Mind the Product

JANUARY 13, 2020

Three months into a new position at AB Tasty in Paris, Yoann Grange explains how a degree in languages, a personal project, a blog post and lunch with a Twitter connection helped him to land his role. I’ve been working in digital products for 15 years and, throughout this time, I’ve found that product management has many faces.

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Onboarding KPIs Product Management Product Manager User Testing 96

Mind the Product

JULY 18, 2017

This is the first of two posts that deep dive on A/B testing, expanding on a talk I gave at Google Playtime 2016 in London. Tests can affect many teams, from customer support (who get questions from puzzled users) to CRM (who need to adapt their messaging). Penciling in QA helps to avoid embarrassing and time-consuming fixes later on.

User Testing 165

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UX Studio: Product Management

OCTOBER 1, 2022

To be honest we haven’t tried it, but we read positive feedback about it. Cons: Since it is very fresh we don’t know much about that Price: from $15 / month combined with Invision Slack “A messaging app for teams who put robots on Mars.” Slack is the most commonly used messaging app nowadays. Have I missed something?

Feedback Software 59

Feedback Software UX User Testing Customer Feedback 59

BrainMates

MARCH 11, 2020

In 2016, there were roughly 10 of us around the training room listening, making notes on printed copies of our resumes. You should customise your resume for each and every position. “I It demonstrates that the company you worked for bought into and invested in promoting you. Please stay away from Quick Apply, says Lenka.

Customer Experience 52

Customer Experience Research Software Software Review Systems Review 52

Intercom, Inc.

AUGUST 20, 2020

Alex’s projects, including founding members-only entrepreneurial community Bossbabe, have earned her some serious clout – Fast Company found her ideas so promising they named her one of their “ Top 100 Most Creative People in Business ” in 2016. Short on time? The fallout from hyperstimuli. How and why do you think this has happened?

Research Software 243

Research Software Technology Telecommunications User Testing 243

Mixpanel

OCTOBER 17, 2019

We launched the first version in 2016, but have given it a full overhaul that brings all the visualizations of the web to mobile. At your request, Mixpanel can surface segments that disproportionately contribute to conversion rates – either positively or negatively. Timing and targeting are everything in marketing.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Userpilot

JUNE 25, 2021

For product marketing, the Product Adoption Curve is key to understanding the shift in messaging that’s required to cross the chasm between early adopters and the early majority. Think of early adopters as the yuppies rocking AirPods in 2016 back when the idea of wireless headphones was anxiety-inducing. A person wearing Apple Airpods.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

I Wonder The Value

MAY 22, 2016

Even though the comment is positive, we hardly see what is the scope of the design work about each review. So I sent them a message with a lot of topics. May 28, 2016: Updated about the next post. Define requirement before contact This is to avoid too much revision. I will describe the reason why and on the next post.

Customer Experience 40

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Userpilot

AUGUST 3, 2022

Solid messaging strategies are the key to grabbing your audience’s attention and nurturing their interest in your product. But how you can create a really good messaging strategy that will support your product marketing goals? In this article, we’ll be discussing everything you need to know about messaging strategies.

Research Software 95

Research Software Feedback Software Messaging Reporting Tools 95

Intercom, Inc.

AUGUST 25, 2021

In 2016, we released a new version which featured deep customization, cross-platform compatibility, new message formats, and playful emoji support. Paul Adams , SVP of Product, summarizes the power of messaging. Right message, right time, right place. Writing our story. Des on the importance of recognizing our people.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Mixpanel

MARCH 5, 2019

In 2016, Mixpanel launched Autotrack in an attempt to solve both of these problems. Now you’re ready to dig in and do some behavior analysis or message targeting. Most codeless products do not track scroll position. You will need a software developer to build a custom solution for these.

Analytic Tools 45

Analytic Tools Data Visualization Software Review Technical Review 45

Alty

FEBRUARY 22, 2017

Here’s another kicker you may have missed – the search giant has announced its shift towards mobile-first indexing late in 2016. URLs can be easily adapted for other communicational channels including QR-codes, text messages and NFC (near-field communications). Affordable development costs.

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UX Studio: Product Management

JANUARY 8, 2021

As a digital product agency, it strives to help clients with branding, positioning, web and app development, copywriting, and information architecture. . Message us , and we will be in touch with you to arrange a consultation with our experts. Riseapps is an Estonian app design and development company established in 2016. .

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Research Software User Testing Product Research Artificial Inteligence 72

UX Studio: Product Management

SEPTEMBER 16, 2021

The value we deliver to our clients and the positive impact from our work has been recognized by Clutch, the top rating and review platform for business services providers. Message us through our contact form to book a free consultation with our experts. Is there anything we can help you with?

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Intercom, Inc.

MAY 14, 2018

Messaging: Ignore at your peril. As marketers we’re always yearning to understand how consumers want to engage, and increasingly, that’s through the personal, real-time, device-agnostic medium of messaging. 10 minutes: The average daily time US consumers spent in a messaging app in 2017 was 10 minutes, up 15.2% Engagement.

User Testing 223

User Testing Research Software Artificial Inteligence Marketing 223

Business of Software Conference

FEBRUARY 16, 2021

5:02 James Avery, Kevel: And then so that, that gets up to like, 2016 17 we hadn’t raised any more money, we got back to profitability. So, like, in 2016 17, like, we closed like Ticketmaster and Bed Bath and Beyond, and wow, all these, like, large customers, and realize that we really had a big opportunity. until people scream.

Feedback Software 59

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Intercom, Inc.

APRIL 22, 2019

Rick : That shift came about around 2016. I imagine you guys have gotten positive feedback on that. Kaitlyn : It sounds like you really focused in on sales to start, but Guru today really seems to have expanded to think intentionally about marketing, sales, support and success teams as revenue teams. We started to realize two things.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. This is followed by lead generation and the formation of positive user experience. Personalize emails and other messages.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mixpanel

OCTOBER 17, 2019

We launched the first version in 2016, but have given it a full overhaul that brings all the visualizations of the web to mobile. At your request, Mixpanel can surface segments that disproportionately contribute to conversion rates – either positively or negatively. Timing and targeting are everything in marketing.

Data Visualization 11

Data Visualization Analytic Tools Reporting Tools Customer Experience 11

Intercom, Inc.

MAY 16, 2018

In the new world of SaaS, marketing should be involved at every stage of the funnel, from the first point of contact (your website) to the decision to purchase (the page users enter their credit card information), as well as ongoing product education (docs, demos, messages and webinars). But marketing had to get people to that bridge first.

Product Marketing 223

Product Marketing Marketing Strategy Customer Experience 223

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. How did you get yourself into that position? Then, if they’ve invited a couple people, have they exchanged any messages?

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. These were painstakingly thorough with tables full of dialog copy, error messages, and more. Elon Musk has put out some of my favorite product vision walkthroughs.

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Userpilot

SEPTEMBER 15, 2023

Get feedback on different messaging and ads to find which resonates. Messaging and ad testing Messaging and ad testing evaluates and validates different advertising messages, visuals, and formats to determine which resonates most effectively with your target audience. An example pricing survey powered by Userpilot.

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User Testing Feedback Software Product Research Analytic Tools 95

Alchemer Mobile

APRIL 24, 2018

In 2016, it handled 17.6B As a LastPass PM, my work positively affects the lives of millions of users every single day. Emerging trends every PM should know. Little-known features they shipped that made a big difference. Ny Vo of Venmo. App Name: Venmo. Description: Venmo is the popular mobile payment app. in financial transactions.

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User Testing Customer Experience Artificial Inteligence Naming 203

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 If I miss something in a Slack message, it’s kind of not a big deal. They want messaging. million apiece.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Gainsight

JUNE 18, 2020

Doug knows what it takes to respond to industry disruption—and how to emerge better positioned for success than ever. At a prospect session in 2016, I went through the Customer Success Maturity Model exercise with my Gainsight Account Executive. Nick: Doug, it’s great to be talking with you today.

Customer Experience 52

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Userpilot

AUGUST 27, 2020

The term was coined by Bangaly Kaba during his time leading on growth at Instagram between 2016 and 2018. Maybe your positioning intimidates them and makes them think your product is not quite for them. This is typically because the current product positioning or experience has too many barriers to adoption for them.

Analytic Tools 72

Analytic Tools Customer Experience User Testing Customer Feedback 72

Userpilot

DECEMBER 17, 2021

You can also use in-app messaging to prompt these upgrades. In fact, a 2016 study showed that more than a third of providers use this pricing model so it’s clearly favored by many SaaS companies. If the customer has a positive experience and adds multiple team members to their plan, you’ll make more money on that contract.

Research Software 92

Research Software User Testing Strategy Customer Experience 92

DISQO

DECEMBER 22, 2017

Design sprints rose to prominence after partners from GV (formerly Google Ventures) published Sprint in 2016. By running a design studio, the company tested different messaging and framing with couples. “A Designers are in the most ideal position to stay up to date with best practices, and so should have the autonomy to experiment.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

Design sprints rose to prominence after partners from GV (formerly Google Ventures) published Sprint in 2016. By running a design studio, the company tested different messaging and framing with couples. “A Designers are in the most ideal position to stay up to date with best practices, and so should have the autonomy to experiment.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

Design sprints rose to prominence after partners from GV (formerly Google Ventures) published Sprint in 2016. By running a design studio, the company tested different messaging and framing with couples. “A Designers are in the most ideal position to stay up to date with best practices, and so should have the autonomy to experiment.

User Testing 40

User Testing Product Research Customer Feedback Data Visualization 40

Business of Software Conference

FEBRUARY 10, 2020

And when you think about not just my dad being an immigrant but also being born in the 50s what was some of the messages that were told to be with our born in the 50s and 60s because it’s very different than what’s told to us today as millennials. So I said All right let’s make this happen.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Andrew Chen

NOVEMBER 1, 2018

If you positive terms (New+Reactivated) are smaller than your negative terms (the number who become Inactive) then you stop growing, and you get negative. Above: To do this, I advocate that we look at two key loops: Acquisition loops, which power the positive term for New. In 2016, the star rating on Uber’s rider app was low.

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Onboarding KPIs Feedback Software User Testing Data Visualization 111

Business of Software Conference

MARCH 11, 2020

And then I’ve really only started companies as a byproduct of I have an obsessive personality and I channel that in a positive area which is like I’m obsessed with learning and getting better. That’s why we started at the end of ‘14 and we didn’t launch our product commercially until April of 2016. ML : Really.

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Business of Software Conference

NOVEMBER 26, 2018

And in the summer of 2016 we were still writing code and in the summer of 2017 we were still writing code, although there are quite a few more of us at that point. So, and doing it quarterly might fatigue people to see that same message constantly. These are hyper ambitious, super intelligent engineers. Rahul Vohra: Sure. Yeah, 10,000.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Product Talk

FEBRUARY 8, 2017

Productized 2016 – Lisbon, Portugal. In 2016, a lot of this now sounds obvious, but for those of us that were building products in the late ‘90s and early 2000s, we used to have to fight to run usability studies. Why You Aren’t Learning As Much As You Could From Your Experiments. Windows ME. Full Transcript. It doesn’t matter.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. New devices made it easier to listen: Alexa launched in 2015, Google Home and AirPods in 2016. From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93