The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 79

Reporting Tools Data Visualization Analytic Tools Research Software 79

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Centercode

DECEMBER 22, 2020

You can say what you like about 2020, but you can’t say we didn’t learn a lot. Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

The Product Coalition

MAY 31, 2022

Since 2020, fitness, productivity, messaging, telehealth, food, and banking mobile apps have worked overtime to remove as much friction from daily life as possible. As a former mobile user research engineer in the mid 2010s, I had a fraction of the data we have now about understanding mobile user behavior. billion in 2020)?—?used

Analytic Tools 155

Analytic Tools Research Software Data Visualization Reporting Tools 155

The Product Coalition

FEBRUARY 24, 2023

Recent years have seen a substantial rise in the popularity of Progressive app development services within the industry, mainly owing to their immense benefits, such as the saving in development costs they provide. billion in 2020 to $5.8 This looks at how a PWA is built by combining HTML, CSS, JavaScript, etc., billion by 2023.

Reporting Tools 123

Reporting Tools Data Visualization Software Review Technical Review 123

Amplitude

JANUARY 21, 2021

For digital businesses, there was no year more critical than 2020. With our Pioneer Awards , Amplitude not only celebrates these impressive accomplishments but also the data, product, engineering, and analytics leaders who relentlessly focus on maximizing efficiency and better understanding their customers. The Data Culture Award.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Gainsight

FEBRUARY 3, 2020

A lot happened to the Gainsight platform in 2019. As the leading customer success platform , we’ve continued to focus on building out the tools that CS teams need to optimize and mature their strategy. Data Designer is the first-ever data exploration solution that’s purpose-built for CS teams. Enablement Engine.

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Data Visualization 52

The Product Coalition

JANUARY 23, 2022

Guest post by Mark Mayo, Senior Quality Engineer at Terem. This is writing code and/or using tools to automate the testing of mobile software?—?either In addition, with over 218 billion app downloads in 2020 , having a quality mobile app is more important than ever. What is Mobile Test Automation? an app or website.

User Testing 188

User Testing Analytic Tools Feedback Software Research Software 188

Userpilot

JULY 19, 2021

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 97

Analytic Tools Research Software Reporting Tools Customer Communications 97

Indicative

OCTOBER 9, 2020

Indicative continues to climb in the rankings, as G2 names Indicative a Leader in Customer Journey Analytics in G2’s 2020 Fall Report. . Only Indicative connects directly to your data and empowers business users to answer complex customer analytics questions without having to rely on data engineering or SQL. Why We’re Leaders.

Data Visualization 94

Data Visualization Analytic Tools Reporting Tools Technical Review 94

Amplitude

MARCH 4, 2021

The most common majors we see are business (23%), computer science/engineering (15%), social sciences (15%), other engineering (12%), and humanities (10%). What Coding Languages and Analytics Tools Do Product Managers Use? This product management survey data reflects the technology industry as a whole. Take a look here.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Technical Review 98

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Amplitude

MARCH 17, 2021

G2–the top independent software review site–recently released their rankings of top software products for 2021 , informed by thousands of customer reviews. Across multiple categories, Amplitude was listed as a top choice for digital business, including a top choice for marketers and the #1 product analytics solution overall.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Userzoom

DECEMBER 11, 2019

As we wrap up another thrilling and fast-paced year in the life of the experience industry, it’s time to take a quick breath, take stock of how far we’ve come and think about what’s in store for 2020. In 2020, more CX Pros will understand that the current way to measure CX is rather limited and reactive.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

The Product Coalition

APRIL 7, 2021

How to Support Women in Technology?—?And And Fuel Your Business, Recruitment and Culture By Shanti Kurupati, Director of Engineering, YML One weekend morning I was eating a lovely breakfast with close friends who recently had a baby. especially in technology?—?is While this is a start, it is not the solution.

Reporting Tools 78

Reporting Tools Technology Embedded Analytics Leadership 78

The Product Coalition

MARCH 30, 2021

these aspects are only a minor part of things that may trigger eCommerce solutions to flop. With that in mind, software quality comes to the fore. Accelerate software rollout through test automation Scaled-down software TCO, reduced time to market, increased ROI, improved QA transparency ?

Reporting Tools 90

Reporting Tools Technical Review User Testing Data Visualization 90

The Product Coalition

JUNE 11, 2020

Emphasis on contactless medical care drives the healthcare centres to look up to the IoT solution providers for an effective approach to tackle chronic diseases. IoT solutions for COVID-19 are possible using tools like tracking devices and sensors. Hospitals use connected thermometers to screen patients and staff.

Research Software 78

Research Software Healthcare Reporting Tools Data Visualization 78

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

DECEMBER 23, 2020

Which product trends emerged in 2020 and are here to stay? As your newsfeed was becoming more and more cluttered with grim reports of the coronavirus spread, you may have inadvertently missed some exciting news from the world of product. What Was New in Userpilot in 2020. Who’s who in Product these days? Too Long Didn’t Read?

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

The Product Coalition

DECEMBER 29, 2020

At the close of 2020, when we’re on the brink of entering a new decade, we thought it’d be a good time for a little history lesson. The way business was done changed drastically in the 90s, and not just because of the rapidly-improving technology. This is when companies started applying consumer PM principles to software PM.

Reporting Tools 176

Reporting Tools Product Management Product Manager User Testing 176

Indicative

SEPTEMBER 8, 2020

We hope you enjoyed your holidays and we’re at your service as we enter the September business rush. Our engineers have been busy this month developing a number of improvements to empower you to get the results you’re looking for. Self-service tutorials are now easily accessible in the PetBox Demo. Hello everyone!

Data Visualization 59

Data Visualization Reporting Tools Feedback Software User Testing 59

Userpilot

MAY 30, 2024

Without the Aha moment, users are unlikely to activate the product or feature and adopt it as a solution to their problems. They are a powerful tool capitalizing on strong psychological drives. In the survey, ask a multiple-choice question like ‘At which point did you first witness the value of our tool?’

Onboarding KPIs 87

Onboarding KPIs Data Visualization Analytic Tools User Testing 87

Product Talk

JANUARY 3, 2024

Mike began his career as an engineer and transitioned into product about five years ago. Tweet This Mike’s Early Days in Product at Sauce Labs When Mike first joined Sauce Labs in December 2020, he says the product org was “the extreme picture of a feature factory.” They refer to these as “value streams.”

Product Research 210

Product Research Customer Experience Research Software Reporting Tools 210

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. And that’s where people like Adam Markowitz come in. Start early. ” Liam: What was that like?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Atlassian

FEBRUARY 11, 2022

The system works kind of like a dating app – but without the drama. How Jira Service Management enabled distributed work with an employee self-service tool. In IT Service Management. The process was relatively simple, thanks to Jira Service Management. In IT Service Management. Here’s how we did it.

Reporting Tools 72

Reporting Tools Data Visualization Customer Experience Document 72

Indicative

MARCH 24, 2021

A simplified look at the current data landscape shows that an architecture where companies own and control their own data—where the data warehouse is the central hub connecting to all other tools and a gravity well for all business data—is emerging. Analytics Tools Need to Connect With the Data Warehouse.

Data Visualization 145

Data Visualization Analytic Tools Reporting Tools Customer Feedback 145

Indicative

SEPTEMBER 8, 2020

We hope you enjoyed your holidays and we’re at your service as we enter the September business rush. Our engineers have been busy this month developing a number of improvements to empower you to get the results you’re looking for. Self-service tutorials are now easily accessible in the PetBox Demo. Hello everyone!

Data Visualization 52

Data Visualization Reporting Tools Feedback Software User Testing 52

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 73

Analytic Tools Feedback Software Reporting Tools Data Visualization 73

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

The Product Coalition

SEPTEMBER 9, 2021

We were driven by the desire to create a solution that would help businesses address the budding demand for one increasingly popular communications channel: live, interactive video and audio streaming. Think back to the way business was conducted in 2020. from healthcare to financial services, to every industry in between.

Reporting Tools 104

Reporting Tools Feedback Software Customer Communications Customer Experience 104

Intercom, Inc.

AUGUST 25, 2022

Fake news isn’t a recent phenomenon, but social media platforms have provided the perfect echo chamber for them to fester and spread at an unprecedented magnitude and with very real-life consequences. It’s going to take a whole new solution to tackle the problem, and Mark Little is one of the people leading the charge.

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208

Modus Create

OCTOBER 6, 2021

According to a report by F5 , the past year has witnessed 133% growth in application modernization. . That’s not to say that legacy technology isn’t a relevant factor anymore. Loss of engineering time and resources. According to Stripe’s The Developer Coefficient , engineers spend 33% of their time dealing with technical debt.

Technical Review 98

Technical Review Reporting Tools Software Review User Testing 98

Centercode

OCTOBER 14, 2020

In May 2020, Twitter defied the uncertainty of the then-nascent COVID-19 pandemic with a decisive announcement: they were making work-from-home permanent. Now, work from home (WFH) is the norm for many companies — and it is permanently shaping the way people communicate, work, and adopt technology. Getting there isn’t easy.

User Testing 98

User Testing Reporting Tools Feedback Software Customer Feedback 98

Department of Product

OCTOBER 12, 2023

Space OS, from Berlin-based startup Deta, thinks there’s a better way to run your desktop’s operating system. It imagines operating systems as an infinite canvas on which you can take notes, watch movies or run full apps just by drawing on the screen. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

eG Innovations

APRIL 22, 2021

In a recent survey of 1,050 digital workspace professionals, eG Innovations and xenappblog reported that 34% of respondents were already using Microsoft WVD. WVD was also the most popular DaaS service in the cloud. You can also use our tools to benchmark user experience when using different configurations for WVD. August 2020.

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization Technical Review 52

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report. Read the report here.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173