The Product Coalition

JANUARY 21, 2021

2020 was a shitty year. Things were already tough merging teams from multiple companies to launch a unified platform in Latam when countries started closing their borders. Thanks 2020! It was no longer the reign of developers, but a company-wide tool to communicate and be in sync. Travel industry went into complete chaos.

Feedback Software 114

Feedback Software Technical Review Weak Development Team Travel 114

Alchemer Mobile

MARCH 18, 2021

Brands only lost an average of 4% of consumers in this group thanks to precise segmenting and proactive, personalized outreach. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. OK, so there are a couple of answers here, I’ll let the team decide. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

MARCH 9, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. First, let’s recapping the basics of why we hire enterprise sales teams and what they do. “Always Be Closing!”

User Testing 78

User Testing Enterprise Weak Development Team Product Research 78

Product Talk

JANUARY 19, 2022

2020 and 2021 brought many changes to my business. I teach teams that business outcomes are derived from your business model. My business model formula looked something like this: # of teams in my coaching program x price per team. Increasing the number of teams that I coach would increase both revenue and impact.

Product Research 193

Product Research Workshop Weak Development Team Books 193

The Product Coalition

NOVEMBER 11, 2021

Source- Pixabay The number of remote workers grew substantially in 2020. If you are currently managing a group of remote workers, then your main goal should be keeping them productive. Develop Communication Strategies One of the biggest challenges business owners have when managing remote workers is communication.

Feedback Software 88

Feedback Software Weak Development Team Technical Review Software Review 88

Gainsight

MARCH 1, 2021

In July 2020, Jamf debuted on the NASDAQ in a $100 million IPO. We set a vision in 2015 to empower twenty million people by 2020. Ben: Previously, our customer teams handled technical support, the renewal process, and the relationship. Developing and improving the customer relationship became my task.

Customer Experience 52

Customer Experience User Testing Customer Feedback Data Visualization 52

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. Sprout Social has an in-depth guide to demographic data from the most popular social networks of 2020.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Intercom, Inc.

JULY 29, 2021

Well, at the beginning of 2020, no one had the playbook for that. And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. It’s much more about group discussions, group projects.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. By design, this is a group that is not directly involved in designing or implementing the proposed change, which is why the process they conduct is known as an “external” review. But how do you control for safety at speed? But, who should be in charge? Actually, no.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

The Product Coalition

APRIL 19, 2021

Please note that I will continue using ‘role’ on occasions throughout this document, although the Scrum Guide 2020 now speaks of ‘accountabilities.’) The following interview questions are neither suited nor intended to turn an inexperienced interviewer into an agile software development expert. at the same time?—?the

Product Research 112

Product Research Customer Experience User Testing Agile 112

Alchemer Mobile

AUGUST 27, 2020

If we’ve learned anything in 2020, it’s that flexibility is key to being a strong product manager – especially when it comes to the mobile experience. do not interface with developers in a technical way). The vocal minority is made of up of two groups of customers: those who are at risk and those who are fans.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

Indicative

JUNE 1, 2020

year-over-year growth in 2020. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. Let’s say that your team decides to launch a blog or gamer forum, for instance, with gaming tips. Celebrate first team win.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

Gainsight

MARCH 19, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Some industries like SaaS will have an average NPS of 30.

Analytic Tools 64

Analytic Tools Feedback Software Data Visualization Weak Development Team 64

The Product Coalition

JANUARY 4, 2021

My 2020 personal growth hacks Hacking personal growth was one of my goals for 2020. here is my 2020 journey for being a better version of myself. My biggest take away from this book: half of the product ideas are bad, and the other half needs a lot of iterations until you get it right. 4- “Start with Why” by Simon Sinek?

Books 89

Books Weak Development Team Article Customer Experience 89

Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. And I like to set the tone that this framework was developed and co-created with dozens of teams from all over the world.

Product Research 291

Product Research User Testing Research Software Analytic Tools 291

The Product Coalition

JANUARY 26, 2024

The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. Focus on identifying strengths, weaknesses, opportunities, and threats specific to your product or product area. The perfect world does not exist, though. There is only the real world. More: SWOT Analysis 2.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Gainsight

MARCH 9, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Mixpanel

NOVEMBER 9, 2020

More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion. However, they don’t meet everyone’s data needs—particularly product teams’ BI tools are great at visualizing any data that can be queried from a data warehouse. Analysis depth vs. breadth.

Data Visualization 111

Data Visualization Differentiation Analytic Tools User Testing 111

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

OCTOBER 12, 2020

Self-organizing, empowered teams often conflict with the middle management’s drive to execute personal agendas, self-preservation being one of them. Update 2020–10–11: I added new content, updated the ‘State of Agile Checklist,’ and fixed some content debt. As in “real life,” these groups often clash.

Agile 109

Agile Reporting Tools Customer Experience Feedback Software 109

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. This is way more efficient than relying on your already-busy dev team. You can add interactions so that other team members can see the functionality. You can also use InVision to gather feedback from other team members, and collaborate with them on your designs.

Data Visualization 53

Data Visualization Feedback Software Research Software Analytic Tools 53

Modus Create

OCTOBER 6, 2021

According to Stripe’s The Developer Coefficient , engineers spend 33% of their time dealing with technical debt. For example, a popular way to reduce technical debt is using micro frontends, which divide the application front-end into autonomous groups (micro-apps) to streamline development. Better user experience.

Technical Review 98

Technical Review Reporting Tools Software Review User Testing 98

Intercom, Inc.

AUGUST 25, 2022

We were still the poor people of Europe. There was this group of people who would’ve been called the new left or the Euro communists, and I was fascinated by that magazine. I was so bad that when I came back to the office, my boss said, “Don’t listen back to that. Mark: Yeah, it was a funny thing.

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208

BrainMates

DECEMBER 12, 2019

The gap between rich and poor is widening, and this is causing an increasing disenchantment with the model which has been so successful. To explore this further Adrienne Tan and I hosted a working group with mission-led leaders of traditional not-for-profit organisations. Our world is in the midst of some seismic changes.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

Intercom, Inc.

SEPTEMBER 30, 2021

In June 2020, in the midst of the pandemic, Rebecca and her mother — child psychiatrist and scientist Dr. Helen Egger — launched Little Otter. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? The company means a great deal to both of them.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Intercom, Inc.

JULY 9, 2020

And I used to play with friends online in groups. And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Kevin: Absolutely.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

MAY 18, 2020

Lean Startup changed how we built products when it was published in 2011 – it lowered the risk in innovation by shortening development cycles. In Italy when northern Italy was testing aggressively, the directive from Rome was to chill a little because their numbers were looking unnecessarily bad.

Vision 52

Vision Weak Development Team Government Data Visualization 52

Indicative

JANUARY 14, 2021

That leaves a large and ever-growing number of health, wellness, and fitness apps competing fiercely for a relatively stagnant number of customers—meaning product teams have to work hard to improve onboarding and engagement in order to retain customers. Cohort Analysis: Asking the Right Questions. How to Use Cohort Analysis for Retention.

User Testing 91

User Testing Data Visualization Customer Experience Analytic Tools 91

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. We as researchers constantly supported the product team with insights.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Intercom, Inc.

OCTOBER 29, 2020

If 2020 taught us anything, it’s that a passive attitude towards non-discrimination isn’t enough. Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. Des, thanks very much for joining me today.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development. little about product design.

Books 138

Books Technical Review Research Software Data Visualization 138

UX Studio: Product Management

SEPTEMBER 16, 2021

As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. Apart from designing impactful digital solutions for our clients, we develop our products at UX studio — UX folio and Copyfolio. Our client portfolio is rich and diverse.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

PMLesson's Ace the PM Interview

JULY 13, 2020

From initial design and development through launch, upgrades, maturation, and eventually end-of-life, PMs are found wrangling other departments with competing priorities. Leading a diverse team. If you can do this at work, that’s great -- but any group will do. Next class starts July 29th, 2020. So how do you decide?

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58