Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. For us, that first fit was with growing sales teams.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Coalition

FEBRUARY 28, 2019

I joined Splitwise in 2013 as employee #2, in an entry-level generalist role. What do you use to help yourself and your team stay on track? The Splitwise mobile team uses Github quite heavily. This helped me develop intuitions about our users, their needs, and our product’s strengths and weaknesses.

Finance 60

Finance Weak Development Team Banking Customer Experience 60

BrainMates

SEPTEMBER 18, 2019

It’s heart-breaking that, after all the effort that goes into developing and launching a new Product, from so many different people, 40% of product launches fail. Among his other achievements Kent founded a tech startup in the USA with 2 employees and then grew and scaled it to a global team of 60 in 3 countries before a successful exit.

Product launches 49

Product launches User Testing Weak Development Team Product Research 49

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. Josh: I had the idea in October 2013 and launched it mid-November. I’m not a good developer, but I know enough to sort of be dangerous. Hard conversations ensued. So, I wanted to have paying customer feedback as soon as possible. Was that the result of this process?

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Intercom, Inc.

FEBRUARY 18, 2020

Frameworks have drastically improved the capabilities of small teams to produce amazing experiences for people in very short periods of time. We have a small but really great infrastructure team who help maintain fast development environments. There was a time when you couldn’t do anything serious without jQuery.

Construction 221

Construction Engineering Framework Weak Development Team 221

The Product Coalition

NOVEMBER 25, 2019

You might be working on something like updating the company’s privacy policy, or collaborating with a UX team on a new product. You’ll also be meeting people from other disciplines, like Software Development, Product Marketing , Operations, etc. Getting to know interesting people is never a bad thing! But what does this mean?

Analytic Tools 78

Analytic Tools Weak Development Team Naming Certifications 78

The Product Coalition

MARCH 22, 2021

These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. The company has 14 partners, and at any point in time, each one curates a separate project with its separate team. and Facebook.

UX 96

UX Research Software Feedback Software User Testing 96

Izenda

JUNE 17, 2019

In 2013, during the third quarter of Super Bowl XLVII, something happened that had never happened at a super bowl before: the power went out. It’s often lumped in with “poor-planning skills” and “control issues.” Think about the technical product’s development life cycle. And for fans, the worst part was no football.

Product Research 64

Product Research Product Management Product Manager Feedback Software 64

UX Studio

APRIL 6, 2023

UX studio is a web designing company founded by Dávid Pásztor in 2013. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

UX studio is a web designing company founded by Dávid Pásztor in 2013. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

The Product Coalition

MARCH 8, 2019

Last week, after many months of development, I was happy to launch Haystack into the world finally. Quick Background on Product Hunt Product Hunt was created in 2013, and was made to be a place for people to share cool new products with each other (hence the ‘hunting around’). We ended the day in 8th place, which isn’t bad at all!

Feedback Software 60

Feedback Software Technical Review Software Review Systems Review 60

UX Studio: Product Management

SEPTEMBER 16, 2021

UX studio was founded by a UX design ambassador and TEDx speaker, David Pasztor, in 2013. As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. It offers product strategy, design, and development services.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

MARCH 22, 2021

TL; DR. Product marketing is different compared to general marketing in that product marketing teams know all the technical details of your SaaS product and communicates it through launch, feature announcements, white papers, and other mediums. With Userpilot, you can run experiments without having to call a developer for assistance.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. The team has grown quite a lot, but it’s still tiny: we’re now close to 40 people in 13 different countries. From day one, when we launched Close in January 2013, we wanted to own Close.com.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

The Product Coalition

JUNE 25, 2019

In February 2013, Marissa Mayer, the new CEO of Yahoo, decided to put an end to remote work at the company. Do co-located teams truly perform better? Some of the Research There have been a number of studies that have taken a look at co-located and remote teams. That is why it is critical that we are all present in our offices.”

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

Modus Create

JULY 1, 2020

I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. Initially, they didn’t want to schedule an appointment for weeks, but when they learned how bad I was suffering, they squeezed me in much earlier. I had an idea for a feature to add to a product my team was working on.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

ProductPlan

FEBRUARY 24, 2021

Both founded in 2013, ProductPlan and Roadmunk offer software that makes it easy to build and share beautiful roadmaps. Several reviewers cite poor performance, long load times, and more that weigh down the overall experience. Their platform includes a “feedback inbox” where customer-facing teams (sales, customer success, etc.)

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

Both founded in 2013, ProductPlan and Roadmunk offer software that makes it easy to build and share beautiful roadmaps. Several reviewers cite poor performance, long load times, and more that weigh down the overall experience. Their platform includes a “feedback inbox” where customer-facing teams (sales, customer success, etc.)

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

Userpilot

JULY 13, 2021

Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. Both of these examples would increase the lifetime value of that customer , as well as take the pressure off your sales team to close new business. Speed is of the essence here. Lower support costs.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

The Product Coalition

APRIL 2, 2019

Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I started off my journey as a UI developer at PayPal Engineering Singapore. These roles gave me opportunities helped me gain exposure on how to develop web applications for users. Product Management Journey?—?Developer

Weak Development Team 60

Weak Development Team Consulting Product Management Product Manager 60

The Product Coalition

OCTOBER 6, 2020

By leading the creation and development of groundbreaking qualitative analysis products, Jared is dedicated to helping companies like Netflix, Sony, and Disney understand how their content impacts audiences everywhere. That’s Jared and his teams focus on identifying the core emotions that people use when they express how they feel online.

User Testing 146

User Testing Data Visualization Product Research Research Software 146

The Product Guy

JANUARY 8, 2019

Similar stories have inspired new product and business development frameworks , thousands of articles, and numerous books. Companies simply ship too many poor products and features. Agile is sometimes seen as a panacea to all product development problems. Enter Lean Customer Development. The So-Lala Product epidemic.

Product Research 141

Product Research Customer Experience Weak Development Team Agile 141

Intercom, Inc.

MAY 12, 2020

And perhaps more importantly, how can you develop it? There’s only really one way to develop product judgment and that’s through direct interaction with your customers. Create a safe environment for sound product judgment to develop by ensuring feedback is immediate, clear and concrete. ” What is it?

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173

Userpilot

MARCH 7, 2024

Frida Ahrenby : “I started out in sales in the TelCo industry, I started from working in one of the biggest TelCo providers in the Nordics, moving on to product management, then business development, and then a role in marketing and sales again. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Business of Software Conference

JANUARY 6, 2020

Working there and going through the growth of Boomi and then working at Dell I lived the pain that Guru now solves and so left and started Guru in 2013. I mentioned starting in 2013. spring and when things are going bad it’s an AI winter. There’s been lots of these ups and downs over the decades. I don’t know.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

UX Studio: Product Management

NOVEMBER 8, 2021

He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Since 2013, UX studio has been on a mission to help businesses create impactful product design. Our dedicated UX teams have successfully handled over 250 collaborations with clients from different industries worldwide.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Usersnap

OCTOBER 31, 2023

Lin in his book “Decode and Conquer” in 2013. Comprehend the situation Daily standups with cross-functional teams: Use these quick meetings to keep a pulse on what’s happening, what’s changed, and what’s challenging. What is the CIRCLES framework (AKA CIRCLES method) in Product Management?

Data Visualization 52

Data Visualization Feedback Software Product Research Customer Feedback 52

Mind the Product

MAY 10, 2018

According to Rohit, this was the major barrier that prompted Gaana to include transliterated search and voice assistance in nine different languages early on in the product development cycle. In a country where the median annual per capita income is only $616 (2013), pricing will always be a major barrier. Image Courtesy: Live Mint.

Feedback Software 108

Feedback Software Data Visualization Weak Development Team Customer Experience 108

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

MARCH 30, 2021

There was only one team member brave enough to take him on. He wasn’t doing a bad job at all, Kirk Baillie. So can I start with the most memorable in a bad way? So it was certainly quite a pivotal, pivotal point in the growth and development of the conference. Kirk Baillie. And they know that feeling. Kirk Baillie.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. If there’s customer adoption , developers generally will come. Measuring platform success is complicated.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Gainsight

FEBRUARY 2, 2024

As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

DECEMBER 23, 2020

Remote & Cross-functional Product teams. While remote work has made the lives of cross-functional product teams a bit more challenging according to Aditi Gupta, the trend is here to stay with fewer conflicts between departments and faster turnarounds. In 2020, several new features and UI improvements kept our developers busy.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

UX Studio: Product Management

JUNE 12, 2018

You likely work close to product development in some sort of tech company. Here, people would better understand the real price they pay for products and services of ethically poor design. This feature came up very often with the brainstorming team here at UX studio. This article seeks to contribute in two of those points.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

Userpilot

NOVEMBER 29, 2021

Making your users feel listened to will increase the possibility of receiving more feedback and reduce the chances of bad word-of-mouth. A book titled “The Effortless Experience”, published in 2013 stated that 96% of customers who have a high-effort service interaction become more disloyal. How to measure customer effort score?

Customer Experience 93

Customer Experience Feedback Software Customer Feedback User Testing 93

Business of Software Conference

JULY 26, 2016

Mikey Trafton: How To Manage Your Badass Team. Bethany Pagels-Minor: The Many Flavors Of Agile – What’s The Right One For Your Team? Alison Coward: Designing High-Performing Teams. Wade Foster: Building Operating Cadence With Remote Teams. Jane Austin: 10 Easy Ways To Irritate Your Design Team.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

PMLesson's Ace the PM Interview

MARCH 29, 2022

I strive to grow a team of data professionals and help them achieve their potential. You're trying to join a growing team or be part of a larger data team that will help coach you into bigger and better skills. Data Scientist Education Example MA in Computer Science, UCLA (2013-2018) 3.9 Let’s find out.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52