Intercom, Inc.

APRIL 6, 2020

To help essential workers providing COVID-19 relief, UK peer-to-peer car sharing service Hiyacar has made its service free to National Health Service (NHS) workers and other key individuals. Founded in 2016, Hiyacar’s goal has always been to connect drivers with trusted local car owners.

Reporting Tools

The Product Guy

OCTOBER 11, 2019

So as a PM, your responsibility is not to ask for resources when you think you have to many things to do, you have to consider a whole new complex system to make sure your request is actually something management is not aware of. Don’t be the kind of person that only brings problems and no solutions. And then stop right there.

CTO Coach

Intercom, Inc.

FEBRUARY 10, 2022

To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Last month, we published the second edition. Fast forward one year.

Reporting Tools

Product Management Unpacked

MARCH 5, 2019

An October 2016 survey by the organization, Mind the Product, asked the question “ What’s your #1 single biggest product management challenge right now?” Forty-nine percent ( 49%) of product managers said this is their biggest challenge, and when responses are added from enterprise software PMs, this figure jumps up to 62%.

Reporting Tools

Alchemer Mobile

APRIL 9, 2020

The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. Download the 2020 Mobile App Engagement Benchmark Report. This is our fifth consecutive year conducting this research.

Research Software

Intercom, Inc.

FEBRUARY 6, 2020

When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. And it’s an advantage that traditional corporate learning platforms simply can’t replicate. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011.

Feedback Software

Product Innovation Educators

AUGUST 16, 2021

A lot of business schools teach tools like Six Sigma or Extreme Programming; the founders of those frameworks understood a problem and created a recipe to solve it, but when a disruptive event like COVID, a financial crisis, or a new technology happens, the recipe doesn’t work anymore. 9:02] Tell us more about Awareness.

Reporting Tools

Product Management Unpacked

MARCH 12, 2019

Marty Cagan, founder of the Silicon Valley Product Group , delivered the opening keynote to the 2016 Mind the Product Conference. His keynote, “Behind Every Great Product,” highlights professionals involved in some of the most iconic technology products of our time, including Netflix, iTunes and Word for Mac.

Reporting Tools

The Product Coalition

NOVEMBER 27, 2023

The solution? Vertical software is appealing to investors not only because of its appealing business model, but also because of its potential to change traditionally labor-intensive industries. Vertical SaaS offers a one-of-a-kind offering: the creation of an ecosystem of solutions extensively built for specific industry demands.

Research Software

The Product Coalition

JANUARY 17, 2021

Later it helps the business, or the individual identifies potential threats to their system. Before starting the task, the ethical hacker must inform software developers or hardware manufacturers. This is to understand whether there are any security vulnerabilities present in their software or hardware.

Reporting Tools

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market. Let’s dig in!

Analytic Tools

Mind the Product

SEPTEMBER 25, 2017

Over 90% of software companies are embedding some form of analytics in their applications – often for free, according to the 2017 State of Embedded Analytics Report from Logi Analytics. When considering the value of analytics relative to their products overall, survey respondents estimated the value at 54%, up from 45% in 2016.

Embedded Analytics

The Product Coalition

AUGUST 30, 2021

New technologies help to derive the flavors from fruits and vegetables. Moreover, many custom software development companies introduce various food industry software systems that make food readily available to customers. More food industry software services introduce custom apps that make food delivery easier.

Reporting Tools

The Product Guy

DECEMBER 4, 2017

In the education-technology sector, there is one hard-set deadline. It was to create a new online education platform and then transition the newest versions of digital product offerings into that platform. All of this must be launched before the 2016 back-to-school season. The goal was two years in the making.

Roadmap

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Over time it’s become more of a mixed platform. Playbook came out in 2016, after many years of us watching this evolution. What drove that change?

Feedback Software

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization

freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users.

Research Software

UX Studio: Product Management

SEPTEMBER 12, 2021

The British dystopian series, Black Mirror envisions our worst nightmares about technology. Relations between technology and design. Undoubtedly, as data-driven systems become a bigger part of our lives, we also notice more when they fail. Technology is based. They made names and photos front and center on the platform.

Research Software

Userpilot

MARCH 6, 2020

Sophia Benhaddou – Managing Partner and Product Manager at Excelway – – online meeting facilitation tool suite. Olga Springer – Product Manager / Product Owner at SentiOne – a social media listening and internet monitoring tool. Women in SaaS. Women in SaaS. Women in Product. What is your background?

Research Software

Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. How do we get our teams access to the right tools to quickly test assumptions? Can we get access to the right tools?

Product Research

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. Their customer service is horrendous.”

Data Visualization

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Amazon has reported deploying thousands of times per day. And over 50 % of software firms have daily new releases. Agile software development practices have led to faster product development lifecycles.

Analytic Tools

Andrew Chen

JUNE 26, 2017

One of the best essays written last year was Elad Gil’s End of Cycle? – referencing our most recent 2007-2017 run on mobile and web software, and the implications for investing, startups, and entrepreneurs. We’ll look at a couple trends in this essay, including the following: Mobile platform consolidation.

Analytic Tools

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools

Alchemer Mobile

FEBRUARY 7, 2019

According to AppAnnie’s 2019 State of Mobile Report , consumers sourced food and drinks through apps 130% more often in 2018 than in 2016. The report attributes this growth mainly to the increasing popularity of both fast food apps (QSR—Quick Service Restaurants) and the rise of food delivery services.

Feedback Software

freshtrax

JUNE 11, 2019

To give you a bigger picture of the Japanese technology industry, we dive deeper and introduce the top technology companies in Japan based on the following four criteria: capital value, sales, profit, and number of employees. Top 10 Japanese tech companies by sales (2015-2016). ITOCHU Techno-Solutions Corporation. ?391.6

Technical Review

freshtrax

SEPTEMBER 3, 2019

in 2016, with 49.5% Second, there is a lot of opportunity for companies in the video communications market, business chat tools market, and other similar businesses to grow in Japan. Then, we’ll share our top tips on how you can make your way into the Japanese market as a video conferencing or business chat tool company.

Reporting Tools

Revulytics

DECEMBER 11, 2018

We thought it would be interesting to update our blog post from 2017 in which we looked at China’s Golden Week and its impact on the use of pirated software by businesses. In that post we examined years of our compliance intelligence data on the use of pirated software with a focus on the impact China’s Golden Week has on piracy rates.

Reporting Tools

Intercom, Inc.

SEPTEMBER 15, 2022

But historically, our communication technology has been mostly text-based. You can read our data report on emoji trends abstracted from more than two million anonymized conversations between our customers and their customers here. Back in 2015 or 2016, I was studying in London, doing a master’s degree in business psychology.

Messaging

Revulytics

JULY 28, 2017

With some 38 percent of software “wasted” – amounting to $34 billion for 149 different organizations surveyed by software lifecycle automation vendor 1E in its 2016 Software Usage and Waste Report – one would reasonably expect that answer to be an exclamation point-laden phrase to the tune of, “Yes, of course!

Reporting Tools

Alchemer Mobile

MAY 21, 2020

Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. The data in the report is from FY 2019 and serves as a yardstick to help app publishers measure customer emotion and understand what’s changed. Mobile Customer Sentiment.

Finance

Good Product Manager

JANUARY 29, 2017

Survey: Product Management Tools. What tools and technologies do you use for product management? Take the 2017 SiriusDecisions Product Management Tools Survey now ! The mathematics of software development. Jeff Lash (@jefflash) December 15, 2016. Jeff Lash (@jefflash) December 15, 2016.

Reporting Tools

Good Product Manager

JANUARY 29, 2017

Survey: Product Management Tools. What tools and technologies do you use for product management? Take the 2017 SiriusDecisions Product Management Tools Survey now ! The mathematics of software development. Jeff Lash (@jefflash) December 15, 2016. Jeff Lash (@jefflash) December 15, 2016. uhQ3VOnBcl.

Reporting Tools

eG Innovations

JUNE 14, 2022

A monitoring tool and its backend database. Monitoring platforms such as eG Enterprise collect large numbers of metrics and data points about the applications and infrastructure being monitored. The greater the retention period, the larger the database used to store data by the monitoring tool. The Need for Data Migration.

Reporting Tools

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. And to test it, we ran user testing almost every week to get rapid feedback on mocked-up and coded prototypes, and reported back to the business every Friday on our progress and what we’d learned.

User Testing

Userpilot

JULY 13, 2021

10: Piola Digital Solutions. #11: It’s about anticipating what a user might want to do with a piece of software and making sure all elements are intuitive, easy-to-use, and visually pleasing. Ask to see the designer’s portfolio and look at what projects they’ve done in the past (type of product, tools used, industry, etc.)

Research Software