Alchemer Mobile

JULY 30, 2020

As a product manager, you’re probably on the other end, watching the app user analytics roll in, wondering why shopping cart abandonment has suddenly spiked. Or perhaps you prompt them with an option to head to your message center to chat with a customer service representative. Message Center. Other Tools.

Feedback Software 182

Feedback Software User Testing Customer Feedback Analytic Tools 182

Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Alchemer Mobile

MAY 28, 2019

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Lifestyle apps. The intimate nature of apps in the Lifestyle category combined with the convenience they offer make them a powerful tool for understanding the customer journey. Probably not.

Feedback Software 223

Feedback Software User Testing Customer Experience Customer Feedback 223

Userpilot

JULY 29, 2024

ProductPlan excels in planning, visualizing, and communicating product strategies , notably through creating a comprehensive product roadmap. Asana is a top project management tool for helping teams organize, track, and manage work efficiently. It quickly gathers insights and validates designs.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Intercom, Inc.

APRIL 13, 2021

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Mind the Product

JANUARY 22, 2019

As 2019 gets underway, I’ve been enjoying taking stock of what we saw at Mind the Product Training over 2018. New for this year from Mind the Product Training is a Product Metrics workshop, and a particularly nuanced part of the program is the balance between your innate intuition and the data you collect.

Research Software 175

Research Software Product Research User Testing Data Visualization 175

Intercom, Inc.

AUGUST 18, 2021

But all too often the way the underlying data is collected makes NPS little more than a vanity metric, easily rigged to give the impression of positive customer sentiment, leading to shallow insights and false assurances. Intercom’s Customer Advocacy team formed in 2019 with a mission to turn every Intercom customer into an advocate.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Userpilot

AUGUST 5, 2024

The right product marketing messaging framework can dramatically change your product’s position in the market and your product management outcomes. Let’s explore: What a product messaging framework is. The key elements of an effective messaging framework. Steps to create compelling product messages.

Messaging 105

Messaging Framework Feedback Software Research Software 105

Alchemer Mobile

APRIL 25, 2019

It could be the driving force in making data-driven product roadmap decisions and having a comprehensive view of customer sentiment. Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Travel apps. Invest in two-way messaging.

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

UX Planet

OCTOBER 28, 2024

Part 1: A lone design generalist A brief history of design generalists A few decades ago, every visual designer’s dream job was in advertising — a field where creativity and a good salary converged. That is why having at least one designer is essential to help the organisation effectively adopt design tools and knowledge.

Research Software 94

Research Software Analytic Tools Data Visualization Web Developers 94

Intercom, Inc.

JANUARY 21, 2020

People downloaded a record 204 billion of them from the Google and Apple app stores in 2019. “Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Alchemer Mobile

AUGUST 5, 2020

Mobile customer feedback – specifically customer sentiment and emotion data – is the biggest area of opportunity right now for finance apps. And in order to get there, we need to look at data from before the world changed while we try to interpret what comes next. You can download the full report here.

User Testing 246

User Testing Customer Feedback Finance Feedback Software 246

Alchemer Mobile

SEPTEMBER 5, 2019

Today, we enjoy the abundance of mobile tools more than ever before. But as our team uses G Suite on a daily basis and the tool can be found in nearly all lists of team collaboration software, I placed it as number one. Talking about the mobile experience, G Suite issued some crucial updates for iOS and Android in 2019.

Feedback Software 204

Feedback Software Data Visualization User Testing Product Management 204

Alchemer Mobile

APRIL 6, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Read on for data-supported research and benchmarks Food and Drink apps should focus on in 2021 and beyond based on what was learned from a year like no other.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Alchemer Mobile

MAY 14, 2020

When you have solid benchmarks to measure against, they can help you make sense of your own data and answer these questions. ?Download Download the 2020 Mobile App Engagement Benchmark Report for Media Apps. Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time.

Research Software 208

Research Software Feedback Software User Testing Customer Feedback 208

Alchemer Mobile

AUGUST 26, 2021

In-app feedback is also immediate, so you get insight into what’s happening in real-time. It allows you to have insight into the overall customer experience and larger brand perception. A cart abandonment survey allows you to gain insight into improving the checkout experience from those who aren’t completing purchases.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In broader terms, the concept can be defined as data preparation and presentation through the use of machine learning and natural language processing (spoken or written).

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? Luckily, we’ve got the data to help you see exactly how others in your category are performing. We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance. Food & Drink.

Travel 147

Travel Finance Research Software User Testing 147

Usersnap

JANUARY 31, 2019

Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. The SEO Tool helps you keep on top of your keyword game.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Product Management Unpacked

SEPTEMBER 24, 2021

It turns out that PayPal, which is focused on democratizing access to financial services, serves as a strategic partner to the MSPM program, providing training, internships, and job opportunities. Rao helped drive product strategy and develop new computer tools. “I Rao’s contribution to CMU’s PayPal partnership.

Software Engineering 195

Software Engineering Analytic Tools Engineering Data Visualization 195

Intercom, Inc.

DECEMBER 10, 2018

All your messaging is marketing, both before and after the sale. This guide is for marketers interested in learning more about the tools of the trade and the various types of in-app marketing – and the ways to use them. You can use in-app behavioral analytics to measure implicit feedback. In-app messages.

Feedback Software 137

Feedback Software Analytic Tools User Testing Marketing 137

Product Talk

SEPTEMBER 4, 2024

Since 2019, they’ve been making a gradual transition to working in product trios. We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios.

Product Research 263

Product Research Onboarding KPIs CTO Coach Research Software 263

Reveal

DECEMBER 1, 2021

Reveal Embedded Analytics. Choosing the right embedded analytics platform for your business needs is paramount. Table of contents: What are embedded analytics platforms? Embedded analytics benefits Top 7 embedded analytics platforms Reveal Looker Toucan Sisense Logi analytics Tableau Power BI.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Alchemer Mobile

MAY 21, 2019

We took exclusive new data from our 2019 Mobile Customer Engagement Benchmark Report and segmented it by different app categories, including as Food and Beverage, Media, Retail, Travel, Lifestyle, and Finance. Average response rates to in-app surveys and messages by app category. You can watch the full webinar below.

Webinar 37

Webinar Feedback Software Data Visualization Travel 37

Alchemer Mobile

APRIL 28, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Read on for data-supported benchmarks Utilities apps should focus on in 2021 and beyond based on what was learned from a year like no other. Surveys and Messages.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

UX Planet

AUGUST 12, 2024

Deliveasy enhances delivery efficiency and customer satisfaction for Indian supermarkets with real-time tracking, route optimization, and detailed analytics. From 2019 to 2022, MENA and Indonesia saw over 100% CAGR, while India had a 66% CAGR. Revenue Growth: Attain an increase in revenue from Deliveasy subscriptions and services.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Feedback Software 98

Mixpanel

JANUARY 20, 2020

At Mixpanel, we always strive to move quickly and provide customers with the analytics tools they need to build great products. In 2019, we shipped over 80 features and wanted to share some highlights to help you get the most out of Mixpanel – and innovate faster in 2020. See how the Impact report works.

Data Visualization 71

Data Visualization Analytic Tools Customer Experience Customer Feedback 71

Alchemer Mobile

APRIL 13, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Read on for data-supported research and benchmarks Retail and eCommerce apps should focus on in 2021 and beyond based on what was learned from a year like no other.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

The Product Coalition

OCTOBER 28, 2021

Around 85 percent of all companies in the DACH region rate the IoT as very relevant, according to the study “Internet of Things 2019/2020”. such as a lack of data protection, industrial espionage or cyber-attacks?—?are A correspondingly large amount of money flows into digitization projects. The risks associated with networking?—?such

Data Visualization 178

Data Visualization Analytic Tools Systems Review Customer Experience 178

Userpilot

MAY 10, 2023

AI-powered marketing tools. to analyze customer data and predict customer actions. They include: Userpilot’s new AI writing assistant helps its users generate, edit, or improve content for their onboarding and in-app messages. or onboarding messages. Marketing AI best practices. What is AI in marketing?

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Userpilot

JUNE 19, 2023

It is also useful for predicting future revenue. Predictive cohort analyses use historical data to forecast future trends. Cohort retention analysis combined with feature usage analytics is also used to assess the impact of new features on user retention. Behavioral cohorts use in-app behavior to group users.

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Customer Feedback 98

Intercom, Inc.

AUGUST 13, 2020

The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. But far too often, departmental silos leave sales, marketing, and support teams with fragmented data and a narrow window into the business’s communications. .

Branding 209

Branding Customer Communications User Testing Data Visualization 209

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Gainsight

DECEMBER 21, 2020

In 2019, there were many thought leaders and evidence that the economy was shifting to the customer. With an inundation of products and services as subscriptions to choose from, the customer could quickly leave your company and take their business with them. You must be proactive in your collection and analysis of customer data.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Customer Experience 59

Alchemer Mobile

MAY 21, 2020

And in order to get there, we need to look at data from before the world changed while we try to interpret what comes next. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. This is our fifth consecutive year conducting this research.

Finance 147

Finance User Testing Feedback Software Research Software 147

Revulytics

DECEMBER 30, 2019

As we close out 2019, I wanted to share some of our most popular software product management articles. Get SaaS-y: Empowering On-Premise Software with Usage Analytics. See how tools like in-app messaging and usage intelligence can help you do just that. Visualizing the User Journey with Path Analytics.

Analytic Tools 76

Analytic Tools Data Visualization Article Product Management 76

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84