Gainsight

MAY 7, 2020

to learn and make the customer feel heard) or positive feedback (e.g., Since we’ve had surveys integrated into Gainsight since 2013 and given our recent launch of our Experience Center , with rich sentiment analytics, many companies are consolidating all of their survey workflows (e.g., for advocacy or expansion).

Analytic Tools 59

Analytic Tools Customer Communications Feedback Software Customer Experience 59

UX Studio: Product Management

DECEMBER 7, 2022

UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. Collaborating closely with their clients and teammates, their mission is to have a positive impact on people’s everyday lives. Product Vision & Strategy. Among research needs, they cover: . UX/UI Audit . Market Research.

User Testing 52

User Testing Research Software Product Research UX 52

Gainsight

JUNE 3, 2019

We created the Pulse Customer Success Community in May of 2013 with our first Pulse conference. The nurturing was simply good community-building—creating a forum that fosters common vision, shared authenticity, and mutual trust. I reply back, “The secret is our enterprise clients want to belong as much as anyone.

User Testing 45

User Testing Customer Experience Enterprise Events 45

Userpilot

FEBRUARY 17, 2021

Topics: Positioning to scaling success, Building a PMM team for success, Cross-functional collaboration, career development, Demystifying Segmentation, Research & Testing, Hired as a Remote PMM, In-Product Engagements – Lead Customers to the Aha! Each day has its own theme and presentations. When : April 22, 2021 Where: etc.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Sachin Rekhi

FEBRUARY 16, 2020

I instead define a product manager as driving the vision, strategy, design, and execution of their product. Vision: Vision Narrative. Most product managers realize that defining a compelling vision for their product is a core responsibility of their role. Vision: Product Walkthrough.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

FEBRUARY 6, 2020

And so in 2013, the marketplace launched Udemy for Business with an eye on acquiring corporations alongside the nearly two million learners they had at the time. Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Business of Software Conference

JANUARY 6, 2020

Working there and going through the growth of Boomi and then working at Dell I lived the pain that Guru now solves and so left and started Guru in 2013. So you know a lot of what I’ll talk about and when I talk about hype I’m talking about in the context of enterprise software and kind of going through various hype cycles.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

UX Studio: Product Management

JUNE 12, 2018

Our vision is to create products that satisfy client and user needs, but we also strive to do this in an ethical way. We also understand that Facebook, after all, is a profit-driven enterprise. In a 2013 FB post , one of their researchers wrote that they identified “ clutter ” as the main problem. The purpose of this article.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100