Alchemer Mobile

MAY 21, 2020

Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. The data in the report is from FY 2019 and serves as a yardstick to help app publishers measure customer emotion and understand what’s changed. Mobile Customer Sentiment.

Finance 147

Finance Feedback Software User Testing Research Software 147

Alchemer Mobile

APRIL 25, 2019

It could be the driving force in making data-driven product roadmap decisions and having a comprehensive view of customer sentiment. Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Travel apps. version releases, feature releases, and more?

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

ProductPlan

NOVEMBER 10, 2020

Creating a world-class eCommerce platform takes tremendous effort, teamwork, and strategic planning. Yes, an eCommerce platform is an online resource that helps shoppers and buys find a variety of products. The overall user experience of an eCommerce website or app consists of many technological components.

Research Software 97

Research Software Feedback Software Reporting Tools Technical Review 97

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Building and sharing strategic roadmaps. Product manager responsibilities.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Alchemer Mobile

MARCH 23, 2021

Retention is a primary focus in Apptentive’s 2021 Mobile App Engagement Report , a study of 1,000 apps across a billion+ app installs. However, you need to look at all three metrics—especially the longer term—in order to understand how retention impacts customer sentiment and your product roadmap. App Retention in 2021.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

Revulytics

JANUARY 4, 2019

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018. Analytics reveal design trends.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66

The Product Coalition

MAY 19, 2020

Maybe you want to see if your existing systems still meet your goals. Gap analysis reports are most commonly used by product managers and process improvement teams. For instance, in software development, you can use gap analysis to identify missing functionality. When this happens, gap analysis can help. When can you use it?

Reporting Tools 78

Reporting Tools Feedback Software Software Review Systems Review 78

Alchemer Mobile

AUGUST 5, 2020

Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. The data in the report is from FY 2019 and serves as a yardstick to help app publishers measure customer emotion and understand what’s changed. You can download the full report here.

User Testing 246

User Testing Finance Customer Feedback Feedback Software 246

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

Mind the Product

MAY 5, 2020

He comments: “Right now, everyone thinks that digital is going to come out of the COVID pandemic very well, and so many of our clients are saying their digital product roadmaps have been accelerated. Voice AI services also have to ensure that people with accessibility needs can control their devices.

Reporting Tools 112

Reporting Tools Research Software Product Management Product Manager 112

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Google uses a system for goal-setting called OKRs.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Usersnap

FEBRUARY 6, 2021

Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. Used by Canva, Microsoft, and Facebook, the company literally wrote the book on product feedback and improving customer experience in 2019. Nominated for 2019 Business Book of the Year by Porchlight.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

The Product Coalition

JUNE 17, 2019

A 2018 report by CBInsights zeroed in on the top 20 reasons for startup failure­. No market need for the product or service. There also has to be a definitive target market and need for the solution. This means that only 300 of those companies are probably still operating today. The number one culprit? But not only that.

Startups 60

Startups User Testing Reporting Tools Fractional CTO 60

Usersnap

FEBRUARY 6, 2020

Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. Used by Canva, Microsoft, and Facebook, the company literally wrote the book on product feedback and improving customer experience in 2019. Nominated for 2019 Business Book of the Year by Porchlight.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

The Product Coalition

FEBRUARY 5, 2021

Shift #2: A coach One of the big ways the role shifts when you move into a product leadership role is that you now have direct reports. Even though you don’t have any direct reports you should still be coaching your product team, peers, and stakeholders on what good product practice looks like. and ultimately one day succeed you.

Leadership 153

Leadership Technical Advisors Product Research Weak Development Team 153

eG Innovations

NOVEMBER 30, 2021

HDX Optimization for Teams allows you to deliver 720p high-definition video calls at 30fps through your Virtual Apps and Desktops solution. The optimized solution can be thought of as splitting the Teams client into two, with the user interface living inside of the VDA and the media rendering/engine running on the endpoint.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Mind the Product

OCTOBER 23, 2019

All of the issues discussed were under the Chatham House rule , so you won’t see any direct quotes, but everything reported here comes from the most forward-thinking people in the world of product.). It’s to help build the overall capability of the people, system, and portfolio you have responsibility for. Leading Smart People.

Customer Feedback 83

Customer Feedback Leadership Reporting Tools Weak Development Team 83

Reveal

DECEMBER 1, 2021

Choosing the right embedded analytics platform for your business needs is paramount. With its robust capabilities to expand your business, add value to your customers, and ultimately grow your profits, embedded analytics solutions are becoming essential for businesses that want to be able to survive in the market.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Gainsight

MARCH 7, 2019

Back in February, I attended SaaStr 2019 in San Jose. This year was especially fun because not only was I there to learn, I was there to spread the word about our product experience platform, Gainsight PX. . Gainsight and Gainsight PX booth at SaaStr 2019. Slide from Leela Srinivasan’s session at SaaStr 2019.

User Testing 49

User Testing Customer Feedback Product Research Customer Experience 49

Usersnap

APRIL 28, 2020

Usersnap is well-known as a user feedback tool with easy screenshot and annotation features. Usersnap has opened up the premium customer care feature for all tiers since mid-2019. You can easily track the messages with your customers without additional customer service tools. Customers will receive your response by email.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Intercom, Inc.

AUGUST 6, 2020

But that sort of transformation doesn’t just happen on its own – it is the culmination of the tireless work and effort of millions of engineers and developers, building new things and overwriting old tools. I continued that journey with more software programming languages like Pearl and Java and so on.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Alchemer Mobile

APRIL 11, 2019

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Finance apps. Let customer feedback drive your product roadmap. The insights you gather should inform your product roadmap and rally your development team around a single point: the customer.

Finance 203

Finance Feedback Software User Testing Data Visualization 203

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Gainsight

OCTOBER 7, 2019

Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

ProductPlan

MAY 4, 2020

I joined ProductPlan in the summer of 2019, excited to sink my teeth into creating product management content. So, lean in towards friendliness when using your communication tool of choice. Another tool I use is Loom. At first, it was an opportunity that was important for me to experience personally. Read them.

Software Review 87

Software Review Technical Review Books Messaging 87

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report. Read the report here.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

JULY 23, 2019

Don’t just pay lip service to change: make it real through your actions each day. Invite Sales to a regular Product counsel where the roadmap, requests, feedback and tradeoffs are discussed. Project Aristotle report on the secrets of effective teams at Google. Be purposeful about changing this environment.

Leadership 93

Leadership Weak Development Team Consulting Technical Review 93

Alchemer Mobile

AUGUST 26, 2021

This allows you to quickly make changes, pivot your product roadmap, and improve the customer experience before customers move on to your competitors. The best in-app feedback tools. According to our latest Benchmark Report , there was a 50% increase in the number of surveys sent in 2020 from 2019. In-app mobile surveys.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Userpilot

MARCH 6, 2020

Sophia Benhaddou – Managing Partner and Product Manager at Excelway – – online meeting facilitation tool suite. Olga Springer – Product Manager / Product Owner at SentiOne – a social media listening and internet monitoring tool. Women in SaaS. Women in SaaS. Women in Product. What is your background?

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Mixpanel

JULY 30, 2021

With an estimated 83 million people who still lack access to formal financial services, Indonesia has one of the largest unbanked and underbanked populations in the world. LinkAja was formed in 2019 to tackle this opportunity by providing e-wallet solutions to Indonesia’s unbanked and underbanked population.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

The Product Coalition

SEPTEMBER 14, 2020

Many organizations erroneously define their products by taking a technology perspective. They consider the product’s underlying technologies, components, and tools and call a logical grouping of them a “product.” Some seven years ago, I gave a presentation about product roadmapping with the title “Products, Not Projects.”

Product Research 113

Product Research Customer Communications Reporting Tools Research Software 113

Alchemer Mobile

MARCH 21, 2019

We recently hosted a webinar sharing exclusive new data from our 2019 Mobile Customer Engagement Benchmark Report , which empowers companies seeking to understand how their customer feedback metrics stack up against the market, provides insight into where top brands set the bar, and explores opportunities to improve their mobile customer experience.

User Testing 149

User Testing Customer Feedback Feedback Software Data Visualization 149

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. If that‘s the case, you can use the data presented in this report as a benchmark. Another 19% of companies reported having a CX or VOC (Voice of Customer) team. Companies above 500 employees reported having 5-10 people on the CX team.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98