Melissa Perri

MAY 5, 2016

And it’s not something you build only once, and then consider the job done.” - Yevgeniy Brikman, Y Combinator, 2016 Confusing, yes? This team was still releasing components in small batches, but those batches were complete with beautiful design and a more holistic vision. In fact, the MVP doesn’t have to be a product at all.

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User Testing Feedback Software Research Software Customer Experience 120

Amplitude

MARCH 30, 2017

We’ll look at this phenomenon in three of the biggest names in the history of tech: IBM, Xerox, and Apple itself (circa 2017). You know a product has penetrated the market when the name of the product becomes the a generic trademark. IBM and the fear of cannibalization. Xerox’s copy monopoly.

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Research Software User Testing Product Research Banking 67

Roadmunk

APRIL 17, 2018

In 2016, Sanette joined Vox Media as the design lead for their first ever innovation team. My name is Sanette Tanaka Sloan and I am a Senior Product Designer on our audience team here at Vox Media. We’re talking about the year of 2016.) Our featured guest is Sanette Tanaka Sloan , Senior Product Designer at Vox Media.

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Reporting Tools User Testing Research Software Product Research 53

Intercom, Inc.

APRIL 22, 2019

Rick : That shift came about around 2016. There were 68 different systems that they were using, from notepads to wikis to Google Drive folders to a SharePoint site, to you name it. Our product vision is, “The knowledge you need to do your job should find you when you need it.” We started to realize two things.

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Customer Experience User Testing Analytic Tools Feedback Software 156

Gainsight

JULY 7, 2021

Plus, it wasn’t often that someone starting a SaaS company in Phoenix, Arizona got to hear from the likes of SaaS all-stars such as Aaron Levie, Tien Tzuo, Neeracha Taychakhoonavudh, Bill Binch, Bernie Kassar, Kia Puhm, Byron Deeter, Roger Lee…and some guy named Nick Mehta. Creative Themes Help Drive Engagement.

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Feedback Software Customer Experience Technical Review User Testing 45

UX Studio: Product Management

SEPTEMBER 12, 2021

This is when Facebook auto-tags your photos with friends’ names. The first-ever beauty contest judged by robots that used the most advanced machine-learning technology available in 2016. They made names and photos front and center on the platform. People with foreign-sounding names and black people were more likely rejected.

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Research Software Data Visualization Reporting Tools User Testing 137

Mind the Product

APRIL 16, 2020

Fast forward to 2016 when I joined HSBC in Hong Kong and repitched the idea in my first week of working there – then, the timing was great. The pitch went well and I was assigned a budget plus a single resource in a graduate named Venus (aka ‘the navigator’). Conclusion.

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Weak Development Team Banking Customer Experience User Friction 134

Intercom, Inc.

JULY 4, 2018

Big clients end up dictating the roadmap, there’s no product vision, and your product quickly turns into incoherent bloatware. No wonder marketing has a bad name in the tech industry. For example, when we launched our help center, we initially promised it in April 2016, then July, then September. Product-first contrasts this.

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Marketing User Testing Customer Experience Messaging 191

Intercom, Inc.

OCTOBER 27, 2022

From there, I met the guy at efounders, the famous startup studio specializing in SaaS, and I worked with them in 2014 and ’15, I did some events in the meantime, and in 2016, I did a big one in France and also launched it in Sydney. The bigger vision is to focus on customer onboarding, mostly for SaaS.

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Technical Review Software Review Systems Review Data Visualization 118

Intercom, Inc.

JULY 4, 2018

Big clients end up dictating the roadmap, there’s no product vision, and your product quickly turns into incoherent bloatware. No wonder marketing has a bad name in the tech industry. For example, when we launched our help center, we initially promised it in April 2016, then July, then September. Product-first contrasts this.

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Marketing User Testing Customer Experience Messaging 165

Amplitude

SEPTEMBER 19, 2019

Since launching in 2016, WiP has grown to 5,000 women worldwide. Prior to joining Burger King, Marcelo support Coca-Cola and Powerade’s global marketing campaigns in the 2016 Olympics. Eight years later, Safi was named the 2008 Biotech/Pharmaceutical Entrepreneur of the Year by Ernst & Young. Justin Bauer.

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Feedback Software Fractional VPE User Testing Data Visualization 8

Userpilot

SEPTEMBER 15, 2023

Testing these wireframes is paramount because it allows you to validate your vision early on. Tesla In 2016, Tesla embarked on an unconventional journey of purchase intent testing. Tinder Choosing the right name for a product or service is more than just a creative endeavor; it’s a crucial step in brand identity and positioning.

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User Testing Feedback Software Product Research Analytic Tools 91

Intercom, Inc.

JULY 21, 2022

Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? Rachel Hepworth: We knew we wanted to build the team because we’d already done enough in 2016, mostly before I joined, to know there was value there. The vision?

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Download Feedback Software Data Visualization Customer Experience 215

The Product Coalition

FEBRUARY 21, 2023

But as we rush to incorporate user feedback, it’s worth remembering that a number of successful products, such as Sony Walkman , Post-it notes , and Viagra to name a few, were developed, released, and reached initial success without focused end-user feedback. This genesis has resulted in numerous successful products.

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User Testing Customer Feedback Customer Experience Development 124

Intercom, Inc.

JULY 9, 2020

In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO. You can follow me on Twitter, on @Kevin_Indig, or you can just find me on LinkedIn by looking for my name.

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Analytic Tools Research Software Data Visualization Technical Review 199

Bogdan Coman Says

JULY 16, 2017

At that time I didn’t have even a name for it. Firstly it was a code-name, DAK (Digital Assistant for Kids). Then was JaBoo, then Oogie, then Tatum and finaly it became Woogie, the uber-cool name that defines our product and our culture. Let the name evolve with the product. Is NOT a smartphone or an app.

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User Testing Product Research Customer Experience Naming 40

The Product Coalition

SEPTEMBER 9, 2019

3 Advantages of tracking OMTM Icons made my Eucalyp , Freepik , Vectors Market Helps the entire company to focus When you are tracking just one metric or at the max two most important metrics, it aligns everyone in the team as it gives them a clear vision and a goal to aim at. OMTM example?—?Instagram

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Data Visualization Analytic Tools Customer Experience Dashboard 60

Userpilot

JULY 13, 2021

Do the element names follow a convention? They’re curious about how your product came to be, who the target customer is, what KPIs matter to you, and what your vision is. Springboard Digital is based in Coimbatore, Tamilnadu in India, and was founded by P Vinodh, Kr Sriram, and P Rajkumar in 2016. From toptal.com. Pricing.

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Product Talk

FEBRUARY 8, 2017

Productized 2016 – Lisbon, Portugal. A number of people have asked me why I have a Portuguese name [Contextual Note: This event was in Lisbon, Portugal and Teresa Torres is a common Portuguese name.] [Edited for brevity and clarity]. Hi everybody, I want to clear up a misunderstanding.

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Product Research Research Software User Testing Reporting Tools 100

Business of Software Conference

FEBRUARY 10, 2020

And so you know the founder TBD I was like You know I figured out all the other sh*t that I’ve done in my career so I can probably figure this out I’m in and the team I was able to recruit one of the earliest engineers on the Gmail team who was there from 2004 to 2016. So we now I can’t name names.

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Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

OCTOBER 23, 2019

My name is Bruce McCarthy. This is a local company called Contextually and this is their roadmap from 2016 and this is the real unadulterated roadmap. Before I get into that let me just bring you up to speed on who I am and why I have some expertise here. So these kind of objectives can be used in quite shall we say lofty endeavours.

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Customer Experience User Testing Onboarding KPIs Research Software 61

Intercom, Inc.

JANUARY 28, 2021

For those working in the public sector, Amanda is a household name – she was the National Political Director for Secretary Hilary Clinton during the 2016 Presidential Campaign and served as the Chief of Operations at the California Department of Justice in 2017 and 2018. You served as COO for the California Department of Justice.

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Customer Experience Feedback Software Research Software Government 249

Intercom, Inc.

JANUARY 10, 2019

I think what happened was – with bots specifically, through 2016 and 2017 – a lot of it was on Facebook Messenger. Instead of saying “name” with an input field, the bot would ask, “What’s your name?” We’ve talked about bots and apps and the vision and all that stuff. There are really fuzzy end points to it.

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User Testing Banking Customer Experience Technical Review 143