Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No.

User Testing 216

User Testing Reporting Tools Research Software Customer Experience 216

Lenny Rachitsky

JUNE 24, 2025

Below is an “explain it to me like I’m 5” definition of the 20+ most common AI terms, drawn from my own understanding, a bunch of research, and feedback from my most AI-pilled friends. There are many different types of AI models. Some, which focus on language—like ChatGPT o3 , Claude Sonnet 4 , Gemini 2.5

Artificial Inteligence 131

Artificial Inteligence Data Visualization ChatGPT Research Software 131

Mind the Product

SEPTEMBER 10, 2017

This process lets a small, committed team get to the crux of a single problem quicker, so you can explore a solution more effectively than is otherwise possible in a traditional organisation or even in a nimble start-up. Teresa’s opportunity solution tree can help us to do this. Quality Design. We can all be Creative.

Research Software 172

Research Software Product Research Data Visualization User Testing 172

The Product Coalition

NOVEMBER 15, 2023

As technology advances, the food technology business is capitalizing on new capabilities to revolutionize how it operates. However, there are 6 developing food technology trends that could assist the world in getting to where it needs to be to overhaul the system. Top food tech trends to keep an eye on in 2024 1.

Research Software 157

Research Software Artificial Inteligence Wireless Data Visualization 157

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. At the same time, a J.D.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems.

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

Mind the Product

AUGUST 9, 2017

While the Amazon Echo Show is an impressive addition to the repertoire of voice and video monitoring systems in this growing market, it’s not the product features that are drawing attention. If your favorite smart gadgets don’t synchronize, then there is less of an incentive to integrate them into existing home systems.

Artificial Inteligence 156

Artificial Inteligence Research Software User Testing Product Manager 156

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Mind the Product

NOVEMBER 17, 2017

Machine learning has taken over huge parts of our world, from diagnosis of medical conditions to legal queries to beating human players in Go. In this insightful talk from Mind the Product London 2017, Josh Clark shares how we need to think about product design and product management in the era of the algorithm.

Artificial Inteligence 161

Artificial Inteligence Research Software Data Visualization Customer Experience 161

Product Talk

SEPTEMBER 13, 2017

Teresa Torres presented ‘Critical Thinking for Product Teams’ at Mind the Product London on September 8, 2017. I’ve been developing a visual critical thinking tool that I want to share with you today. Our system allowed people to spam their entire alumni community. Hi everyone. I’m excited to be here.

Product Research 266

Product Research Research Software User Testing Data Visualization 266

freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. PKSHA Technology Inc. and deep learning. Market Capitalization.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

The Product Coalition

APRIL 5, 2018

Back in Q1 of 2017, in my quest to create proprietary products and innovations to link past video views and engagement to future video projects, I had heard about algorithms that can learn from data without relying on rules-based programming. The Machine Learning Modules are used to make content appealing for the social web.

Artificial Inteligence 60

Artificial Inteligence Data Visualization Analytic Tools Research Software 60

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In broader terms, the concept can be defined as data preparation and presentation through the use of machine learning and natural language processing (spoken or written).

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

UX Planet

MARCH 7, 2024

Color wheels are tools for artists, designers, and anyone working with color. Some wheels will sabotage your color research, while others are so insightful that they help us to read people’s emotions through their skin color. Understanding the wheels helps you better understand the color systems.

Data Visualization 98

Data Visualization Research Software Reporting Tools Artificial Inteligence 98

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

DISQO

JANUARY 10, 2019

Alpha, the on-demand user insights platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

Reporting Tools 85

Reporting Tools User Testing Data Visualization Customer Feedback 85

BrainMates

FEBRUARY 11, 2019

If you’re energised by complex problems of product, AI, machine learning, privacy and data, then the next decade of product management is going to be the most interesting yet. I’ve left Pausefest 2019 inspired about the next wave of products and how we Product people can keep our minds open and our tool-belts relevant.

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Artificial Inteligence Research Software Data Visualization Product Manager 55

Bain Public

APRIL 1, 2018

Back in Q1 of 2017, in my quest to create proprietary products and innovations to link past video views and engagement to future video projects, I had heard about algorithms that can learn from data without relying on rules-based programming. The Machine Learning Modules are used to make content appealing for the social web.

Artificial Inteligence 40

Artificial Inteligence Data Visualization Analytic Tools Research Software 40

Arkenea

JANUARY 21, 2025

Arkenea is a trusted, exclusively healthcare-focused software development firm with 13+ years of experience. Also, coding plays a crucial role in health analytics and research. It helps researchers identify patterns in patient data, which can lead to breakthroughs in medical treatments.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Data Visualization 52

Department of Product

OCTOBER 5, 2023

Another doc app we came across that’s worth exploring this week is Reflect. Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. It enables everything from reliable business logic to insightful decision-making and robust machine learning modeling.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Reporting Tools 52

Alchemer Mobile

OCTOBER 9, 2018

Please make sure that you are submitting questions through the mobile app. So it’s App Store reviews, it’s direct customer feedback through a customer feedback link. In terms of quantitative feedback, we have our analytics from our website as well as mobile app. Qualitative feedback, we use App Store reviews.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

The Product Coalition

NOVEMBER 16, 2020

New Scan7 release on Heist Recordings label won’t appear on Scan7’s page Duplicated content These problems come from the fact that there’s only one type of account on the platform and that even if the music space has many different actors they are all able to upload content and have the same layout on their page.

Product Research 117

Product Research Positioning Customer Experience Research Software 117

Roy Madden

SEPTEMBER 6, 2022

Tino and his team are on a mission to lead the way for how strategic intelligence is done in the travel industry. The challenge: No process for strategic intelligence. Gathering research used to involve sporadically visiting Google and searching by keywords. The solution: Spotting trends faster with an AI engine.

Research Software 84

Research Software Data Visualization Reporting Tools Travel 84

Usersnap

AUGUST 12, 2024

Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. The right tool helps create NPS surveys, gather accurate NPS score data, and enhances the overall customer experience by providing actionable insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Modus Create

APRIL 14, 2025

From revolutionizing drug discovery to improving medical imaging and diagnostics, AI is streamlining research and unlocking new possibilities at an unprecedented pace. In fact, according to Precedence Research, AI in the life sciences sector is projected to grow at a compound annual growth rate (CAGR) of 11% over the next decade.

Research Software 40

Research Software Reporting Tools Technical Review Software Review 40

Department of Product

OCTOBER 12, 2023

Is freemium the most effective monetization model for SaaS businesses? Space OS, from Berlin-based startup Deta, thinks there’s a better way to run your desktop’s operating system. It imagines operating systems as an infinite canvas on which you can take notes, watch movies or run full apps just by drawing on the screen.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Modus Create

SEPTEMBER 30, 2024

However, as is often the case with innovative technology, there are privacy concerns when AI is applied to such a highly regulated industry. What if the technology isn’t managed properly? As AI technology continues to improve, healthcare will continue to transform as well. AI has been revolutionary for healthcare.

Healthcare 52

Healthcare Data Visualization Reporting Tools Artificial Inteligence 52

DemandMatrix

JULY 1, 2020

Moreover, according to Forrester, “only 15% of senior leaders actually use customer data consistently to inform business decisions” (“The B2B Marketers Guide to Benchmarking Customer Maturity”, Forrester, 2017). Moreover, employees don’t know the data adoption ways or sometimes data solutions are not easy to use.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review User Testing 52

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

Intercom, Inc.

MAY 14, 2018

You could say we’re biased, but the evidence became clearer than ever when messaging apps surpassed social networks in popularity in 2016: Reach. 10 minutes: The average daily time US consumers spent in a messaging app in 2017 was 10 minutes, up 15.2% from 8 minutes in 2016 ( eMarketer, 2017 ). Cisco, 2017 ).

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User Testing Research Software Marketing Artificial Inteligence 223

Userzoom

APRIL 17, 2018

We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. But it is helpful to look at the practical applications of ‘trending’ concepts, and whether these are things you should pay attention to and possibly learn from.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. Carl Ryden (Founder, PrecisionLender) – Build Iron Man Suits Not Terminators from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

UX Planet

JANUARY 2, 2025

Chat GPT is a well-executed version of a technology that Google started in 2017. There are different chatbot technologies, and my current favourites are Anthropics Claude and Googles Gemini. Whenever machine learning (ML) models are used to generate an output, the same output is generally accompanied by a level of accuracy.

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Artificial Inteligence ChatGPT Research Software User Testing 98