Userzoom

APRIL 23, 2020

Director of UX Research at UserZoom – was kind enough to answer them. Question: My company understands the value of UX and does support research. However, the pattern seems to be that they launch something quickly without any up-front human research, which then goes awry. Webinar On-Demand. Answer: Lovely question.

Webinar 83

Webinar Product Research User Testing UX 83

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. What is customer feedback?

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? Could we make the user experience safer?

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

UX Planet

JANUARY 11, 2024

Users are the ultimate judges, the importance of User Experience Design (UXD) cannot be overstated. © tenot The Essence of UXD User Experience Design is the art of creating digital experiences that seamlessly blend functionality and aesthetics. User Research: Undertake in-depth user research.

User Testing 60

User Testing Customer Satisfaction Research Software Product Research 60

Userzoom

APRIL 5, 2018

Yes, there are still plenty of areas for improvement, but more online retailers now understand the importance of designing great user experiences , and the result is sites that are generally easier to use than they were five years ago. Essentially, they hide key elements and make tasks more difficult for users. More animation.

UX 87

UX User Testing Data Visualization Customer Experience 87

Userzoom

NOVEMBER 18, 2019

Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations. The results, as featured in our 2019 State of UX in the Enterprise survey , are a revealing array of common challenges and trends.

User Testing 91

User Testing Product Research UX Data Visualization 91

UX Studio

JULY 4, 2018

As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. We collected some best practices for those looking to learn more about or just getting started with VR user testing.

User Testing 73

User Testing Research Software Product Research Feedback Software 73

The Product Coalition

FEBRUARY 29, 2024

In 2018, GitHub launched GitHub Actions, a powerful automation tool that enabled developers to build, test, and deploy code directly within their repositories. With Actions, developers could automate repetitive tasks, streamline workflows, and accelerate development cycles, driving productivity and efficiency to new heights.

Software Review 113

Software Review Customer Experience Software Developers Software Development 113

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 115

Customer Experience Product Research User Testing Entertainment 115

Mind the Product

JANUARY 19, 2018

Every year, the UX design team at Red Badger discusses upcoming trends, and this year we’re taking the opportunity to share our views with Mind The Product readers. Accessibility has long been a consideration for our industry, but 2018 will see a new wave of users who demand truly inclusive and ethical services. Recommendations.

Data Visualization 107

Data Visualization Artificial Inteligence Analytic Tools Customer Experience 107

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Intercom, Inc.

OCTOBER 13, 2020

These bots help businesses deliver both radical efficiencies and better, faster support experiences. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? It’s hard to balance investment optimally across ML, product, engineering, and design.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

The Product Guy

NOVEMBER 15, 2019

Guest Post by: Dominic Miller (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Scott Stokke ]. The graph below illustrates this principle graphically, showing that the cost of fixing issues in production can be ten or even a hundred times more expensive than fixing the issue before it reaches production.

Product Research 74

Product Research User Testing Research Software Feedback Software 74

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. “How would you feel if you could no longer use this product?” Michael Trafton (@mikeytrafton) October 3, 2018.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

The Accidental Product Manager

FEBRUARY 5, 2024

Products made for older customers are getting a makeover Image Credit: Katie Mims Who do you sell your product to? Is there a possibility that your product is being used by older customers? If this is the case, what you have done to make it easy for them to use your product?

User Testing 104

User Testing Customer Experience Product Management Product Manager 104

Mind the Product

JANUARY 3, 2020

iTaxi is a platform that connects users and licensed cab drivers (like FreeNow, Lyft, Uber, or Bolt) in major cities in Poland. We launched in 2013 and redesigned the app in early 2018. billion visually impaired or blind people (October 2018). We started work on improving the accessibility of the iTaxi app in the middle of 2018.

Data Visualization 137

Data Visualization User Testing Customer Experience Product Research 137

Revulytics

AUGUST 7, 2018

Gartner recently released the Hype Cycle for Software as a Service, 2018 , Hype Cycle for Customer Experience Analytics, 2018 , and Hype Cycle for Application Security, 2018. Revulytics is pleased to be included as a sample vendor by Gartner in all three research reports.

Analytic Tools 48

Analytic Tools Data Visualization Reporting Tools Research Software 48

The Product Coalition

NOVEMBER 23, 2023

In 2018, venture capital and private equity invested more than $9 billion in digital health firms, a $2 billion increase over the previous year. To obtain informed consent Informed consent is a method that ensures research subjects are fully informed about the facts of a study and have the freedom to choose whether or not to participate.

Research Software 107

Research Software Analytic Tools Reporting Tools Data Visualization 107

Modus Create

OCTOBER 20, 2020

You have probably heard that user research is a great way to limit risk. Too many product companies chase feature parity with competitors. While they waste time catching up to competitors, those same competitors build new features that give customers even more reason to choose their product.

User Testing 52

User Testing Research Software Product Research Customer Experience 52

Userzoom

JUNE 6, 2019

UX researchers, Soma Ray & Stephanie Agotborde, describe how they created the ultimate UX super-team at Booking.com. In the following video and transcript of their talk at BetterUX London 2019 , Soma and Stephanie discuss their belief that research is a team sport, rather than a monolithic process that sits in isolation.

User Testing 93

User Testing Research Software Product Research UX 93

Product Management University

MAY 7, 2020

It has been a lot of fun and a great learning experience. Quick background…our online product management training and certification program was released in late 2018. The significant uptick in volume due to the COVID-19 pandemic has been our best stress test yet. It’s completely self-serve.

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Certifications Customer Experience User Testing Travel 147

Alchemer Mobile

APRIL 11, 2019

It’s important to remember that all apps aren’t expected to be created equal, and app publishers shouldn’t all take the same approach to engagement and user experience. In order to fully understand how your app’s experience compares with the market, it’s important to look at benchmarks in your specific app category.

Finance 203

Finance Feedback Software User Testing Data Visualization 203

Split

DECEMBER 14, 2017

From this powerful vantage point, here are the top trends we see unfolding in 2018. Forrester Research recently estimated that 63% of enterprises have implemented DevOps in some form. In 2018, we expect DevOps to become a more mainstream approach in the enterprise. Looking Forward to 2018. DevOps Goes Enterprise-wide.

Data Visualization 60

Data Visualization Analytic Tools Research Software Reporting Tools 60

The Product Coalition

NOVEMBER 10, 2020

If you’re building a machine learning model, chances are you’re going to need data labeling tools to quickly put together datasets and ensure high-quality data production. Unlike companies like LionbridgeAI, MTurk offers very little in the way of quality assurance, worker testing, or detailed reporting.

Data Visualization 100

Data Visualization Artificial Inteligence Reporting Tools Research Software 100

The Product Coalition

SEPTEMBER 29, 2020

Where does your product need you the most? How to display to its users, the most interesting part of an image on Twitter”. The proposed solution, supported by research, was Smart Auto-Dropping of Images. An image was analyzed to identify the area of likely user interest. The 20s deserve user validation as well.

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User Testing Customer Experience Product Research Differentiation 130

The Product Coalition

JULY 17, 2018

One of its apps, Fox Sports, was the #1 app on the iOS App Store in 2018. Glassdoor’s Employees’ Choice Award in 2017 , five W3 awards, People’s Choice Webby Award in 2018, and the Appy Awards Winner?—?Gold Raizlabs really cares deeply about user experience, and they understand it very well.”?—?Michael

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Business of Software Conference

FEBRUARY 4, 2019

Design is a process where we finely tune our intuition to create great user experiences. In the world of KPIs, some practices, like growth hacking Monthly Average Users (MAUs), have hurt the online experience. So by doing additional research, we can turn inferences into observations. Jared Spool, Founder, UIE.

Analytic Tools 88

Analytic Tools Research Software Data Visualization Software Review 88

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 76

Data Visualization UX Research Software Feedback Software 76

UX Studio: Product Management

DECEMBER 7, 2020

In 2018 we worked on the UX of this app , this time we focused on the UI and visual storytelling. In the fall of 2019, Xeropan’s CEO reached out to us because, although he was receiving great feedback on his product, his conversions in the app stores weren’t living up to his expectations. Ideation & Preference tests.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. By May 2019 the product team has already had a lab-validated test app with an early version of all the major features. all focusing on football.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

UX Studio: Product Management

APRIL 27, 2020

Is it enough to validate a product with in-lab studies? Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Insights from a massive discovery research on the 2018 World Cup. Over 3000 detailed observation points from our research system.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018. Promote it.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Mind the Product

DECEMBER 15, 2017

At Mind the Product our mission is to further the craft of product management by bringing together product people of all stripes to share their stories and experiences. So without further ado, here are the Top 10 Product Management & Design Videos of the year: 1. 20 Years of Product Management in 25 Minutes.

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Research Software Data Visualization Product Research User Testing 0

The Product Coalition

NOVEMBER 18, 2017

Photo by Raul Petri on Unsplash When defining the job of a product manager, at least one of two definitions always pops up. The other one is Martin Eriksson’s Venn diagram, supporting his definition of “product management as the intersection between business , technology and user experience ”. © 2011 Martin Eriksson.

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Product Research Customer Experience Product Management Product Manager 92

The Product Coalition

AUGUST 7, 2018

Practical advice for building world-changing products If I learned anything from ProductCon SF earlier this year, it’s that we all have a bias towards framing, so if I tell you that this summary of last week’s ProductCon NYC, put on by Product School , was amazing, you’re more likely to believe it. Director of Product @ MasterCard.

Research Software 60

Research Software Customer Experience User Testing Customer Feedback 60

Revulytics

DECEMBER 12, 2019

It provides insights that are used to improve user experience, prioritize feature enhancement, measure user adoption, track compliance and provide real-time user help.”. What is driving this interest in product usage and data analytics? Creating Customer Value.

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software Research Software 70