Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above. The problem with the first case is self-explanatory.

Books 138

Books Technical Review Research Software Data Visualization 138

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. How did you make the transition to compliance tech? Liam: The whole area is a new space.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

MAY 10, 2023

It shines a spotlight on: Famous marketing brands that have integrated AI technology. TL;DR AI marketing involves leveraging AI technologies like machine learning, deep learning, etc., Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. Marketing AI best practices.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Intercom, Inc.

JANUARY 28, 2020

Using mentions, they can also collaborate seamlessly with engineering or sales teammates to solve customer issues. . Additionally, an intricate tagging system allows GetAccept to further enrich user profiles and enhance their marketing efforts. Lead generation. Going for growth.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

UX Studio

MAY 30, 2023

Mobile payment systems are a good example of this. Trust heavily influences their adoption as these systems store users’ financial information so that people can pay through mobile devices instead of the usual cash or card. Social proof, especially reviews, is no exception to the transparency principle.

UX 96

UX Reporting Tools Research Software Data Visualization 96

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? For example, Google launched when search engines replicated layouts akin to Microsoft.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Gainsight

MAY 8, 2019

The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. Technically, but under the hood, it has the same engine as before. The technology at the root of Pendo, meant to track pageviews, doesn’t scale the way Gainsight PX’s next-generation architecture does.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? For example, Google launched when search engines replicated layouts akin to Microsoft.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

The Product Coalition

FEBRUARY 20, 2019

But in our case, this role is spread out across our remote engineering team. Note that our process works for any engineering team, working together in the same office or remotely. So our engineering team also happens to represent our own customers. Indeed, engineers have a lot of product knowledge and insights to share.

Customer Experience 60

Customer Experience Development Feedback Software Reporting Tools 60

Intercom, Inc.

DECEMBER 2, 2021

For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

The Product Coalition

FEBRUARY 4, 2020

RICE Scoring Another key prioritization methodology is the RICE scoring system, which again has four categories to help assess priority; Reach, Impact, Confidence , and Effort. It could be to delight customers (measured in positive reviews and referrals) or reduce abandonment. To do this, think about the goal you’re trying to reach.

Customer Experience 78

Customer Experience Product Management Product Manager Technical Review 78

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above. The problem with the first case is self-explanatory.

Books 52

Books Technical Review Research Software Data Visualization 52

Usersnap

JUNE 17, 2019

How do you shorten the tedious back-and-forth cycle in clarifying technical issues? Most people are not geared to identify specific technical issues. Harvard Business Review reported that 84% of customers say their last interaction with customer service had not exceeded their expectations. ” Joscha Feth, Engineer at Canva.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. Amy started as a hardware engineer. She is an electrical engineer by education, and her first job was at G.E. working on radar systems. Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Birst BI

AUGUST 27, 2019

This information is commonly spread across multiple systems and cannot be quickly transformed, resulting in siloed reporting and sub-optimal decision making. 10, 2019, webinar with Matt Simonsen and Doug Tiffan on “Four areas retailers must analyze to stay ahead of the competition.” Watch Birst Retail Analytics video. Attend Sept.

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Research Software 40

Mixpanel

APRIL 29, 2021

Good product teams do one or two customer interviews every week as a matter of course, where engineers, designers, product managers, marketers, and analysts are all on the call. Product, design, and engineering all need to have that shared sense of mission and purpose. Third, it’s vital that the team is autonomous and durable.

Analytic Tools 76

Analytic Tools Data Visualization Customer Experience User Testing 76

Gainsight

MARCH 29, 2019

And neither developed their systems out of whole cloth either! especially, we tend not to give due credit to the incredible mathematical advances made by Islamic scholars during the medieval period, or even earlier in China—all of which (and many more!) Technology has enabled new ways of doing business. ” In the U.S.

Feedback Software 55

Feedback Software Technical Review User Testing Software Review 55

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. They’ve maintained far more of their COVID-19 acceleration or of their 2020 acceleration, as we’ll call it, nearly every day through the end of December, mostly due to continued restrictions, particularly in travel. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

eG Innovations

NOVEMBER 30, 2021

The optimized solution can be thought of as splitting the Teams client into two, with the user interface living inside of the VDA and the media rendering/engine running on the endpoint. Less HDX traffic will be consumed due to the way traffic is shaped with the optimized approach. Citrix Workspace app’s HDX Engine, wfica32.exe,

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Intercom, Inc.

FEBRUARY 7, 2019

Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public. Google uses a system for goal-setting called OKRs. Because it was our system, we could be nimble in how we planned.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Modus Create

MARCH 14, 2023

We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products. The results were incredible.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. We’ll cover why in the next section, after reviewing examples. Tech costs. Most notably, our NPS tripled in the last 18 months due to the focus on feature quality over quantity.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Business of Software Conference

MAY 21, 2020

Alex Yang // VP of Engineering, Simprints. We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. Everyone knows that hiring engineers is really hard. On the one hand you have the tech giants like Google and Facebook. They have no problem competing on compensation.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. UX studio Capitol Tech Solutions Digital Deployment Jives Media Cinch Web Design Web Sauce Studio E. Capitol Tech Solutions. There are dozens of web design firms in Sacramento. Wasted time means lost opportunities.

Research Software 77

Research Software User Testing Technical Review Product Research 77

StubHub

AUGUST 8, 2019

By Adam Ware, Senior HR Business Partner StubHub’s 2019 summer interns I can say with full confidence that StubHub has the best summer interns in the industry. A majority of our interns work on teams within Product & Technology. Our interns are driven, courageous, and inventive. They have a tireless work ethic.

Analytic Tools 8

Analytic Tools Feedback Software Reporting Tools Data Visualization 8

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019. With that, a new tech stack is needed.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

The Product Coalition

MARCH 2, 2020

The Scrum Stakeholder and Organizational Excellence in Legacy Organizations Regularly, InfoQ applies the ‘ Crossing the Chasm ’ metaphor to engineering practices, thus covering a part of the agile movement to create learning organizations. Copyright notice : InfoQ, 2019. No stakeholders : Stakeholders do not attend the Sprint Review.

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. By 2019, it had grown to nearly 10,000.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Usersnap

JANUARY 31, 2019

If you work with a tool which is missing in this list, just send it to us hello@usersnap.com and we will review it. With Usersnap you can consider your feedback gathering system sorted, so it’s time to focus on implementation. Make use of the world’s most used search engine by gaining insights with Google Trends.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Intercom, Inc.

AUGUST 13, 2020

The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. This shift from a broadcast to a conversational mindset, and technology’s role in that transition, is exactly what Sprinklr has bet on for the last decade.

Branding 209

Branding Customer Communications User Testing Data Visualization 209

The Product Coalition

MARCH 21, 2019

There may be a sales strategy, a marketing strategy, and product strategy, and operational strategy, an technology strategy, etc. It it at the intersection of customer, tech, and business which means that everyone function in an organization is impacted by the product. Engineering has to build it. Sales has to sell it.

Strategy 60

Strategy Analytic Tools Technical Review Customer Experience 60

eG Innovations

APRIL 22, 2021

Nagaraj Arumugam, System and Network Engineer at Vembu Technologies, has a great blog summarizing the differences between the different Azure instance series relevant to EUC and VDI use cases. Investigated lower user density due to hyperthreading and CPU exploit mitigations (spectre). August 2020. GO-EUC (go-euc.com).

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization Technical Review 52

Gainsight

JULY 22, 2019

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. Workflow Engine (CS, CX, CDP, RO).

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40