DISQO

JANUARY 22, 2015

Below are are some of the key insights we gained. When we asked open ended questions about our participants’ primary roles and responsibilities, we got responses ranging from design to interacting with customers to organizational management and strategy. I interact with our customer base as well as own a few products.

Product Research 40

Product Research User Testing Customer Feedback Product Manager 40

Gainsight

JULY 29, 2024

I’ve had many conversations with Customer Education and Customer Success leaders that have all gone something like this: “I want to educate users on my software…but we’re busy, and hiring people is expensive. You give your customers the flexibility to learn at their own pace and on their own schedule.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

DISQO

JANUARY 18, 2019

While product management executives are the innovation-focused advocates for the user in many organizations, we have found that they are often roadblocked and under-resourced. Since 2015, Alpha has conducted an annual survey of product management leaders in the U.S.,

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

DISQO

JANUARY 18, 2019

While product management executives are the innovation-focused advocates for the user in many organizations, we have found that they are often roadblocked and under-resourced. Since 2015, Alpha has conducted an annual survey of product management leaders in the U.S.,

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

Gainsight

JULY 29, 2024

I’ve had many conversations with Customer Education and Customer Success leaders that have all gone something like this: “I want to educate users on my software…but we’re busy, and hiring people is expensive. You give your customers the flexibility to learn at their own pace and on their own schedule.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your audience has extremely high expectations and you’ve got more than a million other apps competing for your users’ time and attention. As many as 69% reported being responsible for organizing customer interviews?—?an

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

DISQO

AUGUST 10, 2015

Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology. customer development, product design) and Scale (e.g., ideation, prototyping), Launch (e.g.,

Events 40

Events User Testing Product Research Product Manager 40

DISQO

AUGUST 10, 2015

Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology. customer development, product design) and Scale (e.g., ideation, prototyping), Launch (e.g.,

Events 40

Events User Testing Product Research Product Manager 40

DISQO

NOVEMBER 7, 2016

The competition was fierce and our selection criteria prioritized those who (i) made frequent contributions, (ii) garnered a readership and following, and (iii) delivered unique, high-quality, and actionable insights. Don’t forget to go back to our 2015 list and learn how much has changed since then! appeared first on Feedback Loop.

Product Research 40

Product Research Product Manager Product Management Feedback Loop 40

DISQO

NOVEMBER 7, 2016

The competition was fierce and our selection criteria prioritized those who (i) made frequent contributions, (ii) garnered a readership and following, and (iii) delivered unique, high-quality, and actionable insights. Don’t forget to go back to our 2015 list and learn how much has changed since then! appeared first on Feedback Loop.

Product Research 40

Product Research Product Manager Product Management Feedback Loop 40

DISQO

JANUARY 1, 2017

We recently surveyed more than 150 US-based digital product managers for our 2017 Product Management Insights report. When we produced our first report in 2015, product management was an ill-defined role not yet embraced across industries and company sizes. appeared first on Feedback Loop. It depends who’s listening.

Product Research 40

Product Research Data Visualization Reporting Tools Product Manager 40

DISQO

JANUARY 1, 2017

We recently surveyed more than 150 US-based digital product managers for our 2017 Product Management Insights report. When we produced our first report in 2015, product management was an ill-defined role not yet embraced across industries and company sizes. appeared first on Feedback Loop. It depends who’s listening.

Product Research 40

Product Research Data Visualization Reporting Tools Product Manager 40

DISQO

JUNE 20, 2018

Rather, they’re responsible for improving and growing legacy products with existing customers, rigid stakeholders, and technical debt. In 2015, we had 89 releases to the digital experience for Northwestern Mutual. By definition, a legacy product is already in the market and has (presumably) at least a few customers or users.

User Testing 40

User Testing Product Research Banking Customer Experience 40

DISQO

JUNE 20, 2018

Rather, they’re responsible for improving and growing legacy products with existing customers, rigid stakeholders, and technical debt. In 2015, we had 89 releases to the digital experience for Northwestern Mutual. By definition, a legacy product is already in the market and has (presumably) at least a few customers or users.

User Testing 40

User Testing Product Research Banking Customer Experience 40

Business of Software Conference

AUGUST 1, 2019

This Year: Customer Onboarding – The Key To Happy Customers. Last time: At Business of Software Conference USA 2015, Alex Osterwalder described the key steps in designing an effective organizational culture. This Year: The Feedback Loop – How To Create A Culture Of Feedback (Workshop).

Feedback Software 8

Feedback Software Research Software User Testing Product Research 8

DISQO

JULY 10, 2019

But on top of leading product initiatives, conducting user analysis, drafting product requirements and specs, developing product roadmaps, and the pressure to launch successful products, keeping up with trends can often feel like one of the least important tasks on a long list of to-dos. Inspired: How to Create Products Customers Love.

Books 40

Books Product Research User Testing Product Manager 40

DISQO

JULY 10, 2019

But on top of leading product initiatives, conducting user analysis, drafting product requirements and specs, developing product roadmaps, and the pressure to launch successful products, keeping up with trends can often feel like one of the least important tasks on a long list of to-dos. Inspired: How to Create Products Customers Love.

Books 40

Books Product Research User Testing Product Manager 40

Roadmunk

NOVEMBER 23, 2017

He’s been a part of Square’s product team since 2015 when Fastbite, the company he co-founded, was acquired. Aman spoke to Nick , our own product manager at Roadmunk, about the guide (the process of making it, how it’s used, the feedback it received, and how other teams can benefit from the same exercise.).

Product Research 40

Product Research User Testing Product Manager Product Management 40

DISQO

SEPTEMBER 25, 2019

The insights behind the innovation, from one of the most forward-thinking companies you’ve never heard of. We’re taking and breaking an idea down, and we’re wanting to make sure it has a user we’re solving for, an economic buyer, and a material problem worth solving. MedSavvy instead took a customer-centric approach to healthcare.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

The insights behind the innovation, from one of the most forward-thinking companies you’ve never heard of. We’re taking and breaking an idea down, and we’re wanting to make sure it has a user we’re solving for, an economic buyer, and a material problem worth solving. MedSavvy instead took a customer-centric approach to healthcare.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. The magic of being customer-focused is that it also energizes employees. We used the feedback to determine whether we were going in the right direction.”. To do that, Tzeng also needed data. “We

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. The magic of being customer-focused is that it also energizes employees. We used the feedback to determine whether we were going in the right direction.”. To do that, Tzeng also needed data. “We

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Split

JULY 22, 2019

I don’t want to wait six months between “I think we need this” and, “Is this okay, customer?” You Haven’t Automated The Feedback? So we do continuous delivery so that we can try something and get feedback. People are focused on the try, try, try, do, do, do, but the feedback is ad hoc. Sustainable is the Key.

Feedback Software 40

Feedback Software Analytic Tools Research Software User Testing 40

DISQO

SEPTEMBER 16, 2019

She is currently the co-founder of Custom Reality Services , a virtual reality (VR) production company whose first two projects, Across the Line (2016) and Ashe ’68 (2019), premiered at the Sundance Film Festival. Iteration in traditional product marketing is test, scientific method, evaluate, and customer discovery.

Reporting Tools 40

Reporting Tools Product Research Research Software Feedback Software 40

DISQO

SEPTEMBER 16, 2019

She is currently the co-founder of Custom Reality Services , a virtual reality (VR) production company whose first two projects, Across the Line (2016) and Ashe ’68 (2019), premiered at the Sundance Film Festival. Iteration in traditional product marketing is test, scientific method, evaluate, and customer discovery.

Reporting Tools 40

Reporting Tools Product Research Research Software Feedback Software 40

Andrew Chen

MAY 28, 2019

Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to. To listen to a podcast, a user adds the RSS feed to their podcast client (such as Apple Podcasts, Spotify, etc.), New devices made it easier to listen: Alexa launched in 2015, Google Home and AirPods in 2016.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to. To listen to a podcast, a user adds the RSS feed to their podcast client (such as Apple Podcasts, Spotify, etc.), New devices made it easier to listen: Alexa launched in 2015, Google Home and AirPods in 2016.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Intercom, Inc.

AUGUST 25, 2022

In 2010, after noticing how young people were using social media to report what was happening, he founded Storyful, the world’s first social media newswire that combined a traditional news agency with authenticated user-generated content. Who is the user of Kinzen? Liam: For listeners who don’t know, what is Kinzen?

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208