Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Write a draft, talk through it with your peers, your manager and other staff engineers – and don’t forget to ask for feedback.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

freshtrax

JULY 23, 2019

Looking at quantified insights, however, shows us what conditions facilitate the demands of daily life in Japan, and we can begin to understand consumers as individuals whose lives have a margin for change and innovation. The population of Japan is decreasing at a rate of about 0.27%, predicted to reach 101.92 Ipsos, 2018 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. Problems with Customer Development.

User Testing 146

User Testing Customer Feedback Customer Experience Data Visualization 146

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 86

Data Visualization UX Research Software Feedback Software 86

TIBCO - Thought Leadership

APRIL 9, 2019

With the dramatic rise in the importance of AI and automation, digital business leaders are faced with a daunting challenge: they need to simultaneously become more insight-driven, more automated, and more agile. Innovative technology is the solution. How can organizations find the right balance? Streaming Business Intelligence.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. If so, ranking could help.

Artificial Inteligence 178

Artificial Inteligence Data Visualization Product Research Reporting Tools 178

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. But IBM has taken it a step further by looking at the ways their technology could lead to harmful — even life-threatening — oversights for lack of thorough testing.

User Testing 69

User Testing Technical Review Product Research Research Software 69

Gainsight

JANUARY 31, 2022

Introducing customer success both as a methodology and working practice into a business can be difficult. This situation is especially true when the company is in hyper-growth and introducing specialized customer success technology. With a combination of products, services, and customers come hyper-growth and astonishing scale.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

The Product Coalition

JANUARY 4, 2019

Bad app reviews can be funny–when they’re not about your app. Reviewers can be pretty vicious. But, with some simple analytics hacks, many of these bad app reviews could have been foiled. A crash can quickly send users into a frenzy –and for major apps, one crash can be catastrophic. Crash videos to the rescue.

Analytic Tools 64

Analytic Tools Technical Review Data Visualization Customer Experience 64

Alchemer Mobile

JULY 16, 2019

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. It serves the purpose of a virtual grocery store for customers who are time-pressed to go and shop physically. percent same-store sales growth by early 2018. The results? Let the numbers do all the talking.

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. They are measurable outcomes – goal posts – that provide feedback on HOW your initiatives are doing. It’s more than “Training, Titles, Ceremonies, and Tools.”. Customer Satisfaction. The big WHY. It’s more than “Scrum.”.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Mind the Product

JUNE 27, 2019

Again, how religious they reported being before the test had no bearing on the outcome. So, product goals and metrics – the tools that allow you to build design foundations and shape a strategy. For clarity, goals can be summarised as an aspiration to create real value for customers. What can we learn from this?

Product Goals 164

Product Goals Data Visualization Reporting Tools Government 164

Bain Public

JULY 13, 2020

Since meeting at Techstars Montréal AI Accelerator in 2019, we’ve worked with Blaise Transit to provide them with the product leadership consulting, coaching, advice and support they need to bring their entire technical roadmap to the next level. The Product Strategy: How We’ve Helped Blaise Transit.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Technical Review 52

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. In this role, she led a small marketing team and worked with them to develop customer personas to further improve the effectiveness of the organization’s marketing campaigns.

Technical Advisors 110

Technical Advisors Reporting Tools Technical Review Customer Experience 110

The Product Coalition

JULY 8, 2020

However, there are some similarities common for service providers headquartered in every country. To make a better-informed decision, you should take into account the average experience of customers hiring companies in different locations worldwide. Vietnam is famous for quality services at a comparatively lower price.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Mixpanel

APRIL 24, 2019

I’m a Software Engineer at Mixpanel, working on our data export pipeline. My focus is on making it as easy as possible to send the data you collect in Mixpanel, to your destination of choice. This pipeline sends your data to Redshift Spectrum, which is different than Redshift. The AWS service for catalogs is Glue.

Data Visualization 77

Data Visualization Technical Review User Testing Feedback Software 77

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. We did it for you instead!

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Product Management Unpacked

JULY 19, 2018

They directly manage a product’s strategic positioning in the marketplace, the creation of collateral materials, and the ongoing evaluation on how to best present the product to potential customers. Data shows that product managers are in the top 10 roles that are hardest to fill across the information technology sector.

Reporting Tools 109

Reporting Tools Technical Review User Testing Research Software 109

Business of Software Conference

JULY 29, 2019

In this talk from BoS USA 2018 Peldi shared another honest update about his worries in Balsamiq’s milestone 10th year. Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. What do we believe – our gut or the data? 1 – Leadership.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Imaginary Cloud - Design

JULY 2, 2020

In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal.

Books 138

Books Technical Review Research Software Data Visualization 138

Userpilot

SEPTEMBER 5, 2022

As I’m writing this post, 76,942 employees in tech startups have been laid off due to the recession in 2022 alone (according to Layoffs.fyi Tracker). After some epic tech startup fails in the recent months , the VCs clearly stopped believing in the ‘unicorn dreams’. The market crash didn’t help. – by Peep Laja from Wynter.

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

Gainsight

OCTOBER 17, 2019

In 2018, the average company spent $343,000 on SaaS. In this same report , it was also determined that the average business employee uses eight different SaaS tools to do their daily operations. The Technical Admin. How technical are their objectives? Admins, of course. But who are the administrators of today?

Reporting Tools 40

Reporting Tools Customer Experience Data Visualization Customer Feedback 40

eG Innovations

APRIL 12, 2019

With organizations increasing their focus on digital business services, monitoring and managing the application performance becomes paramount. When a digital business service is slow or down, it impacts the business adversely. Access the report here. Helpful Resources: Read product review of eG Enterprise APM.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. You can’t have a business without a product and you can’t maintain a customer base without Customer Success. Click here to read the blog.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. How to choose the right one? Is there anything we can help you with now?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . As an expert design agency, we offer product design, and user experience research services, UX consulting, and customized solutions to address our clients’ challenges.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

eG Innovations

FEBRUARY 25, 2019

From the 2018 Migration Survey conducted by eG Innovations, some interesting statistics surfaced: 59% of 795 Citrix professionals voted that slow logons were the number one problem for them. Determine the magnitude of the problem: How many users are impacted? Citrix troubleshooting nevertheless becomes challenging. We have XenApp 6.5/XenApp

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

The Product Coalition

DECEMBER 21, 2018

The Customer is NOT Always Right A transcript of my talk at SaaS North, Ottawa, 2018 Hi everyone, I’m Hannah Chaplin, the CEO at Receptive. In all the years I’ve been involved in producing software and SaaS products, customer feedback is still a really hot topic and one on which you still see lot of conflicting advice?

User Testing 60

User Testing Feedback Software Customer Feedback Customer Experience 60

Usersnap

JUNE 30, 2022

If you feel you have been missing the mark with your customers lately, you might need a switch-up in your business model. Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Good Product Manager

JANUARY 28, 2018

Happy 2018! It’s been a few months but I’m back with some big news for 2018, including a (long-overdue) site redesign that, among other things, should look much better on mobile devices. tools and technologies for product management). tools and technologies for product management).

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

Happy 2018! It’s been a few months but I’m back with some big news for 2018, including a (long-overdue) site redesign that, among other things, should look much better on mobile devices. tools and technologies for product management). tools and technologies for product management).

Agile 60

Agile Events Roadmap User Testing 60

Andrew Chen

NOVEMBER 15, 2021

Let me set it up in a few bullets: Many of tech industry’s most valuable products — Slack, Zoom, Instagram, Twitch, YouTube, and others — are at their core products that connect people to each other. These types of products benefit from “network effects” — that they become more useful as more users engage.

Books 63

Books Research Software Reporting Tools Technical Review 63

Imaginary Cloud - Design

JULY 2, 2020

In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. User friendly: How the hidden rules of design are changing the way we live, work and play. ? They were landmarks, in their time.

Books 52

Books Technical Review Research Software Data Visualization 52