Feedback Software Weak Development Team Customer Communications Customer Experience 59

Pragmatic Marketing

FEBRUARY 17, 2017

Revenue marketing is the combination of strategies, processes, people, technologies, customer focus and results that does the following: • Drops sales-ready leads into the top of the funnel • Accelerates sales opportunities through the sales pipeline. Lead Generation: Bad Leads to Sales, Quicker. What Is Revenue Marketing?

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Marketing Reporting Tools White Paper B2B 70

Intercom, Inc.

APRIL 26, 2018

His best-selling book Hooked explores how to design habit-forming products, and you can keep up with his writing and research at NirAndFar.com. I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Short on time?

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Intercom, Inc.

OCTOBER 29, 2020

Here are a few quick takeaways: Focus on your customers. Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. Make it easy for customers to talk to you, and vice versa.

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Feedback Software Research Software Reporting Tools User Testing 209

Userpilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. This supports premium pricing and customer loyalty. What is the Blue Ocean Strategy?

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Analytic Tools Data Visualization Feedback Software User Testing 71

Business of Software Conference

MARCH 30, 2021

There was only one team member brave enough to take him on. He wasn’t doing a bad job at all, Kirk Baillie. So can I start with the most memorable in a bad way? which was way back in 2011, I think and we were running a conference in Boston. Greg Baugues, Manager & Developer Community at Twilio.

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Feedback Software Weak Development Team Events Customer Experience 52

Userpilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. This supports premium pricing and customer loyalty. What is the Blue Ocean Strategy?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

MAY 17, 2018

In short, JTBD is a research process that helps uncover a customer’s motivation for buying your product – the “job” your product is“hired” to complete. Today, Bob is President and CEO at The Re-Wired Group , a consultancy that’s helped develop more than 3,500 products and services. Short on time?

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User Testing Customer Experience Reporting Tools Research Software 202

Amplitude

SEPTEMBER 19, 2019

And Amplify has something for more than just PMs—our speakers come from a host of backgrounds including growth marketing, engineering, and customer experience. In her time at Slack, she took the company from 500K daily active users to 5M daily active users. And, in 2011, he founded Zoom. Merci Grace.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. If there’s customer adoption , developers generally will come. Measuring platform success is complicated.

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Business of Software Conference

NOVEMBER 19, 2019

How do you motivate and lead a team when the future is uncertain? I will talk about managing through good times and bad times so don’t worry there will be good times before I get to the bad stuff. Being British we like a bit of bad news. But my personal journey is a developer to CEO. We had high relevance.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. You’ll meet some of our customers, including Wayne Stewart from Atlassian and Brian Lederman from Coda, as they explore the ways Intercom is helping them scale their businesses.

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Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

AUGUST 23, 2018

I’ll tell you some things I learned so far while putting together the Product Design team at Intercom – which is a tricky thing to start. I’ve worked with some of the best design teams around, and let me tell you: the truth is that behind closed doors, every one of them was a shitshow. Our shared delusion. What do I mean by that?

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