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How to Build a SaaS Platform

The Product Coalition

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future. billion in 2020 to $307.3 billion by 2026.

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What the Post-Pandemic World Means for Mobile App Teams?

The Product Coalition

UXCam CEO, Kishan Gupta, reflects on how human behavior has evolved in the past two years and the implications it has on the mobile app world. Last week I ordered from a food delivery app. My hand reaches for the phone and finds the app before I even realize I’m hungry. billion in 2020)? billion in 2020)?—?used

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Tools of the Trade: A Look at the Discovery Tech Stack at 99designs

Product Talk

In case you missed it, Tools of the Trade is a new series on Product Talk. We learn about where they are in their continuous discovery journey, which tools they’re using to support these new habits, and any lessons or insights they have gained from their experience. Using the Opportunity Solution Tree to Map out Continuous Discovery.

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Finance Apps: Mobile Customer Engagement Benchmarks for 2020

Alchemer Mobile

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard.

Finance 147
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The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. In this session, Esther will talk about: What customer empathy is and what tools & strategies you can use to develop more empathy.

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Travel Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Travel Apps: Transportation, Hospitality & Tourism, Auto. The Auto subcategory experiences less volatility in 2020, and saw 2021 benchmarks in-line with the year prior as a result.

Travel 261
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2021 App Retention Benchmarks

Alchemer Mobile

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. While companies took varied approaches to improving app retention, one theme is clear: Most mobile teams’ focus has shifted to retention over acquisition. App Retention in 2021. 30-day Retention. 90-day Retention.