Good Product Manager

SEPTEMBER 6, 2018

Product Management Planning for 2019. As we look ahead to 2019, we see increased recognition of product management as a key function, and growth in the discipline, though there are still challenges, and there is certainly room for improvement. ” Upcoming Product Management Events. — Jeff Lash (@jefflash) August 23, 2018.

Events 60

Events Product Management Product Manager Weak Development Team 60

Intercom, Inc.

JULY 2, 2020

But obsessing over efficiency can mask what’s most important, and most rewarding, to support teams – actually helping customers. Support teams exist to solve customers’ problems, not to deflect them or find the fastest way to hit the “close” button. The evolution of customer support. Customers] just want to use the solution.

User Testing 253

User Testing Customer Feedback Customer Experience Research Software 253

Business of Software Conference

APRIL 17, 2020

Today, more and more teams are discovering the benefits and flexibility that remote working provides; and in an ever changing world, could remote working become the new normal? So actually, when I made the title of like creating like effective remote teams, I think there’s like a lot of stuff that goes into it.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

Mind the Product

APRIL 26, 2019

In this entertaining and insightful talk from Mind the Product Singapore 2019, Sherif Mansour, Distinguished Product Manager at Atlassian, shares some common misconceptions about the product management craft, how we need to think differently about those issues, and what we should be doing instead. Marketing Driven Development is Bad.

Weak Development Team 138

Weak Development Team Data Visualization Product Research Entertainment 138

Split

JANUARY 8, 2020

Over the past few months we’ve been out in the field, chatting with development and operations teams from more than 100 different organizations around the U.S. We wrap up this piece with some tips on how some of these teams are implementing best practices. Software development teams are moving faster than ever.

Weak Development Team 83

Weak Development Team Customer Experience Reporting Tools Product Research 83

Gainsight

APRIL 15, 2019

So we’re weeks away from Pulse 2019, and guess where I’m drafting this blog post? Speaking of 2020, that’s the theme of Pulse 2019: 20/20. And in our 20/20 strategy, we introduce a particular focus on the most important partner in driving enterprise-wide CS—Product teams. So this is crazy. I’ll wait!

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Good Product Manager

DECEMBER 16, 2018

Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. And so begins my 2019 holiday-themed blog post: ’Twas the Night Before Product Launch: A SiriusDecisions Holiday Poem. Product Management Planning for 2019. Twas the Night Before Product Launch.

Research Software 68

Research Software Product launches Product Management Product Manager 68

Intercom, Inc.

JANUARY 21, 2020

People downloaded a record 204 billion of them from the Google and Apple app stores in 2019. If it’s one of the most common elements in our designs, why is it so often the last thing most teams focus on – if they focus on it at all? Mobile apps dominate our digital experiences. Measuring the letters. of its first screen to show text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Good Product Manager

DECEMBER 16, 2018

Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. And so begins my 2019 holiday-themed blog post: ’Twas the Night Before Product Launch: A SiriusDecisions Holiday Poem. Product Management Planning for 2019. Twas the Night Before Product Launch.

Research Software 60

Research Software Product launches Product Management Product Manager 60

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Closing this $480k/year license deal is highly visible to the exec team and Board.  Their market strategy team realizes they need one more field mapped.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . Those risks can be fatal: Mark has found a 75% failure rate for both Series A and Series C startups (as he presented during his 2019 SaaStr talk.).

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Data Visualization 226

The Product Coalition

FEBRUARY 5, 2021

And too often I’ve seen poor leaders resort to micro-management, HIPPO, and dictatorship in order to fulfil their strategies. is to either be more strategic or to develop more as a leader. and, How do you impart your experience and toolkit onto your team? As a result, I’ve come to value 5 different aspects of product leadership.

Leadership 154

Leadership Technical Advisors Product Research Weak Development Team 154

Atlassian

FEBRUARY 18, 2022

Psychologically safe work environments allow team members to feel that they can safely take calculated risks without fear of repercussions. On the journey to success, how your team members feel about their work environment may be just as important as the skills they bring to the table. 5-Second summary. What is psychological safety?

Weak Development Team 132

Weak Development Team Leadership Consulting Reporting Tools 132

Business of Software Conference

APRIL 13, 2021

Gareth Marlow speaking at BoS Europe 2019. In a Cambridge career spanning 25 years Gareth has, at one time or another, managed every part of a software business: HR, sales, product development, engineering, marketing, finance, and IT. Trust in your leaders, teams, and peers. Scaling through trust. What you will learn.

Weak Development Team 52

Weak Development Team Finance Leadership Engineering 52

The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. It was clear the team needed a talent growth plan.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints. More on that later.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Indicative

FEBRUARY 6, 2020

Thanks to customer feedback we have a lot of exciting features in the pipeline, that’s why we’d love if you shared your feedback (good or bad) here through our two-question survey ! The insights and information important to you and your team will automatically be delivered via email when you need them. 2019 Product Highlights.

Data Visualization 81

Data Visualization User Testing Product Research Reporting Tools 81

Product Talk

JANUARY 19, 2022

I teach teams that business outcomes are derived from your business model. My business model formula looked something like this: # of teams in my coaching program x price per team. Increasing the number of teams that I coach would increase both revenue and impact. I can only work with so many teams at once.

Product Research 197

Product Research Workshop Weak Development Team Books 197

Business of Software Conference

MAY 7, 2020

In this BoS Talk from 2019, Alex will discuss how you can manage a portfolio of products successfully. If people tell you something that’s some evidence but it’s usually pretty weak in particular opinions. So, you only give the teams that show you evidence the second round of financing. How strong is the evidence?

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

Alchemer Mobile

JUNE 9, 2020

And over the next 10 to 12 minutes, I’m going to talk about how you in the mobile teams around the world can really fix a big problem around what we think of is the feedback funnel. Like when we talk about leads, we’re ultimately talking about another person or a team on the other end.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

Good Product Manager

JANUARY 16, 2019

Happy 2019! and are ready to rock in 2019. While I did get some rest and relaxation, I’ve also been busy over the past few weeks with lots of exciting news and resources for product management leaders and product management teams. I hope that you had a Happy Holiday season and took some time off (it’s important!)

Product Management 68

Product Management Product Manager Weak Development Team Management 68

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development. little about product design.

Books 138

Books Technical Review Research Software Data Visualization 138

Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. However, they don’t meet everyone’s data needs—particularly product teams’ BI tools are great at visualizing any data that can be queried from a data warehouse.

Data Visualization 111

Data Visualization Analytic Tools Differentiation User Testing 111

Good Product Manager

APRIL 28, 2019

Many product teams – especially those working on software-as-a-service offerings – spend most of their time and energy enhancing existing products. Many product teams apply the term MVP incorrectly, leading to confusion and frustration from colleagues and customers, as well as missed opportunities. Jeff Lash (@jefflash) March 26, 2019.

Events 74

Events Product Research Product Management Product Manager 74

Good Product Manager

JANUARY 16, 2019

Happy 2019! and are ready to rock in 2019. While I did get some rest and relaxation, I’ve also been busy over the past few weeks with lots of exciting news and resources for product management leaders and product management teams. I hope that you had a Happy Holiday season and took some time off (it’s important!)

Product Management 60

Product Management Product Manager Weak Development Team Management 60

The Product Coalition

FEBRUARY 17, 2021

As the world’s fourth- largest game market, South Korea provides game developers with plenty of opportunities. As for revenues generated, in 2019 game revenues reached approximately $6.2B Hence, mobile app developers have a good chance of success if they decide to tap into the Korean market. in South Korea.

Marketing 89

Marketing Crowdsource Weak Development Team Entertainment 89

Good Product Manager

APRIL 28, 2019

Many product teams – especially those working on software-as-a-service offerings – spend most of their time and energy enhancing existing products. Many product teams apply the term MVP incorrectly, leading to confusion and frustration from colleagues and customers, as well as missed opportunities. Jeff Lash (@jefflash) March 26, 2019.

Events 60

Events Product Research Product Management Product Manager 60

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

UX 179

UX User Testing Weak Development Team Customer Experience 179

The Product Coalition

MAY 7, 2020

when searching for a new role back in April 2019, 35% of the results for my search for ‘Senior Product Manager’ in London were project manager roles. The stages of product development Using six questions we can determine the primary role of both product and project managers concerning product development. The 5 Why’s and How?—?often

Weak Development Team 80

Weak Development Team Management Management Customer Experience 80

Userpilot

OCTOBER 1, 2022

As you develop your product and achieve product-market fit , you must consider the technology adoption curve , which divides users into five segments: innovators, early adopters, early majority, late majority, and laggards. So instead of relying on the dev team, why not try a Userpilot demo to see how you can improve adoption without coding?

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Lenny Rachitsky

FEBRUARY 13, 2024

It can drive enormous sustained growth (quickly) and often takes very little product work, yet is rarely prioritized or even discussed within product teams. Why are so few product teams testing their pricing? Their analysis builds on a compelling 2019 WTP field study and an in-depth comparison from 2011. Strava had bumps.

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. BrainStation offers Online Live Certificate Courses in data, design, development, marketing, and product management. Learn product management skills to boost your career – from home! Speak to a Learning Advisor.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

The Product Coalition

JUNE 17, 2019

The secret to becoming a successful startup lies in knowing your strengths and weaknesses and overcoming all the obstacles you will face along your journey. There are two important partnerships you will need to seek out during this phase: venture capitalists and a great software development services provider. Preparation is key.

Startups 60

Startups User Testing Reporting Tools Fractional CTO 60

BrainMates

SEPTEMBER 8, 2019

This blog was originally written in 2011 and updated in September 2019. Without the involvement of stakeholders, ideas simply remain ideas and it’s nearly impossible to successfully develop and launch products. Alone, or in a team, list potential stakeholders as well as: Their interests. Adrienne Tan. Stakeholder identification.

Data Visualization 92

Data Visualization Weak Development Team Management Management 92

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. Top 4 Struggles for Customer Service Teams. You have to understand the customer’s problem and forward it to the developers or marketing team. They have over 15 million users globally as of 2019.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. Partnering up with adjacent teams to improve continuous discovery.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

DECEMBER 10, 2020

A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. You should care about negative feedback, because your customers – actual and potential – care about it: 89% of people look for new suppliers after just one bad experience ( Oracle ). Or is this is a bad fit user?

User Testing 98

User Testing Feedback Software Customer Feedback Analytic Tools 98