Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. This takes some basic research but tools like Statista can help you quickly gather high-level data.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Amplitude

FEBRUARY 8, 2021

It’s no surprise that 2020 profoundly changed our digital habits. Original data from Amplitude—the operating system for digital business—shows exactly when the pandemic set the course for new digital trends in fintech, B2B SaaS, ecommerce, streaming media, and consumer tech. Baby Boomers embraced online shopping.

Analytic Tools 71

Analytic Tools Data Visualization Reporting Tools B2B 71

Usersnap

APRIL 2, 2020

This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers. To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. What is a customer feedback tool.

Feedback Software 59

Feedback Software User Testing Data Visualization Reporting Tools 59

Amplitude

JUNE 24, 2020

Today, Amplitude is sharing our digital report quantifying this impact. The team has been hard at work making sure our systems perform without a glitch, and that our customers can do the important work they need to do. Ecommerce Penetration pic.twitter.com/SDnMggQrJz — Dennis Hong (@DennisHong17) May 16, 2020.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And, of course, challenging – as it should be.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Usersnap

APRIL 2, 2020

This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers. To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. What is a customer feedback tool.

Feedback Software 52

Feedback Software User Testing Data Visualization Reporting Tools 52

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Userpilot

JULY 8, 2021

Product manager courses are everywhere. Therefore, we’ve put together a list of 6 product manager courses you should consider taking in 2021 for the following proficiency levels: Aspiring product manager. What product management skills should a good product manager course teach you? How do you pick the one that’s best for you?

User Testing 59

User Testing Research Software Analytic Tools Feedback Software 59

Alchemer Mobile

AUGUST 6, 2020

The Two Most Impactful 2020 Product Management Trends | With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020, product-focused roles are changing drastically. The Top Mobile In-app Feedback Tools of 2020 | We’ve compiled a list of the best mobile in-app feedback tools for you.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

The Product Coalition

MARCH 29, 2022

billion, according to a 2020 report. More than 80% of consumers are likely to evaluate brands they follow on social media for solutions. Still, it wasn’t until Facebook launched a little over a decade ago that companies began paying attention to it as a powerful tool for marketing. billion internet users.

Branding 138

Branding Reporting Tools User Testing Research Software 138

Alchemer Mobile

SEPTEMBER 10, 2021

In 2020, we found there was a 50 percent increase in the number of surveys sent by our customers. That’s right: Over half of all end-consumers across both operating systems responded to Note-linked surveys. In-app survey tools like Apptentive allow you to proactively hear from up to 90 percent of your consumers.

User Testing 236

User Testing Feedback Software Product Research Customer Feedback 236

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

Data Visualization 53

Data Visualization Feedback Software Research Software Analytic Tools 53

Centercode

NOVEMBER 23, 2020

The automaker uses data voluntarily collected from customers and employees (a fleet about half-a-million strong) to feed its Autopilot and Full Self-Driving systems. As of late October 2020, Elon Musk reported that Tesla had released Full Self-Driving beta software to a select group of its fleet.

Research Software 98

Research Software User Testing Reporting Tools Feedback Software 98

Centercode

JANUARY 29, 2020

Having defined processes means establishing a proactive course of action before you start testing. For example, a reactive CV program manager still devotes time to planning and recruitment strategies, but they have no set course of action for unexpectedly low tester engagement. Read the Full 2020 Industry Report.

Data Visualization 59

Data Visualization Product Research User Testing Reporting Tools 59

Alchemer Mobile

DECEMBER 21, 2022

Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. Mobile surveys are proven to drive higher response rates and increase customer engagement.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Reports, statistics, and product benchmarks give you hard data on trends in the product world. Product management training and courses can help you develop skills crucial for your career growth.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Feedback Software 89

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience. Of course, we can’t miss out on some user interview advice.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

Intercom, Inc.

MAY 25, 2021

Not only that, but three of those top five slots are messenger-based: in addition to dedicated messaging platforms (such as WhatsApp and SMS), mobile applications with messaging capabilities and web-based live chat come in third and fifth respectively. Now, it’s second. The customer support landscape has changed for good.

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Over the course of the conversation you’ll learn not just about what makes a good leader, but a good ally, a good colleague, and a good friend. We’re not exactly sure how, but yes, it’s that time of the year again.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

APRIL 26, 2021

Join more than 150 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices. ?? The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done. Source : Scrum Guide 2020.

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

The Product Coalition

DECEMBER 11, 2020

By now it’s well known that Quibi, which launched in April of 2020 and raised $1.75 Quibi, short for ‘quick bites’ was a new entry to the streaming service battle, with the focus being on short form content for mobile devices. It was reported that only 27% of users opted to pay for the service once their free trial had come to and end.

Reporting Tools 145

Reporting Tools Download User Testing Certifications 145

Amplitude

DECEMBER 7, 2020

According to the 2020 State of Agile Report , 95% of organizations say they’ve adopted Agile development methodologies within their team. It’s one of the most widely used and trusted frameworks for the modern technology company. So why do 84% of those respondents feel like they’re not doing Agile the right way?

Agile 121

Agile Reporting Tools User Testing Analytic Tools 121

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. Join the 25th Hands-on Agile meetup on August 20, 2020, to explore the virtual Ecocycle Planning. ?? Do you want to get this article in your inbox?

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Product Talk

JANUARY 19, 2022

2020 and 2021 brought many changes to my business. In 2017, I launched my first online course, Continuous Interviewing. And in 2020, I launched my membership community. Online Courses Unlock Scale. Here’s one review from a Continuous Interviewing course participant. The course ran for four weeks.

Product Research 195

Product Research Workshop Weak Development Team Books 195

Mixpanel

JUNE 29, 2022

In 2020, there was an unfathomable global pandemic. When I shared the dashboard during our company all-hands, Arthur Cilley (Solutions Engineer) suggested we open it up to everyone so that others can benefit from it. From March 1, 2020, to March 15, 2020, our number of weekly new users decreased as the pandemic hit.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Reporting Tools 96

ProductPlan

JUNE 15, 2021

In the 2021 State of Product Management Report , our annual collection of data designed to bring to life the trends driving product management, we found gender diversity, or lack thereof, a prime opportunity for product management teams to create more intentional inclusivity. . of men’s earnings in 2020.

Data Visualization 98

Data Visualization Reporting Tools Product Research Customer Experience 98

Surya Suravarapu

FEBRUARY 13, 2020

Direction and speed are two essential parameters for anything we do; very much applicable if you are in the business of software development. Source: ProductPlan’s Product Management 2020 Report). A product is about customer's desirability/usability, business viability, and technology's feasibility. I know the feeling.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Centercode

MARCH 25, 2021

tools that cut down manual labor) if they’re going to increase the speed of delivering insights and reduce friction for test managers. The data also shows that a smaller percentage of these professionals report challenges in critical test management areas like maintaining tester participation and collecting feedback.

Product Research 59

Product Research User Testing Data Visualization Reporting Tools 59

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. YouTube, of course, looks very different 10 years on.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

PMLesson's Ace the PM Interview

APRIL 26, 2022

Check out our complete Data Science Interview Prep Course.  Three huge economic sectors employ the majority of data scientists or analysts: finance, insurance and professional services. Data Science Interview Course Worried about data science interview questions? Practice common data science questions in this course.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Haines-Group

DECEMBER 28, 2023

The Solution Of course, the central point of customer research is to disabuse us of our assumptions and to learn what is new. Everyone with similar attributes is represented by one persona because that group all have very similar problems and so similar kinds of solutions and communications will resonate with all.

Customer Feedback 78

Customer Feedback User Testing Customer Experience Product Research 78

Intercom, Inc.

NOVEMBER 5, 2020

Retail is constantly changing: from stalls to malls, the way we shop is always evolving in tandem with cultural, economic, and technological shifts. Looking at these photographs today, they feel like a particularly fitting metaphor for the state of the store in 2020. Listen below, and read on for our companion post.

User Testing 206

User Testing Reporting Tools Customer Experience Travel 206

Gainsight

SEPTEMBER 8, 2020

A division of VTS , IntelliShift helps organizations leverage the power of IoT telematics through modular solutions designed for connected vehicle and asset management operations. . To answer that burning question, Kristi describes the state of customer success when she joined the company in January 2020. Scale with technology.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization Customer Experience 52

Mind the Product

FEBRUARY 21, 2020

Here, in his 2020 MTP Engage Manchester talk, he explains how we must all embrace ‘the beautiful mess’ and learn to navigate change in order to be more successful. John describes an activity he facilitated for 75 companies over the course of one hour. Adapt and the solution for your business – everyone is unique.

Reporting Tools 242

Reporting Tools Product Research Data Visualization Reference 242

Mixpanel

SEPTEMBER 21, 2023

And other platforms can’t really provide this, so I’ve made it the core thesis of AfterHour. Under Sir Jack, I felt so much more free to talk about some of my more insane ideas, like GameStop back in October of 2020. For example, we are building features around earnings reports and price targets.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Business of Software Conference

APRIL 2, 2021

Wade Foster will be speaking at BoS Conf Spring.Online 26-27 April on the topic: “Reflections on Growing a Remote Company in a Pandemic” You might be forgiven for thinking that companies who were already operating remotely pre-2020 have had an easier ride over the past twelve months. Zapier’s Growth in 2020.

Reporting Tools 52

Reporting Tools Engineering 52

Amplitude

JULY 29, 2020

If you pursue your strategy and hit your KPIs but don’t get any closer to your mission, change course and try again. For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”. Mission: stellar service, valuable partner, sustained profitable growth, huge impact. Consider Amazon.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83