Alchemer Mobile

JULY 30, 2020

As a product manager, you’re probably on the other end, watching the app user analytics roll in, wondering why shopping cart abandonment has suddenly spiked. This is where in-app mobile customer feedback comes in handy. Imagine if you were able to trigger a survey for any customer who closes and opens the app quickly.

Feedback Software 182

Feedback Software User Testing Customer Feedback Analytic Tools 182

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018. Promote it.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. However, traditional user research methods can be time-consuming, subjective, and difficult to scale. Unconscious bias can influence results.

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. One popular example is Snapchat’s major redesign in 2018. Gather user data through surveys, interviews, and behavioral data from tools like Userpilot. This article will provide an in-depth guide.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. It’s the foundation of our product strategy.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Mind the Product

JUNE 27, 2019

Hello product designers, this is for you. I want to talk to you about product goals, metrics, and how they get muddled in the product design process, leading to some less than humane outcomes. The method was to test two groups. The participants were then asked to move to another building to complete the test.

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Live chat also helps you personalize the support experience for customers who might have a longer research process than others, or naturally ask more questions.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

UX Planet

JUNE 30, 2025

Power survey shows consumers are largely optimistic about AI’s benefits: 72% agree AI will deliver easy, convenient self-service but also highlight areas to improve, such as building trust and ensuring human-like empathy in AI interactions. At the same time, a J.D. Source: J.D. IDC estimates the banking industry will invest about $31.3

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

The Product Coalition

JUNE 20, 2022

In 2018, their number was 40%. Professional burnout is a state of moral and physical exhaustion that doctors experience due to stress, great responsibility, or working overtime. As of 2018, 54% of physicians worked more than 51 hours a week. Doctors make fewer mistakes thanks to an optimized system.

Healthcare 148

Healthcare Research Software Reporting Tools Data Visualization 148

The Product Coalition

MAY 11, 2022

At approximately the same age of a product, its leader understands his data analytics is a mess and wants to align the metrics. Even if you are still searching for a product-market fit but already have enough data about your users? Even if you are still searching for a product-market fit but already have enough data about your users?—?start

Data Visualization 158

Data Visualization User Testing Customer Experience Product Research 158

The Product Coalition

NOVEMBER 23, 2023

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. In 2018, venture capital and private equity invested more than $9 billion in digital health firms, a $2 billion increase over the previous year.

Research Software 146

Research Software Analytic Tools Reporting Tools Data Visualization 146

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. I joined FlixBus in 2018 as a Senior Product Owner and researcher. As product owners?

User Testing 101

User Testing Product Research Presentation Research Software 101

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We leverage an Identity Provider to provide and restrict access to all key corporate and production applications.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Mind the Product

MAY 13, 2019

I’m a product manager at Monzo. We recently reached 1,800,000 current account customers – after launching in January 2018 – and are focusing on growing our user base and revenue. We built our knowledge from desk research, user interviews and personal experiences. Let’s look at these three practices in more detail.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

Userzoom

JUNE 6, 2019

UX researchers, Soma Ray & Stephanie Agotborde, describe how they created the ultimate UX super-team at Booking.com. In the following video and transcript of their talk at BetterUX London 2019 , Soma and Stephanie discuss their belief that research is a team sport, rather than a monolithic process that sits in isolation.

User Testing 93

User Testing Research Software Product Research UX 93

Centercode

JANUARY 22, 2019

The results of the 2018 Customer Validation Industry Survey backed up what we already knew: time is a precious commodity that test managers don’t have a lot of. Responses from over 300 companies showed how and where today’s testing professionals are spending their time. Collecting Feedback: Email. Accessible.

User Testing 64

User Testing Reporting Tools Product Research Feedback Software 64

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 86

Data Visualization Research Software Reporting Tools Analytic Tools 86

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. But IBM has taken it a step further by looking at the ways their technology could lead to harmful — even life-threatening — oversights for lack of thorough testing.

User Testing 69

User Testing Technical Review Product Research Research Software 69

Split

AUGUST 28, 2020

The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. Peer Code Reviews Combined with What Now ? But, who should be in charge? The second half?

Analytic Tools 106

Analytic Tools Feedback Software Software Review Weak Development Team 106

Arkenea

JANUARY 23, 2025

Key Takeaway: AI can help predict the potential effectiveness of new drugs and speed up the drug discovery process. billion in 2018 to $126 billion in 2025. AI is having a significant impact on the field of pharmacy, revolutionizing many aspects of medication management, patient care, drug discovery, and clinical decision-making.

Artificial Inteligence 98

Artificial Inteligence Research Software Data Visualization Healthcare 98

Intercom, Inc.

JUNE 10, 2019

It’s September 2018, and there are 7 Elasticsearch clusters at Intercom. These are single purpose clusters, and they are owned by independent product teams. We strive to ensure it’s always fast, safe and easy for these product teams to utilize our infrastructure services to build amazing things. and Elasticsearch 6.3.0.

Reporting Tools 35

Reporting Tools Data Visualization Analytic Tools Software Review 35

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. On today’s show, we’re going to hear a little bit from each of them. That just blows my mind.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Alchemer Mobile

JUNE 9, 2020

And even in the area of product we have a funnel. And then it goes through a process of discovering what’s possible, how big it is, how expensive it might be to develop, and testing it and seeing if it really works and then meets the market. But again, this marketing funnel, we’re very conversant we understand it.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

UX Studio: Product Management

APRIL 27, 2020

Is it enough to validate a product with in-lab studies? Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Insights from a massive discovery research on the 2018 World Cup. Over 3000 detailed observation points from our research system.

User Testing 84

User Testing Product Research Research Software Feedback Software 84

The Product Coalition

SEPTEMBER 7, 2024

Hengchen Dai, one of the researchers who first identified the Fresh Start Effect, found that the impact of this reset depended on the player’s current batting average. In this system, missing a day isn’t seen as a catastrophic failure. As a result, failure wasn’t demotivating; it was feedback showing me how to improve.

User Testing 146

User Testing Customer Experience Customer Feedback Research Software 146

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. By May 2019 the product team has already had a lab-validated test app with an early version of all the major features. all focusing on football.

Research Software 86

Research Software Feedback Software User Testing Product Research 86

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products.

Agile 98

Agile Feedback Software Analytic Tools Data Visualization 98

freshtrax

JUNE 11, 2019

Top 10 Japanese tech companies by capital value (November 2018). One interesting thing we can see here is the rise of Sony, also seen in the Top 10 Largest Japanese Companies in 2018. Nomura Research Institute, Ltd. ?421.4 Net One Systems Co., Nomura Research Institute, Ltd. ?61.0 Revenue in Yen. Revenue in USD.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. little about product design. Why disregarding product design books is a mistake. That takes me to the problem I have with the “book lists for product designers” out there. Why is that?

Books 138

Books Technical Review Research Software Data Visualization 138

Alchemer Mobile

JULY 16, 2019

percent same-store sales growth by early 2018. Over 73 percent of consumers use multiple channels to shop ( Harvard Business Review ). Quality-driven and optimized CX as a result of continuous fine-tuning intricate details (courtesy those 10,000 rounds of testing). The results? It’s only natural to wonder why.

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Amplitude

DECEMBER 17, 2019

In the last couple years, Amplitude has seen exponential growth, establishing us as industry leaders in the space of Product Analytics. Nova’s original design is inspired by a few exciting systems like PowerDrill , SCUBA , Trill , and Druid. to 8s over the last year due to high volume queries. Research and Investigation.

Analytic Tools 19

Analytic Tools Data Visualization Engineering Research Software 19

Gainsight

JANUARY 31, 2022

Totaljobs joined with Jobsite in 2018, becoming UK’s most prominent and leading hiring platform. Their partnership allows employers to advertise jobs across both platforms from one system. . With a combination of products, services, and customers come hyper-growth and astonishing scale. million applications every month.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

Lenny Rachitsky

SEPTEMBER 3, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. He spent the past decade as a VC and product leader helping world-class companies like Faire, Quizlet, and Ibotta accelerate their growth. This makes products less sticky and retention more difficult.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

UX Planet

JANUARY 11, 2024

Consider the infamous redesign of Snapchat in 2018, which led to a user uproar and a significant drop in user engagement. ? A classic example is Amazon’s one-click purchasing system, simplifying the buying process and boosting sales significantly. ? User Research: Undertake in-depth user research.

User Testing 75

User Testing Customer Satisfaction Research Software Product Research 75

The Product Coalition

JANUARY 11, 2021

In 2018, we came together with an Endy branding agency and created a Baristika specialty coffee delivery service. Let me share our story with you :) Stage 1: Hypothesis formulation and testing First of all, we wanted to test the hypothesis quickly and cheaply?—? We changed three models while testing them on real orders.

Feedback Software 105

Feedback Software User Testing Customer Experience Systems Review 105

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year. It should be a good test. Peldi Guilizzoni, Founder/CEO, Balsamiq. I’m uninstalling Slack.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87